Eksteriør

Anmeldelser av Swissôtel Amsterdam

4 out of 5
Swissôtel Amsterdam
Damrak 96, Amsterdam

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 616 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 268 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 66 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 24 av totalt 1003 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Svein og Kristiansund

Bodde her 2 netter i mars 2024
Svar fra Wencke Bolsius, General Manager den 27. mars 2024
Dear Svein,Thank you for taking the time to write a review. We appreciate that you took the time to share your experience with us.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you again to our hotel in the future.Kind regards,Wencke Bolsius, General Manager

8/10 – Bra

Øystein

Bodde her 1 natt i desember 2023
Svar fra Wencke Bolsius General Manager den 20. des. 2023
Dear Mr. Oystein,Thank you for your kind words! We're delighted you enjoyed your experience.Best regards,

10/10 – Utmerket

Maria Erlyn

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Wencke Bolsius General Manager den 12. okt. 2023
Kjære Maria ErlynVi takker deg for at du har tatt deg tid til å komme med en tilbakemelding etter ditt opphold hos oss.Vi er glade for å høre at du hadde et fint opphold og at du satte pris på vår hjelpsomme stab. Vårt team jobber hardt for å sikre at alle gjestene våre får en hyggelig opplevelse, og det er alltid givende å motta positive tilbakemeldinger som din.Vi ønsker deg velkommen tilbake ved en annen anledning. Med vennlig hilsen,Kind RegardsWencke BolsiusGeneral Manager

8/10 – Bra

Kristoffer

Bodde her 1 natt i november 2021
Svar fra MB den 3. des. 2021
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Kristoffer

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
Nice stay! Newly renovated 4th floor. Supreme location.
Bodde her 1 natt i november 2021
Svar fra Wencke Bolsius, General Manager den 28. nov. 2021
Dear Kristoffer, Thank you for taking the time to review the Swissôtel Amsterdam after your recent stay. Whilst thanking you for your kind words we hope we may welcome you back to Amsterdam in the near future. Warm Regards,

10/10 – Utmerket

Jørgen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2021
Svar fra Wencke Bolsius, General Manager den 28. nov. 2021
Dear Jørgen, Thank you for rating your recent stay at the Swissôtel Amsterdam and for the perfect score. We hope we may welcome you back to Amsterdam in the near future for another memorable stay. Sincerely,

10/10 – Utmerket

Veslemøy Malm

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2021
Svar fra Wencke Bolsius General manager den 9. nov. 2021
Dear Veslemøy Malm, Thank you so much for the perfect score you gave us. I do hope you enjoyed every moment at Swissôtel Amsterdam and we are looking forward to your next visit. Regards,

10/10 – Utmerket

Erling S

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott opphold i Amsterdam
God opplevelse. Sentralt beliggende. Veldig hyggelig nordmann i resepsjonen
Bodde her 3 netter i september 2021
Svar fra Wencke Bolsius den 1. okt. 2021
Dear Erling S, Thank you for your kind words about our DutyManager Albert at the reception. I will pass on your review to him. Hopefull we will see you again when choosing Amsterdam Have a great day. Wencke Bolsius General manager

10/10 – Utmerket

Stian

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2020
Svar fra swissotelamsterdam den 2. mars 2020
Dear Stian, Thank you for taking the time to leave us with a kind review. We are very glad to hear you rated your stay with us a 10/10! Our entire team looks forward to welcoming you back to our hotel for another unforgettable stay. Warm regards, The Swissôtel Amsterdam Team

10/10 – Utmerket

Dylan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing. Nice hotel.
Bodde her 3 netter i desember 2019
Svar fra swissotelamsterdam den 20. des. 2019
Dear Dylan, Thank you very much for sharing your great words with us and other fellow travelers! It is a delight to read that you described your stay as amazing. We hope to have the pleasure of welcoming you back anytime soon! Kind regards, The Swissotel Amsterdam Team

10/10 – Utmerket

Annika

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2019
Svar fra swissotelamsterdam den 13. des. 2019
Dear Annika, Thank you very much for the greatest rating on Hotels.com! It is a pleasure to read that you have enjoyed your stay with us and that everything was according to your needs and wishes. We would love to welcome you back to our hotel for another memorable experience! Kind greetings, The team of Swissotel Amsterdam

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2019
Svar fra swissotelamsterdam den 10. des. 2019
Dear Sir / Madam, Thank you kindly for the best 5 out of 5 rating on Expedia.com! We are all very happy to read that you have enjoyed your stay with us and that it exceeded your expectations. Thank you once again for sharing your experience with us and we hope to welcome you back again soon! Kind regards, The Swissotel Amsterdam Team

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i november 2019
Svar fra swissotelamsterdam den 2. des. 2019
Dear Sir / Madam, Thank you for sharing your rating with us! It makes us happy to read that you have enjoyed your stay with us at Swissotel Amsterdam. We hope to have the pleasure of welcoming you back anytime soon! Kind greetings, The team of Swissotel Amsterdam

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sentralt plassert hotell. Hyggelig og hjelpsomme ansatte i resepsjonen.
Bodde her 3 netter i juli 2019
Svar fra swissotelamsterdam den 19. nov. 2019
Dear Sir / Madam, Thank you very much for sharing your feedback with us! It is a delight to read that you enjoyed our nice and helpful reception staff and the very prime location, right in the vibrant heart of Amsterdam. Thank you once again for staying with us and we hope to have the opportunity of hosting you again very soon! Kind regards, The Swissotel Amsterdam Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og personale og service
Rent og pent. Fine rom. Meget bra standard og veldig sentralt. Muligens det beste hotellet i Amsterdam sentrum. Gikk noe tregt ved innsjekk men ellers alt topp :)
Bodde her 1 natt i november 2019
Svar fra swissotelamsterdam den 6. nov. 2019
Dear Sir / Madam, It is a true pleasure to read your review in which you mentioned our nice rooms, cleanliness, very central location and our good standards. The fact that you mentioned that we are possibly the ''best hotel in Amsterdam city center'' is a true honour and makes us all smile from ear to ear. Your comments on the checl-in will be shared with the team in order to provide our guests with a efficient but welcoming check-in. Thank you for sharing your comments with us and we are very much looking forward to your return in the future! Kind regards, The Swissotel Amsterdam Team

10/10 – Utmerket

oskar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk sentralt.
Utrolig sentral beliggenhet. Hyggelige mennesker møter deg i resepsjonen, og innsjekkingen går som en lek. Rent, pent og moderne. Rommene har ikke danseplass, men har gode senger og er rene. Stille og rolig, selv midt i Amsterdam. Restauranten i toppetasjen på kjøpesenteret rett over gaten, må bare oppleves. Utrolig god mat, hurtig betjening og pulserende miljø. Et besøk i konditoriet på hotellet anbefales også. Vi ble for sene til hotellfrokost, men har disket de opp med det vi ønsket av omeletter og tilbehør. En kaffe med tilbehør i ørelappstolene foran den elektriske peisen etter shopping, gir ro i sjelen. Anbefales👍
Bodde her 1 natt i september 2019
Svar fra swissotelamsterdam den 16. sep. 2019
Dear Oskar, We are thankful towards you for taking the time to provide you with your amazing and elaborate review on Hotels.com. It is an absolute pleasure to read that enjoyed our incredibly central location, nice and friendly staff, neat and modern environment and the great and delicious food at the restaurant. Reading that you recommend us to other fellow travelers makes us all smile from ear to ear. I will make sure to pass on your incredible feedback to the rest of the team. Thank you once again and we are looking forward to welcome you back anytime soon! Kindest greetings, Harold Kluit General Manager Swissotel Amsterdam

8/10 – Bra

Pål Andre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great!
Great location and facility,
Bodde her 1 natt i juni 2019
Svar fra swissotelamsterdam den 4. juli 2019
Dear Pål Andre, It makes us all happy to read that you enjoyed your stay at Swissotel Amsterdam and that you describe our location and facility as 'great'. Making sure that our guests are enjoying their stay is one of our top priorities and I am pleased to read that this was in the case for you. We hope to see you again soon in our hotel! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 – Utmerket

raymond

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp hotell med et fantastisk personale. Kommer ti
Bodde her 3 netter i april 2019
Svar fra swissotelamsterdam den 6. mai 2019
Dear Raymond, Thank you kindly for mentioning our great staff and describing us as a 'top hotel' on Hotels.com. We are pleased by your kind comments and positive rating! It makes us all very content to read that you have enjoyed your stay with us and that everything was up to your satisfaction. Thank you once again and we hope you will be visiting us again soon. We are looking forward to it! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 – Utmerket

Morten

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastiske dager!
Fantastisk betjening (Albert er vår mann!), flotte og nye rom og en utrolig beliggenhet!
Bodde her 2 netter i april 2019
Svar fra swissotelamsterdam den 2. mai 2019
Dear Morten, On behalf of our colleague Albert, we thank you kindly for your stay and review! We are very honoured to read your kind and positive feedback regarding your recent experience at Swissotel Amsterdam. It is great to read that you enjoyed our fantastic staff, great new rooms and incredible location. Please know that is was an honour to have you as our guest and we are looking forward to your next visit to Swissotel Amsterdam! Warm regards, Harold Kluit General Manager Swissotel Amsterdam

8/10 – Bra

Fredrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig godt fornøyd med hotellet :)
Bodde her 3 netter i februar 2019
Svar fra swissotelamsterdam den 4. mars 2019
Dear Fredrik, Thank you kindly for your positive words on Hotels.com. It is a pleasure to read that you have enjoyed your stay and that you are happy with us! Please know that we are looking forward to welcome you back again. Warm regards, The Swissotel Amsterdam Team

10/10 – Utmerket

Marius

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2019
Svar fra swissotelamsterdam den 4. feb. 2019
Dear Marius, On behalf of the whole Swissôtel Amsterdam team, I would like to thank you for '10' on Hotels.com. I am pleased to read that you enjoyed your stay! We hope that, if you visit Amsterdam again, we have the pleasure to welcome you back. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 – Utmerket

Geir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
High quality
Very nice hotel! High quality, and customer friendly service. Gave extra service. Close to everything in the centre of Amsterdam. Really recommend it!
Bodde her 2 netter i desember 2018
Svar fra Swissôtel Amsterdam den 24. des. 2018
Dear Geir, It is with great pleasure that we read how much you enjoyed the high quality during your recent stay at Swissotel Amsterdam! We very much appreciate you pointed our the friendly service and wonderful location in the heart of the city. Thank you very much for your recommendation, we hope to welcome you back soon. Warm regards, The Swissotel Amsterdam Team

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Perfekt beliggende for shopping.
Bodde her 2 netter i desember 2018
Svar fra Swissôtel Amsterdam den 19. des. 2018
Dear Sir/Madam, Thank you for staying with us and for sharing your kind words regarding our ideal shopping location. We are happy you enjoyed your stay and hope to welcome you back soon. Warm regards, Harold Kluit General Manager Swissotel Amsterdam

10/10 – Utmerket

Rita

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The best location! Excellent staff and the view out our view of Dam Square was amazing!
Bodde her 3 netter i april 2024
Svar fra Wencke Bolsius, General Manager den 17. apr. 2024
Dear Rita,Thank you for reviewing your recent experience.It delights us to know that our prime location contributed significantly to the enjoyment of your visit, allowing you the convenience of exploring Amsterdam's historic heart with ease.Our team is overjoyed to receive your commendation for their dedicated service, and we are equally pleased that the views of Dam Square from your room added a touch of wonder to your stay.While we note your neutral sentiment on our room amenities, rest assured that we are committed to providing a comfortable and luxurious experience, reflective of the high standards we uphold at Swissotel Amsterdam.Thank you for your kind words on the cleanliness of our rooms and the overall condition of our hotel. We take great pride in maintaining our property to ensure guests like yourself can enjoy a memorable stay.We all look forward to welcoming you back in the future.Kind regards,Wencke Bolsius, General Manager

10/10 – Utmerket

John

Clean and quiet
Bodde her 3 netter i april 2024
Svar fra Wencke Bolsius, General Manager den 16. apr. 2024
Dear John,Thank you kindly for taking the time to leave such a nice review.We are pleased that our standards met your expectations and you had an undisturbed nights rest.We look forward to seeing you again on future occasions.Best regards,Wencke Bolsius, General Manager

6/10 – Grei

Christine

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pros: -Very clean -Large/modern rooms with wall to wall window and a view of the area -Centralized location -We were able to check in 2 hours early Cons: -Very noisy INSIDE of the hotel. Our room was located off of a random set of stairs that was used by the staff so multiple times per hour, 24 hours per day, the staff would stomp up/down the stairs and slam the very heavy adjacent door as they entered/exited the room, which shook the walls and door to our room. It was impossible to get any quiet time at any hour. -Even though we displayed the "Do Not Disturb" sign, staff still entered the room for some reason, and left a water bottle in an obscure location (we did not ask for water or for any type of service).
Bodde her 4 netter i april 2024
Svar fra Wencke Bolsius, General Manager den 17. apr. 2024
Dear Christine,We are delighted to hear that you appreciated the cleanliness of our hotel, the spaciousness and modern amenities of our rooms, the lovely view, and our central location. It is always our aim to provide a comfortable and convenient environment for our guests.However, we regret to hear that you experienced noise disturbances during your stay. Our guest rooms usually offer a peaceful retreat with soundproofing, and it is concerning to know this was not your experience. We also note your comment regarding the staff entry despite the 'Do Not Disturb' sign. Please rest assured, we respect our guests' privacy and this occurrence is certainly not reflective of our standard protocol.We are pleased to have been able to accommodate an early check-in for you, allowing you to start enjoying your stay without delay. Our team strives to provide personalized service and ensuring that your time with us is relaxing and enjoyable from the moment you arrive.We hope to welcome you again.Kind regards,Wencke Bolsius, General Manager

8/10 – Bra

Geoffrey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for getting around Amsterdam
Bodde her 4 netter i mars 2024
Svar fra Wencke Bolsius, General Manager den 16. apr. 2024
Dear Geoffrey,We are delighted to hear that our central location provided a convenient base for your explorations in Amsterdam.We also appreciate your positive remarks regarding the cleanliness of our rooms, the condition of the hotel, and the quality of service you received. Our team strives to maintain high standards in every aspect of our guests' stay, so it is rewarding to know these efforts have resonated with you.The amenities in our rooms, including the comfortable bedding and modern facilities, are designed to offer a relaxing and invigorating environment, and we are glad you enjoyed these features.We look forward to the pleasure of welcoming you back again in the future.Many thanks,Wencke Bolsius, General Manager

10/10 – Utmerket

Susan Marie

Reiste med familie
The hotel staff were amazing from start to finish. Welcoming and helpful. We went with my son and daughter in law to celebrate their 30th. The staff arranged cake, champagne, decorated room and went over and beyond their care. I fell on cobble stones so daily had help with ice packs and the restaurant attached to hotel were amazing too especially you you lad, barman who was so lovely. The staff were simply all amazing the hotel so central too. Perfect!
Bodde her 4 netter i april 2024
Svar fra Wencke Bolsius, General Manager den 16. apr. 2024
Dear Susan Marie,Thank you so much for taking the time to leave such a nice review.We are so happy to hear that you and your family felt warmly welcomed and well-cared for during your stay. Your commendations regarding the attentive assistance provided in light of your mishap are greatly valued. Furthermore, we are delighted that the central location of our hotel contributed positively to your stay, making it convenient to explore the vibrant surroundings of Amsterdam.Wishing you all the best and looking forward to your next visit!Kind regards,Wencke Bolsius, General Manager

10/10 – Utmerket

Angela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An excellent hotel in a really central location. The hotel was immaculate and the staff were very friendly and efficient. I would definitely stay again.
Bodde her 3 netter i april 2024
Svar fra Wencke Bolsius, General Manager den 8. apr. 2024
Dear Angela,We are thrilled to hear that our central location contributed positively to your stay, providing easy access to the heart of Amsterdam's historic city center.Your appreciation for the impeccable cleanliness of our hotel and the efficiency of our friendly staff is very encouraging to us all.It is also wonderful to know that the amenities provided in your room met your expectations and enhanced your comfort.Wishing you all the best and looking forward to your next visit,Wencke Bolsius, General Manager

10/10 – Utmerket

TAKUYA

Bodde her 3 netter i mars 2024
Svar fra Wencke Bolsius, General Manager den 8. apr. 2024
Dear Takuya,We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Kind regards,Wencke Bolsius, General Manager

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We just spent 2 weeks in Belgium, Luxembourg and the Netherlands and this was by far the nicest hotel we stayed in. The room was quiet, comfortable and the staff outstanding! We will only stay here the next time we’re in Amsterdam, you should too.
Bodde her 1 natt i mars 2024
Svar fra Wencke Bolsius, General Manager den 8. apr. 2024
Dear Richard,It is heartwarming to read that our hotel stood out as the nicest during your journey through Belgium, Luxembourg, and the Netherlands.Your commendations regarding the quiet and comfortable room, along with the outstanding service provided by our staff, truly resonate with the personalized service we strive to deliver at Swissotel Amsterdam.We are delighted that Swissotel Amsterdam will be your hotel of choice for future visits, and we eagerly look forward to welcoming you back.Kind Regards,Wencke Bolsius, General Manager

10/10 – Utmerket

Todd

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff!
Bodde her 3 netter i mars 2024
Svar fra Wencke Bolsius, General Manager den 8. apr. 2024
Dear Mr. Todd,We are delighted that your stay was satisfactory and that you appreciated the quality of our services and the cleanliness of your room.It would be a pleasure to receive you again.Regards,Wencke Bolsius, General Manager

10/10 – Utmerket

Amy Jayne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location of this hotel is incredible, and the reception staff are extremely friendly. They provided a lot of information regarding places to visit in Amsterdam. The room was huge, incredibly clean and comfortable. I would definitely return to this hotel.
Bodde her 4 netter i mars 2024
Svar fra Wencke Bolsius, General Manager den 8. apr. 2024
Dear Ms. Amy,We'd like to thank you for this positive feedback about your stay in our hotel.We are thrilled to hear that our prime location served you well during your stay and contributed positively to your Amsterdam visit.It is especially rewarding to learn that our reception staff were able to enhance your experience with their friendly service and helpful information. Our team takes great pride in delivering personalized service, and your acknowledgment is truly appreciated.The spaciousness, cleanliness, and comfort of your room are aspects we consistently strive to maintain and improve, and it's gratifying to know these efforts resonated with you.It would be a pleasure to welcome you back. Best wishes,Wencke Bolsius, General Manager

10/10 – Utmerket

Neil

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay in Amsterdam. Ideal location, helpful staff. Definitely recommend.
Bodde her 4 netter i mars 2024
Svar fra Wencke Bolsius, General Manager den 8. apr. 2024
Dear Sir,It's a real reward to receive such a great review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to a return visit from you in the future.Best wishes,Wencke Bolsius, General Manager

10/10 – Utmerket

Julie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location!
Bodde her 3 netter i mars 2024
Svar fra Wencke Bolsius, General Manager den 2. apr. 2024
Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We look forward to welcoming you again. Best regards,Wencke Bolsius, General Manager

10/10 – Utmerket

Jill Duvall

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome hotel, perfect location for a first time visit to Amsterdam. Walking distance to museums, Anne Frank house, canals, train station, trams, metro stops. Lovely staff. Breakfast was good-It was included in our package. We were upgraded to city view. Great people watching. Even though it was busy outside, no issues with noise at all. Bottled water included. The bathroom was very nice, but the tub was not easily accessible. No grab bars for safety and very deep tub. Even my teen had trouble getting in and out. Definitely recommend! If we ever visit Amsterdam again, I would stay here again.
Bodde her 4 netter i mars 2024
Svar fra Wencke Bolsius, General Manager den 2. apr. 2024
Dear Ms. Duvall,We appreciate that you took the time to share your experience with us.We are thrilled to hear that our central location provided the perfect base for your Amsterdam adventures and that the attentive service from our staff contributed to a memorable stay. It's also rewarding to know that the breakfast inclusion and room upgrade enhanced your visit. We appreciate your observation regarding the accessibility of the bathtub. While we aim for modern comfort in our bathrooms, we understand that the design may not be convenient for everyone. Your feedback is valuable to us, and we will certainly consider it for future improvements. It's wonderful to learn that the tranquility of your room allowed for great people watching without any disturbance from the outside noise. We're also glad that the in-room bottled water and the quality of our bathroom amenities were to your satisfaction.We would be delighted to welcome you back for another stay in the future. Best wishes,Wencke Bolsius, General Manager

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location. Close to train station/boat launch. Lots of sightseeing was walkable. Staff was helpful. Breakfast was good. Would definitely stay here again.
Bodde her 5 netter i november 2023
Svar fra Wencke Bolsius, General Manager den 2. apr. 2024
Dear David,Thank you for sharing this review of your time at our hotelWe are delighted to hear that our prime location contributed to the convenience of your visit, allowing for easy access to local sights and transportation. It is gratifying to know that our staff's dedication to service played a key role in enhancing your stay.We look forward to welcoming you back.Best wishes,Wencke Bolsius, General Manager

4/10 – Dårlig

Daniel

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room was super basic with an ultra small window opening to the junkyard in the back sides. Mattress was almost broken. Overall value for the money was not there.
Bodde her 1 natt i mars 2024
Svar fra Wencke Bolsius, General Manager den 27. mars 2024
Dear Guest,We appreciate the time you have taken to provide us with your feedback.We're truly sorry to hear that your experience did not meet your expectations. We pride ourselves on our exceptional service and the high-quality amenities we offer, as confirmed by our ALLSAFE cleanliness and prevention label. While our historical building's structure does limit some room views, we strive to ensure every guest enjoys a comfortable and pleasant stay in our well-appointed rooms. Our staff remains at your disposal during the entirety of your stay to discuss possible solutions to issues that may arise. We take all comments seriously and will look into the concerns you've raised.We hope that you will give Swissôtel Amsterdam another chance to provide you with an outstanding experience in the future. Wencke Bolsius, General Manager

6/10 – Grei

Rachel og England

Reiste med partner
Was a very average hotel.
Bodde her 2 netter i mars 2024
Svar fra Wencke Bolsius, General Manager den 20. mars 2024
Dear Ms. rachel,We thank you for taking the time to provide us with your feedback.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We look forward to the pleasure of seeing you again on a future visit. Best regards,Wencke Bolsius, General Manager

8/10 – Bra

Craig

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Wencke Bolsius, General Manager den 19. mars 2024
Dear Sir,Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you on your next visit to our hotel. Best wishes,Wencke Bolsius, General Manager

10/10 – Utmerket

Milena

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Wencke Bolsius, General Manager den 12. mars 2024
Dear Milena,Thank you very much for your kind review regarding your stay.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to welcoming you back on a future visit.Kind regards,Wencke Bolsius, General Manager

10/10 – Utmerket

Emily

Bodde her 2 netter i mars 2024
Svar fra Wencke Bolsius, General Manager den 26. mars 2024
Dear Emily,Thank you for sharing your experience at our resort.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Wencke Bolsius, General Manager

4/10 – Dårlig

David

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The TV was an old analog tv not enabled for internet, so no Netflix or even you tube. BBC didn't even show because the tv was not digital. I had a king size bed, but i got two single beds which kept falling apart
Bodde her 3 netter i februar 2024
Svar fra Wencke Bolsius, General Manager den 5. mars 2024
Dear David, Thank you for taking the time to share this review of your experience.We regret to hear about your experience with the bedding configuration and the TV system. Our Swiss Select Rooms are indeed equipped with luxurious high-top king beds and it seems there was an oversight in preparing your room. We apologize for any inconvenience this may have caused. Regarding the TV, our accommodations include flat-screen TVs with cable channels, and we are sorry to hear that you encountered difficulties with the digital channels. We will certainly look into this matter to ensure our guests can enjoy a variety of international programming.We hope that you will allow us the opportunity to welcome you back in future. Best regards,Wencke Bolsius, General Manager

8/10 – Bra

nigel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Wencke Bolsius, General Manager den 2. mars 2024
Dear Mr. Nigel,Thank you for taking the time to share your opinion with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again soon, Best regards,Wencke Bolsius, General Manager

10/10 – Utmerket

joshua

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel and central location
Bodde her 2 netter i februar 2024
Svar fra Wencke Bolsius, General Manager den 28. feb. 2024
Dear Joshua,Thank you for this positive feedback.We're thrilled to hear that our central location contributed positively to your stay and that you found our hotel to be up to standard in terms of cleanliness and service. We continually strive to offer the utmost comfort and convenience to our guests, and it is gratifying to know that we were able to meet your expectations. We appreciate your feedback on the room amenities as well, as it helps us to improve our guest experience.We hope to welcome you back in the future.Best wishes,Wencke Bolsius, General Manager

10/10 – Utmerket

Sabine

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hervorragend
Bodde her 2 netter i februar 2024
Svar fra Wencke Bolsius, General Manager den 27. feb. 2024
Beste Sabine,Wat fijn dat u zo genoten heeft van uw verblijf bij ons.We zijn verheugd te lezen dat u de netheid van uw kamer, de staat van ons hotel, de service en de voorzieningen in uw kamer zo positief heeft ervaren. Het is goed om te horen dat ons toegewijde team en de hoge standaarden die wij hanteren, zoals vastgelegd in ons ALLSAFE-label, aan uw verwachtingen hebben voldaan. Onze locatie in het hart van het historische centrum, de persoonlijke service en de exclusieve Pürovel voorzieningen dragen bij aan een onvergetelijke ervaring voor onze gasten.Een volgende keer staan we graag weer voor u klaar.Hartelijke groeten,Wencke Bolsius, General Manager

10/10 – Utmerket

Christian og Mount Kisco

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Near the Dam Square, close to everything within walking distance. If you are taking Uber you need to walk a block to be picked up. Great friendly staff and wonderful rooms.
Bodde her 1 natt i februar 2024
Svar fra Wencke Bolsius, General Manager den 22. feb. 2024
Dear Sir,Thank you for taking the time to share your opinion with us.It's wonderful to hear that our central location by Dam Square was convenient for your explorations within Amsterdam, and that our staff's friendliness contributed to a positive stay. Our team strives to offer luxurious accommodations, and we're delighted to know that the quality of our rooms met your expectations. We're also glad that our commitment to room cleanliness and overall hotel condition enhanced your visit.We hope to welcome you back in the future.Best wishes,Wencke Bolsius, General Manager

10/10 – Utmerket

Jonas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
amazing staff, breakfast is good, great central location!! definetly recommend the swisso
Bodde her 1 natt i februar 2024
Svar fra Wencke Bolsius, General Manager den 22. feb. 2024
Dear Sir,It's a real reward to receive such a great review.We're thrilled to hear that our staff made a great impression and that you enjoyed the breakfast offerings. It's fantastic to know our central location contributed positively to your stay. We take pride in providing personalized service and are glad this was evident during your visit.We look forward to seeing you again soon.Best regards,Wencke Bolsius, General Manager

10/10 – Utmerket

Stella

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely, friendly staff. Big rooms, comfy beds.
Bodde her 1 natt i februar 2024
Svar fra Wencke Bolsius, General Manager den 22. feb. 2024
Dear Stella.Thank you very much for sharing your positive review.We are pleased that you appreciated our new decor and your acknowledgement of the quality of service on behalf of our dedicated team is gratifying and encourages us to uphold our standards.We hope to see you again soon.Kind regards,Wencke Bolsius, General Manager

10/10 – Utmerket

Julia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024
Svar fra Wencke Bolsius, General Manager den 22. feb. 2024
Beste Julia,Hartelijk dank voor uw beoordeling!Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Tot weerziens.Wencke Bolsius, General Manager