Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 54 av totalt 121 anmeldelser." "
10 – Utmerket
54
Rangering på 8 − Bra. 50 av totalt 121 anmeldelser." "
8 – Bra
50
Rangering på 6 − Grei. 14 av totalt 121 anmeldelser." "
6 – Grei
14
Rangering på 4 − Dårlig. 0 av totalt 121 anmeldelser." "
4 – Dårlig
0
Rangering på 2 − Forferdelig. 3 av totalt 121 anmeldelser." "
2 – Forferdelig
3
8,8/10
Renhold
8,6/10
Personale og service
7,2/10
Fasiliteter
8,6/10
Overnattingsstedets bygg og tilstand
7,8/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
Bernhard
5. des. 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Business trip Fujairah
Nice hotel close to shopping and resiaurants. Hotel under renovation and new constructions - buildings and roads in same area...
Bernhard
Bodde her 1 natt i desember 2018
Svar fra GM den 10. des. 2018
Dear Bernhard,
Thank you for sharing your feedback with us. We are extremely pleased that overall you enjoyed your stay at the Novotel, Fujairah. A new fitness centre is being built at our hotel which we are pleased to say will be opening on Saturday so no further banging or drilling going on :)
The city is currently undergoing a major project and once completed it will enable much better accessibility. We are fortunate it is not disturbing our guests.
We hope when you are next visiting Fujairah that you will return to stay with us again. We'll look forward to making you 'Feel Welcome'.
Regards, Laurent Noury, General Manager
10/10 – Utmerket
Verifisert reisende
Forretningsreisende
27. apr. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Punching far above its weight
clean, spacious and polite staff. a delight all round.
was way more than i expected for 60 quid a night.
Could not afford to eat there and so was delighted with the plethora of cheap eats around the hotel
Verifisert reisende
Bodde her 2 netter i april 2023
Svar fra N den 12. juni 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager
6/10 – Grei
David
3. apr. 2023
David
Bodde her 2 netter i mars 2023
Svar fra NOVOTEL FUJAIRAH den 23. apr. 2023
Dear Valued Guest,Thank you for taking the time to rate your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Without any written specifics we can only guess what you'd like us to improve so please feel free to message me directly. We'd like to earn your confidence that your next visit will be more pleasant than the previous one.It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sundeep PeecharaGeneral Manager
6/10 – Grei
Paul
31. mars 2023
Paul
Bodde her 5 netter i mars 2023
Svar fra NOVOTEL FUJAIRAH den 23. apr. 2023
Dear Valued Guest,Thank you for taking the time to rate your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Without any written specifics we can only guess what you'd like us to improve so please feel free to message me directly. We'd like to earn your confidence that your next visit will be more pleasant than the previous one.It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sundeep PeecharaGeneral Manager
10/10 – Utmerket
Rizalina
30. mars 2023
Rizalina
Bodde her 2 netter i mars 2023
Svar fra Sundeep Peechara General Manager den 2. apr. 2023
Dear Valued Guest,Thank you for taking the time to rate your experience in Novotel hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager
8/10 – Bra
Verifisert reisende
Reiste med familie
26. des. 2022
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Verifisert reisende
Bodde her 2 netter i desember 2022
Svar fra Sundeep Peechara General Manager den 31. des. 2022
Dear Valued Guest, Thank you very much for a wonderful review and your enthusiastic endorsement. It was our pleasure to have you as our guest and we are delighted that you enjoyed your travel experience. We take great pride in creating a warm and welcoming ambiance and we very much appreciated your generous remarks. Sincerely,
8/10 – Bra
Maria C
Reiste med familie
23. des. 2022
Likte: Renhold, personale og service og romkomfort
Excelente servicio, buena habitación y muy buen desayuno. Algunas fallas menores como que no había crema en el dispensador y el marco de la puerta de rompió al poner el seguro. Pero en general buena experiencia y excelente ubicación
Maria C
Bodde her 1 natt i desember 2022
Svar fra Sundeep Peechara General Manager den 31. des. 2022
Dear Valued Guest, Thank you very much for a wonderful review and your enthusiastic endorsement. It was our pleasure to have you as our guest and we are delighted that you enjoyed your travel experience. We take great pride in creating a warm and welcoming ambiance and we very much appreciated your generous remarks. Sincerely,
8/10 – Bra
Verifisert reisende
Reiste med en gruppe
23. juli 2022
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 1 natt i mars 2022
Svar fra NOVOTEL FUJAIRAH den 12. sep. 2022
Dear Valued Guest,Thank you for taking the time to rate your experience in Novotel hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager
10/10 – Utmerket
Farah
10. juni 2022
Farah
Bodde her 1 natt i juni 2022
Svar fra NOVOTEL FUJAIRAH den 12. juni 2022
Dear Ms. Farah,
Thank you for taking the time to rate your experience in Novotel hotel Fujairah.
It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Sundeep Peechara
General Manager
8/10 – Bra
Fanni
1. mai 2022
Fanni
Bodde her 1 natt i april 2022
Svar fra Novotel Fujairah den 10. juni 2022
Dear Valued Guest,
Thank you for taking the time to rate your experience in Novotel Hotel Fujairah.
It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Sundeep Peechara
General Manager
6/10 – Grei
Paul
2. mars 2022
Likte: Renhold og personale og service
Paul
Bodde her 1 natt i februar 2022
Svar fra NOVOTEL FUJAIRAH den 12. sep. 2022
Dear Valued Guest,Thank you for taking the time to rate your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Without any written specifics we can only guess what you'd like us to improve so please feel free to message me directly. We'd like to earn your confidence that your next visit will be more pleasant than the previous one.It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sundeep PeecharaGeneral Manager
8/10 – Bra
jeong ho
13. nov. 2021
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
jeong ho
Bodde her 4 netter i oktober 2021
Svar fra Sundeep Peechara den 2. des. 2021
Dear Valued Guest,
Thank you for taking the time to rate your experience in Novotel Fujairah hotel.
It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Sundeep Peechara
General Manager
2/10 – Forferdelig
Vandetta
Forretningsreisende
9. sep. 2021
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vandetta
Bodde her 4 netter i september 2021
Svar fra Sundeep Peechara den 6. okt. 2021
Dear Valued Guest,
Thank you for choosing to stay at the NOVOTEL, Fujairah.
We are very sorry that you feel our level of service has got worse during the length of your stay with us.
However without any written specifics we can only guess what you'd like us to improve so please feel free to message me directly. We'd like to earn your confidence that your next visit will be more pleasant than the previous one.
Sincerely,
Sundeep Peechara
General Manager
10/10 – Utmerket
Patrick
Forretningsreisende
25. aug. 2021
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Patrick
Bodde her 2 netter i august 2021
Svar fra Sundeep Peechara den 27. aug. 2021
Dear Valued Guest,
Thank you for taking the time to rate your experience in Novotel Fujairah hotel.
It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Sundeep Peechara
General Manager
10/10 – Utmerket
Lilian
29. juli 2021
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A stay to be remembered..
Amazing stay.. the hotel is clean and quite…the staff namely Yousef, Helen and Kenneth are all accommodating…
Lilian
Bodde her 1 natt i juli 2021
Svar fra Sundeep Peechara den 27. aug. 2021
Dear Valued Guest,
Thank you for taking the time to rate your experience in Novotel Fujairah hotel hotel.
It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Sundeep Peechara
General Manager
6/10 – Grei
Mona
Reiste med familie
10. juli 2021
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The hotel have bad smell
Mona
Bodde her 1 natt i juli 2021
10/10 – Utmerket
KIRAN
Reiste med familie
7. juli 2021
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quick trip to Fujairah
Family Friendly place witih a ever helpful staff going out of their regular duties to ensure you are comfortable during your stay there . Ample parking with easy access to most of the main attractions in and around town . A well stocked buffet counter and the staff following all due protocols ensured that we were well attended to . A definite recommended place for a family anytime.
KIRAN
Bodde her 2 netter i juli 2021
Svar fra Sundeep Peechara den 27. aug. 2021
Dear Valued Guest,
Thank you for taking the time to share your experience in Novotel Fujairah hotel.
It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Sundeep Peechara
General Manager
10/10 – Utmerket
Abrar
Forretningsreisende
1. juni 2021
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
very Good
Very good experience, near markets and restaurants, wonderful swimming pool
Abrar
Bodde her 1 natt i desember 2020
Svar fra Sundeep Peechara den 27. aug. 2021
Dear Valued Guest,
Thank you for taking the time to share your experience in Novotel Fujairah hotel.
It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Sundeep Peechara
General Manager
8/10 – Bra
Emma
11. apr. 2021
Emma
Bodde her 2 netter i april 2021
Svar fra Sundeep Peechara den 27. aug. 2021
Dear Valued Guest,
Thank you for taking the time to rate your experience in Novotel Fujairah hotel.
It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Sundeep Peechara
General Manager
6/10 – Grei
Verifisert reisende
Reiste med familie
21. mars 2021
Likte: Renhold og personale og service
Reasonable hotel , staff looks overworked and exhausted
Verifisert reisende
Bodde her 1 natt i mars 2021
Svar fra Sundeep Peechara den 27. aug. 2021
Dear Valued Guest,
Thank You for choosing to stay in Novotel Fujairah hotel.
Thank you for notifying us of your comments. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
With high respect and appreciation
Sundeep Peechara
General Manager
8/10 – Bra
Verifisert reisende
Forretningsreisende
31. jan. 2021
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Decent Experience
Overall decent experience .
Verifisert reisende
Bodde her 1 natt i januar 2021
Svar fra Laurent Noury, General Manager den 23. feb. 2021
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the Novotel Fujairah.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Laurent Noury
General Manager
8/10 – Bra
Christian
27. jan. 2021
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super Swimmingpool
Das beste an dem Hotel ist der 35 Meter Swimming Pool, beheizt, alles andere auch ziemlich gut, sehr gute Schallisolierung der Zimmertüren, weniger gut nach draussen
Christian
Bodde her 2 netter i januar 2021
Svar fra Laurent Noury, General Manager den 23. feb. 2021
Sehr geehrter Herr Christian, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Fujairah. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Laurent Noury General Manager
8/10 – Bra
Verifisert reisende
Reiste med familie
3. jan. 2021
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 2 netter i desember 2020
Svar fra Laurent Noury, General Manager den 23. feb. 2021
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the Novotel Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager
8/10 – Bra
Verifisert reisende
Reiste med familie
24. des. 2020
Likte: Renhold og personale og service
Good value of the money
Its my second time at Novotel Fujairah. It onyl overnight stay this time. Room was good, view over tbe grand Mosque was a PLUS.
Verifisert reisende
Bodde her 1 natt i desember 2020
Svar fra NOVOTEL FUJAIRAH den 12. sep. 2022
Dear Valued Guest,Thank you very much for a wonderful review and your enthusiastic endorsement. It was our pleasure to have you as our guest and we are delighted that you enjoyed your travel experience. We take great pride in creating a warm and welcoming ambiance and we very much appreciated your generous remarks.Sincerely,Sundeep Peechara General Manager
10/10 – Utmerket
Ahmad
Reiste med familie
25. okt. 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel to Stay In
Great hotel with reasonable price. I strongly recommend it for all who want to visit Alfujairah
Ahmad
Bodde her 3 netter i oktober 2020
Svar fra NOVOTEL FUJAIRAH den 12. sep. 2022
Dear Valued Guest,Thank you very much for a wonderful review and your enthusiastic endorsement. It was our pleasure to have you as our guest and we are delighted that you enjoyed your travel experience. We take great pride in creating a warm and welcoming ambiance and we very much appreciated your generous remarks.Sincerely,Sundeep Peechara General Manager
8/10 – Bra
Verifisert reisende
1. sep. 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 1 natt i juli 2020
Svar fra NOVOTEL FUJAIRAH den 12. sep. 2022
Dear Valued Guest,Thank you for taking the time to rate your experience in Novotel hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager
10/10 – Utmerket
Verifisert reisende
11. aug. 2020
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Verifisert reisende
Bodde her 2 netter i august 2020
Svar fra Laurent Noury den 16. aug. 2020
Thank you for choosing to stay at the Novotel , Fujairah and sharing your feedback online.It is always a pleasure to receive positive feedback. We are delighted that we met your expectations
We hope if you are visiting Fujairah in the future that you will return to stay with us again at the ibis.
Regards, Laurent Noury, General Manager.
10/10 – Utmerket
Rukaya
Reiste med familie
26. feb. 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent Family Hotel
The bellow need some improvement
Rukaya
Bodde her 1 natt i februar 2020
Svar fra GM den 26. feb. 2020
Dear Rukaya,
We are delighted that you and your family enjoyed your stay at the Novotel, Fujairah and not your suggestion for where we could an improvement for the future.
We would be honoured to have you stay with us in the future,
Regards, Laurent Noury, General Manager
8/10 – Bra
Rickard
Reiste med familie
20. jan. 2020
Likte: Renhold og overnattingsstedets bygg og tilstand
Ok, men dålig frukost
Bra fräscht hotel, men dålig frukost.
Inte bästa läget, men helt ok
Rickard
Bodde her 2 netter i januar 2020
Svar fra GM den 23. jan. 2020
Kära Rickard,
Tack för att du valde att bo på Novotel Fujairah och tog dig tid att dela din utvärdering online. Vi är glada över att du totalt sett har haft din vistelse och ber om ursäkt för de element du har nämnt som inte uppfyller din tillfredsställelse. Medan vi inte kan göra någonting åt vår plats kan vi adressera frukost om du berättade vad det var som du tyckte dålig - urvalet, kvaliteten? Vi inbjuder dig därför att fylla i onlineundersökningen som kommer att skickas till dig så att vi kan få en bättre förståelse av din feedback.
Vi hoppas att du inte har standardiserat oss med dessa negativa element och kommer att överväga att återvända till oss om du besöker Fujairah i framtiden.
Hilsen Laurent Noury, General Manager
10/10 – Utmerket
Gilles
5. jan. 2020
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gilles
Bodde her 1 natt i januar 2020
Svar fra GM den 5. jan. 2020
Dear Gilles,
Thank you for your 5 star rating of the Novotel Fujairah. We are delighted you enjoyed everything from arrival to departure at our hotel and we hope you will return to stay with us again soon.
Regards, Laurent Noury, General Manager
10/10 – Utmerket
Edward
Forretningsreisende
3. des. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Al Ain is awesome
Edward
Bodde her 3 netter i november 2019
Svar fra GM den 4. des. 2019
Dear Edward,
Thank you for choosing to stay at the Novotel Hotel in Fujairah. We are thrilled you enjoyed everything about your stay to award us with 10 out of 10 and we hope you will return to stay with us in the future.
Regards, Laurent Noury, General Manager
8/10 – Bra
Quattro
23. nov. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quattro
Bodde her 2 netter i november 2019
Svar fra GM den 25. nov. 2019
Dear Quattro,
Thank you for rating your stay at the Novotel Fujairah. We are pleased you enjoyed the majority of your stay but if there is anything you would like to share with us about how we could earn a 10 star rating we kindly invite you to fill out the online survey that will be emailed to you.
Regards, Laurent Noury, General Manager
8/10 – Bra
Verifisert reisende
Forretningsreisende
15. nov. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 2 netter i november 2019
Svar fra GM den 18. nov. 2019
Dear Valued Guest,
Thank you for staying at the Novotel, Fujairah. We are pleased that you enjoyed the majority of your stay and hope when you are next visiting Fujairah that you will return to stay with us again at the Novotel so we will have another opportunity to make you Feel Welcome.
Regards, Laurent Noury, General Manager
10/10 – Utmerket
sung wook
17. okt. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
깨끗하고 잘 관리되는 호텔인듯합니다. 그런데 주변에 너무 아무것도 없네요.
sung wook
Bodde her 4 netter i oktober 2019
Svar fra GM den 25. nov. 2019
성우 님,
Novotel Fujairah의 숙박 시설을 선택해 주셔서 감사합니다.
저희 호텔에서 귀하의 시간에 대한 귀하의 완전한 만족을 보여 주신 귀하의 평가를 기쁘게 생각합니다. 우리는 당신이 당신의 방의 청결에 깊은 인상을 받았음을 특히 기쁘게 생각합니다.
우리의 위치에 완전히 만족하지는 않지만 우리는 이것이 당신의 여행을 망칠 수있게 된 것을 기쁘게 생각하며 곧 다시 우리와 함께 머물기 위해 당신의 기쁨을 다시 얻길 바랍니다.
감사합니다. Laurent Noury 총괄 책임자
10/10 – Utmerket
Abdalla og Sharjah
Reiste med en gruppe
5. okt. 2019
Likte: Renhold
I like the place every thing is okay nothing missing.
Abdalla
Bodde her 1 natt i oktober 2019
Svar fra GM den 6. okt. 2019
Dear Abdalla,
Thank you very much for your 5 star rating of your stay at the Novotel, Fujairah. It is wonderful to hear that you liked everything and we hope you will return soon to stay with us again.
Regards, Laurent Noury, General Manager
8/10 – Bra
J S
Forretningsreisende
31. aug. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
J S
Bodde her 6 netter i august 2019
Svar fra GM den 2. sep. 2019
Dear J S ,
Thank you for choosing to stay at the Novotel Fujairah. We are pleased that overall you enjoyed your stay from the rating you have given us. If you would be willing to provide us with more information, please complete the online survey you will receive via email.
We hope you will consider staying with us in the future.
Regards, Laurent Noury, General Manager
8/10 – Bra
HASSAN
28. juli 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
راقي
مناسب للعوائل وموقع مناسب سعر مناسب
HASSAN
Bodde her 1 natt i juli 2019
Svar fra GM den 25. nov. 2019
عزيزى HASSAN,
شكرا لكم على اختيار الإقامة في نوفوتيل الفجيرة
يسعدنا أن تستمتع بإقامتك في فندقنا الودود المناسب للعائلات ونشكركم على تعليقاتكم . كشركة ضيافة، نحن ملتزمون تعزيز قيمة الضيف دائما.
نحن سعداء بموقعنا يرضيك. نود أيضًا أن نشكركم على الإشارة إلى القيمة الجيدة مقابل المال في فندقنا حيث أننا نسعى دائمًا لضمان أفضل سعر لضيوفنا
نحن نتطلع للترحیب بكم مرة أخرى في فندق نوفوتيل الفجيرة
مع خالص الشكر و التقدير.
لورينت نورى
المدير العام
10/10 – Utmerket
Verifisert reisende
9. mai 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 1 natt i mai 2019
Svar fra GM den 12. mai 2019
Dear Valued Guest,
We are delighted that you enjoyed everything about your stay at the Novotel Fujairah. Thank you for your rating and we hope your next visit will be as pleasant as this one.
Regards, Laurent Noury, General Manager
10/10 – Utmerket
shankar
5. mai 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
too good
it was extremely good, pool restaurant and gym was very nice. hospitality is fine. overall good experience.
shankar
Bodde her 1 natt i mai 2019
Svar fra GM den 7. mai 2019
Dear shankar,
Thank you for choosing to stay at the Novotel Fujairah and sharing your experience on Hotels.com
We are delighted that you enjoyed everything about your stay, especially our facilities and we hope when you are next visiting Fujairah that you will return to stay with us again.
Regards, Laurent Noury, General Manager
8/10 – Bra
Muhammad Amer
6. apr. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cathy in the lobby restuarant was very courteous and friendly.
The room wasnt very clean when we checked in, anyways it was fixed once we complained.
Muhammad Amer
Bodde her 1 natt i mars 2019
Svar fra GM den 7. apr. 2019
Dear Muhammad Amer,
Thank you for sharing your evaluation with us. We are very pleased that overall you enjoyed your stay at the Novotel Fujairah and we very much appreciate your positive comments about our team member which has been conveyed to them so they are aware of their contribution in meeting your satisfaction.
We hope based on this experience that you will choose the Novotel the next time you are visiting Fujairah.
We'll look forward to making you 'Feel Welcome'.
Regards, Laurent Noury, General Manager
8/10 – Bra
Elshan
28. mars 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stayed in March 2019, very much enjoyed.
Staff is very cheerful and efficient. Check-in went in seconds as did check-out. They have changed the carpets in rooms, so no more suspicious stains :-) Loved the bathroom and the shower. Although, the top shower was a bit clogged. And the iron was leaky. My favorite bit about the hotel is the Book Store bar.
Elshan
Bodde her 2 netter i mars 2019
Svar fra GM den 31. mars 2019
Dear Elshan,
We are delighted you chose to return to stay at the Novotel Fujairah and that you were happy with our new carpets. Please accept our sincerest apologies that you had an issue with the iron and shower. Our Housekeeping team has been informed to take the necessary action to rectify the situation. We are particularly pleased that the service you received impressed you, especially at reception and we are glad you enjoyed your time in our speakeasy bar - The Bookstore. We are thankful that overall you enjoyed your stay and we hope you will return to stay with us again soon.
Regards, Laurent Noury, General Manager
10/10 – Utmerket
Ali
21. feb. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
مريح
المكان رائع
Ali
Bodde her 1 natt i februar 2019
Svar fra GM den 25. feb. 2019
عزيزى Ali,
شكرا لكم على اختيار الإقامة في نوفوتيل الفجيرة.
انه لمن دواعي سرورنا العلم بأن تجربة إقامتكم معنا كانت رائعة.
بناءا على هذه التجربة الأخيرة ، نأمل أن تختار تقيم معنا مرات اخرى عند زيارة الفجيرة.
مع خالص الشكر و التقدير
لورينت نورى
المدير العام
6/10 – Grei
Verifisert reisende
Reiste med en gruppe
16. feb. 2019
Likte: Renhold og personale og service
The rooms were very clean and luxurious. The pictures of the facilities are however not to be trusted as the view from the pool looks over what looks like slums. The sports bar and the people allowed within it do not make you feel very safe. The bookclub bar is much better and special in that respect.
Verifisert reisende
Bodde her 1 natt i januar 2019
Svar fra GM den 17. feb. 2019
Dear Valued Guest,
Whilst we are very pleased you were happy with your room and impressed with the cleanliness we are sorry you were not happy with the view. As you will know Fujairah is currently undergoing a massive construction project to improve the roads in the city and this has impacted on a lot of the surrounding land. Although it may be a bit of an eyesore at the moment when completed we are sure it will all be worthwhile. The Novotel and ibis hotels where the Sports Lounge is located are both manned by security 24 hours every day, you are very safe staying with us and if you ever feel to the contrary you only need let one of our team know. Your enjoyment and wellbeing is of utmost importance to us. We would like to thank you for your comments about The Bookstore, our speakeasy bar in Novotel, Fujairah. It's loved by everyone who goes there and we hope on your next stay you will have more time to experience our hospitality there.
Regards, Laurent Noury, General Manager
6/10 – Grei
Verifisert reisende
16. feb. 2019
Likte: Renhold og personale og service
Good and comfortable hotel. The room was more than what we paid for.
Verifisert reisende
Bodde her 1 natt i januar 2019
Svar fra GM den 2. apr. 2019
Dear Valued Guest,
Please accept my apologies for the lateness with my response, your review has only just come to light.
I would like to thank you for choosing to stay at the Novotel Fujairah and for taking the time to share your experience with us. Whilst I am delighted that you had a comfortable stay and you were happy with the price you paid I'm not sure why your rating does not reflect your comments. As you have made your review anonymous I can not identify you so if you would like to share your concerns with us please contact the hotel directly. You will find contact details on your invoice.
Regards, Laurent Noury, General Manager
10/10 – Utmerket
Verifisert reisende
15. feb. 2019
Likte: Renhold, personale og service og romkomfort
Diety carpet
Everything about the novotel Fujairah was great, except the carpeting was old and so filthy !
Verifisert reisende
Bodde her 1 natt i februar 2019
Svar fra GM den 17. feb. 2019
Dear Valued Guest,
Thank you for choosing to stay at the ibis Fujairah and leaving us a rating to show your satisfaction. Whilst we are delighted that your stay was great and you awarded us the highest rating we are sorry about the carpet. Despite rigorous cleaning we have been unable to remove the stains due to a fault with the anti-stain treatment so please do not feel the carpet is dirty. Although it does not help your stay we started to replace the carpet last week and due to occupancy this will take at least a few months to complete. Knowing this, we hope you will chose the Novotel for future visits to Fujairah. We'll look forward to seeing you and making you 'Feel Welcome'. Regards, Laurent Noury, General Manager
10/10 – Utmerket
Jack
22. nov. 2018
Very comfortable hotel. Free parking outside and a nice breakfast. WiFi was a little spotty at times.
Jack
Bodde her 1 natt i november 2018
Svar fra GM den 26. nov. 2018
Dear Jack,
Thanks for your 5 star rating following your stay at the Novotel, Fujairah. We are delighted you found our hotel comfortable and you were happy with the selection and quality of the breakfast buffet. We are also pleased that you appreciated our free parking and WiFi, albeit you were not entirely happy with the signal. As we have 3 hotels in one building you may find as you move around the building that you need to reconnect to the brand you have selected to stay at. We hope it was not too much of an inconvenience and will look forward to welcoming you back in the future.
Regards, Laurent Noury, General Manager
10/10 – Utmerket
Waseem
23. okt. 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Waseem
Bodde her 1 natt i oktober 2018
Svar fra GM den 24. okt. 2018
Dear Waseem,
Thank you for choosing the Novotel Fujairah for your recent stay and leaving a 5 star evaluation to show your satisfaction.
We hope we will have the pleasure of you returning to stay with us very soon.
Regards, Laurent Noury, General Manager
8/10 – Bra
Roger
7. okt. 2018
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Roger
Bodde her 2 netter i oktober 2018
Svar fra GM den 7. okt. 2018
Dear Roger,
Thank you for leaving a rating following your stay at the Novotel Fujairah. We work hard to make our guests happy and appreciate your feedback!
Regards, Laurent Noury, General Manager
10/10 – Utmerket
Verifisert reisende
11. aug. 2018
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent Hotel overall. I can’t say enough about he staff. Incredibly professional, always have the answer with a smile.
Unfortunately the carpet in my room was in dire need of a shampoo or replacement. Otherwise, the room was very clean.
Verifisert reisende
Bodde her 8 netter i juli 2018
Svar fra GM den 19. aug. 2018
Dear Valued Guest,
Please accept our apologies for the delay in our response. We are delighted overall that you had an excellent stay. As the GM I am privileged to have such a dedicated team working at the Novotel Fujairah and it is the exceptional service they provide that makes guests return to stay with us. I would also like to apologise for the carpet which we have identified has a faulty anti-stain treatment and regardless of how rigorous we are cleaning it we've been unable to remove the stains. We are working to resolve this matter and hope you will return then to stay with us again.
Regards, Laurent Noury, General Manager
2/10 – Forferdelig
backtodubai
11. juli 2018
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
bugs in pool
bugs living in pool 30+.. a guest found them.... a few days later same thing happended and hotel did not close pool.. Life guards stay inside in air conditioning watching from door... Hotel gym is full of kids.. staff never go into gym to check anything.... smoking downstairs in lobby... guests leave room doors open have kids running from room to room.. management does nothing.... hotel lobby smells... smoking allowed downstairs.. hotel management lax and do not manage... best to avoid.... not dubai standard
backtodubai
Bodde her 16 netter i juni 2018
Svar fra GM den 14. juli 2018
Dear backtodubai,
We are sorry you had a disappointing stay with us. Please allow me to address your concerns. Finding waterboatman which I hasten to add are completely harmless was a surprise but we dealt with the situation immediately and since have had no other incidents. The water is treated continuously and readings taken three times a day to make sure it is compatible with the rates authorized internationally for protection. We insure there are at least 2 lifeguards on duty at all times and whilst one may at times be inside to escape the heat you will always find another outside. Coffee and a cigarette is a traditional pastime and although I appreciate in many countries smoking indoors is no longer permitted until it is made illegal in the UAE we may have no choice than to continue to allow it. I have noted your feedback along with others and will make this a priority for discussion with our owners. Your other comments I will address with the relative teams so we can work to manage our operations better.
Please accept my sincerest apologies for in inconvenience caused. Your experience is not indicative of the standards we aspire to offer and certainly not what the majority of our guests have encountered. We therefore hope that you will reconsider staying with us in future.
Kind Regards, Laurent Noury, General Manager