Utendørsbasseng

Anmeldelser av Vail Residences at Cascade Village, a Destination by Hyatt Residence

4.5 out of 5

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 476 av totalt 799 anmeldelser." "
Rangering på 8 − Bra. 233 av totalt 799 anmeldelser." "
Rangering på 6 − Grei. 53 av totalt 799 anmeldelser." "
Rangering på 4 − Dårlig. 27 av totalt 799 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 799 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Honey

Likte: Personale og service og overnattingsstedets bygg og tilstand
Beautiful home. You have to shuttle everywhere but the shuttle was quick and convenient.
Bodde her 4 netter i mars 2024
Svar fra GM VRCV den 15. mars 2024
Dear Honey,Thank you for your 5 out 5 Expedia Review! We at Vail Residence at Cascade Village are thrilled you enjoyed your stay, and hope that your will return. Our properties are all quite beautiful in their unique and special ways - there is something for everyone here. We are so glad to hear that you found the shuttle service we provide as a complimentary service to all of our guests to be quick and convenient!Please don't hesitate to contact us if you have any questions.Best regards,Houston PerkinsGeneral ManagerVail Residences at Cascade Villageat Grand Hyatt Vail

10/10 – Utmerket

Thomas

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyable experience. Very easy.
Bodde her 5 netter i februar 2024
Svar fra GM VRCV den 15. mars 2024
Dear Thomas,Dear PABLO,Thank you for your 5 out 5 Expedia Review! We at Vail Residences at Cascade Village are thrilled you enjoyed your stay, and hope that your will return. We really appreciate you noticing how "very easy" everything is when you are staying with us. We certainly strive for that very thing!Please don't hesitate to contact us if you have any questions.Best regards,Houston PerkinsGeneral ManagerVail Residences at Cascade Villageat Grand Hyatt Vail

8/10 – Bra

PABLO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Es muy buena relación precio calidad
Bodde her 5 netter i januar 2024

10/10 – Utmerket

PABLO

Svar fra GM VRCV den 15. mars 2024
Dear PABLO,Thank you for your 5 out 5 Expedia Review! We are Vail Residence at Cascade Village are thrilled you enjoyed your stay, and hope that your will return. Please don't hesitate to contact us if you have any questions.Best regards,Houston PerkinsGeneral ManagerVail Residences at Cascade Villageat Grand Hyatt Vail

8/10 – Bra

JUAN CARLOS

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i desember 2023

8/10 – Bra

Joseph

Bodde her 5 netter i desember 2023
Svar fra GM VRCV den 1. jan. 2024
Dear Joseph,Thank you so much for choosing to stay with us. We are glad to hear that you enjoyed your stay. Please come back again soon!Best regards,Houston PerkinsGeneral Manager

6/10 – Grei

Oscar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Great property, bed at condo is very noisy
The property is fine and the service was excellent. The only issue is that the bed at the condo was very noisy. It was a metal bed that would grind and make noises at the slightest movement making it very difficult to have a good sleep.
Bodde her 10 netter i desember 2023
Svar fra GM VRCV den 1. jan. 2024
Dear Oscar,Thank you for your comments. We are so glad that you enjoyed your stay with us! That said, I am sorry that the bed in your residence was noisy and a detractor for your time with us. Please come back again soon!Best regards,Houston PerkinsGeneral Manager

10/10 – Utmerket

Anthony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed here for our wedding it was simply beautiful
Bodde her 7 netter i september 2023
Svar fra GM VRCV den 1. jan. 2024
Dear Anthony,We are so glad to hear that you enjoyed your stay with us! Please come back again soon!Best regards,Houston PerkinsGeneral Manager

10/10 – Utmerket

Ruby

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Absolutely LOVED our stay here. Felt like home away from home. Super clean and such a nice condo with all the necessary amenities.
Bodde her 2 netter i oktober 2023

8/10 – Bra

J.R.

Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Condo was in great location and had adjacent amenities (pool-hot tub), covered parking. Inside was original dark and gloomy 1970’s. Poor lighting. Was clean and comfortable bed. Will try to look for a more updated unit next year.
Bodde her 5 netter i september 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i september 2023

10/10 – Utmerket

Elii

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good views
Bodde her 3 netter i september 2023

8/10 – Bra

Linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The unit itself needs new pillows in the primary bedroom (closet inclusive).
Bodde her 2 netter i september 2023

4/10 – Dårlig

Joseph

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Scott

Reiste med familie
Likte: Renhold og personale og service
Some of the amenities were not available due to repairs so staff member Kathy generously upgraded our condo so we could have access to another pool and hot tub. Great hospitality!!
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Jaime

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I have always loved this hotel. This was the first time we stayed in the condos.
Bodde her 2 netter i juli 2023

8/10 – Bra

Jennifer

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful property with so many nice amenities. The shuttle service is fantastic, access to the hotel pool, gym, etc is a big bonus in addition to our own condo pool. A few hiccups with a warm fridge and parking for only 1 vehicle, but management was super quick to address. The condo was clean, cozy and very well appointed. We’ll be back!
Bodde her 4 netter i juni 2023

8/10 – Bra

Nicole

Bodde her 4 netter i mars 2023

10/10 – Utmerket

Kathryn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2023

8/10 – Bra

Fran

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was beautiful! Although I was disappointed in the snow removal around the condo and the fact that handi capped accessibility and accommodations was lacking.
Bodde her 5 netter i februar 2023

4/10 – Dårlig

Michael og La Canada Flintridge

Reiste med familie og små barn, Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
This property does NOT match the description on Expedia site. We booked 3 bedroom Platinum condo that was described as 1869 sq. ft. and having 2 bedrooms with King beds and one bedroom with twin beds or queen bed. In reality, we were assigned to a much smaller condo that had only one king bed room and two tiny bedrooms with two twin beds each, with both bedrooms sharing a bathroom. The beds were so small, that my 6' tall son could not fit on the bed. We tried to contact the management, but their working hours conveniently end at the same time as check-in begins (4pm). Eventually (next day) we were able to talk to the management and were told that the condos described on Expedia do NOT exist!!! This forced us to get an additional room at an adjacent Grand Hyatt (fortunately we were offered a discount on an additional room by very nice Grand Hyatt personnel, that is managed separately from Residencies). As a result we had to pay thousands of dollars in extra accommodation costs and we had to separate our family into two properties. Unfortunately, wrong description of condo was not the end of it. One day before our departure our condo account was charged for what turned out to be an extremely expensive gloves that we supposedly bought in the hotel ski shop. We had to argue for hours stating that we did not buy anything. The amount was eventually refunded only after we repeatedly demanded that hotel shows us a signed sales slip and threatened to dispute the charge with the bank

2/10 – Forferdelig

Sindy

10/10 – Utmerket

jongkyu

10/10 – Utmerket

Ruben

Reiste med familie og små barn, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
what an amazing experience for our first VR. wouldn’t change it for the hotel. the residence is mind blowing for winter experience. it has way more than what we expected. we traveled with our 3 year old daughter and it was just perfect.

6/10 – Grei

david

Reiste med en gruppe
Likte: Renhold og fasiliteter
We stayed in the privately owned condos on property. Originally booked a king and 2 twins but unit didn’t have it. Had to move units due to hot water heater not working. New unit had proper bedroom setup but not as nice. Front desk comped our breakfast after we asked for something for our troubles. Busy resort with lots to do but wouldn’t stay here again due to issues. Shuttles they provide are nice to get around Vail for free. Disappointed in lack of follow up from manager team and owner.

10/10 – Utmerket

Trenton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff goes beyond expectation to make you feel welcome.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2022

8/10 – Bra

Byron og Longwood

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very helpful and accommodations were also good.
Bodde her 2 netter i februar 2022

8/10 – Bra

Kathleen og Centennial

Reiste med partner
Likte: Personale og service
Front desk did offer to make our stay better. We had paid for a king but got a Queen. They offered to move us to a 2 bedroom with a king but it would cost more. Chose not to move. Condo very dated and impossibly small bathroom. But clean and convenient location.
Bodde her 3 netter i februar 2022

6/10 – Grei

sandra og Miami

Reiste med familie
Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property unit it self really dirty, pull out bed with springs coming out requested comforters to cushion was given a hard time to finally got them, don’t think for the $$$ Bed pull out can be so bad. No attention to detail on the unit bathroom dirty super small.
Bodde her 5 netter i januar 2022

10/10 – Utmerket

Zvi

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i desember 2021

10/10 – Utmerket

Gregory

Bodde her 6 netter i desember 2021

4/10 – Dårlig

James

Reiste med familie og små barn
Likte: Fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Sadly we were extremely disappointed by our experience at this property. Stayed for a winter ski trip with 3 adults (2 experienced Skiers) and 2 kids (first time skiing) and we rented a 2 Bed 'Platinum" Condo at a premium price. Unfortunately Expedia has character limits in its reviews so I cannot list every problem we had but the key things to note are: 1) Condo was very dated, probably last remodelled in the late 90's, bed was broken and walls are extremely thin. Not up to Hyatt standards and well overdue an update. 2) Condo's are NOT part of the hotel. If you have room problems you are dealing with a HOA not the hotel itself. This makes a HUGE difference with service. We had big problems. 3) If you have kids with you who are skiing for the first time - just DON'T stay here. The training slopes and ski school are located at Lionshead which means you have to use the hotel shuttle. The shuttle starts at 8am and ski school starts at 9am, it is a VERY tight window with the regularity of the shuttles. Furthermore the shuttle on the way back had NO organization or line on the first day - there were 100 people trying to get on a bus that holds about 30 - and my poor kids nearly got crushed with everyone shoving. It was dangerous and disgraceful organization. To summarize - if you have kids with you or any first time skiers don't even consider staying here. If you don't have kids - hotel might be an option.
Bodde her 4 netter i desember 2021

10/10 – Utmerket

Jennifer

Bodde her 3 netter i desember 2021

8/10 – Bra

Bridget

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The condo we chose was the best. I would have given 5 stars but it had an old smell to it, but nothing Febreze couldn't fix. It was the most beautiful view I saw around. We will pos def go back to this same location
Bodde her 3 netter i desember 2021

10/10 – Utmerket

Todd

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent time and stay at this wonderful condo.
Bodde her 3 netter i november 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2021

8/10 – Bra

Jhoanna og Conroe

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2021

10/10 – Utmerket

Adrian

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2021

8/10 – Bra

Leah

Bodde her 3 netter i september 2021

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Thought I was at the hotel but it was a condo down the street. It worked out fine and location is good. Need to make it clear that the mattress to the pull out couch is under the bed in bedroom. Only found it be chance the second night of stay. First night slept on box springs.
Bodde her 2 netter i september 2021

10/10 – Utmerket

Jon og Colorado Springs

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fine property
Bodde her 2 netter i september 2021

8/10 – Bra

Chase

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i september 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Simply AMAZING
Bodde her 2 netter i august 2021

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice pool right outside our door. We usually had it to ourselves! Quiet, too. The only real downside was the hide-a-bed for our son. It was extremely slanted…something was defective.
Bodde her 6 netter i august 2021

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The house was too hot. No air conditioning or fans
Bodde her 4 netter i juli 2021

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Gorgeous property with amazing views. Isolated with disappointing food options. Staff there just to put in their hours, unhelpful. Does not meet Hyatt or Grand Hyatt level of service.
Bodde her 3 netter i juli 2021

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location of the property was good and nice to have parking as well. Unit was well configured.
Bodde her 3 netter i juni 2021

2/10 – Forferdelig

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This review is more about the issues we had with our booking. We paid for a king room in our booking. When we arrived our room had a queen bed. We went to the front desk and they said there was nothing they could do. I contacted Expedia and after 45 minutes of getting no where with someone in India I asked to receive a call from someone in authority. I was assured that I would receive a call in 45 minutes to an hour. Still waiting for that call. I sent an email to Expedia and they replied with an email stating that they were on top of it and would resolve my issue. Still waiting. Expedia used to be my go to but not anymore and I will tell everyone I can to steer clear of them. As far as the room at The Grand Hyatt, if you dont mind a small bedroom and bathroom with a queen bed, it was decent. The Hotel itself( we stayed at the condos next to the Hotel that they manage) is awesome and the ammenities and service is top notch.
Bodde her 3 netter i juni 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2021