Thank you very much for your beautiful review!We hope to have you here once again soon!Our best regards.Martina

Dear Julie,good evening from Relais Orso.We thank you for the very positive evaluation of your stay at the Relais Orso.and we trust,hopefully,to have you back soon as our welcome guest.Best regardsFabrizioRelais Orso

Dear Elaine,good morning from Relais Orso.We thank you for the fantastic evaluation of your stay at Relais Orso,in particular for having liked the location of the hotel in relation to tourist attractions,the cleanliness and style of the rooms,and the lounge at the entrance to the hotel.We're thrilled to know that you consider our hotel the best value for money to stay in Rome,and we look forward to having you back as our most welcome guest.Best regardsFabrizioRelais Orso

Gentile ospite,siamo dispiaciuti che la camera e la struttura non fossero di suo gradimento. Siamo stupiti di venire a conoscenza dei problemi che ha avuto durante il tuo soggiorno dalla sua recensione, il personale è disponibile 24 ore su 24 per qualsiasi dubbio o problema, non avendo ricevuto alcuna segnalazione di questi problemi durante l'intero soggiorno abbiamo pensato che nella sua camera fosse tutto ok . Nonostante la recensione molto negativa, confidiamo di averla nuovamente in futuro come nostra ospite.Cordiali salutiRavakaRelais Orso

Gentile Allisson,buongiorno dal Relais Orso.La ringraziamo per la recensione molto positiva del suo soggiorno al Relais Orso,in modo particolare per aver gradito la posizione dell'hotel, la cordialità del personale,lo stile della camera dove ha soggiornato, e la vasca presente nella vasca stessa.Siamo desolati del fatto che non ha trovato il servizio di pulizia soddisfacente,cercheremo di migliorare a riguardo.Siamo altresi felicissimi che ha usato l'aggettivo "approvatissimo", per classificare il livello di soddisfazione del suo soggiorno,e non vediamo l'ora di riaverla come nostra gradita ospite.Cordiali salutiFabrizioRelais Orso

Dear Fidiz,good evening from Relais Orso.We thank you for the positive review of your stay,and we look forward to having you back as our welcome guest.Best regards.FabrizioRelais Orso

Dear Steven,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at Relais Orso,and we look forward to having you back as our welcome guest.Best regardsFabrizioRelais Orso

Dear Sarah,good morning from Relais Orso.We thank you for the fantastic evaluation of your stay at Relais Orso,and we confidently hope to have you back,in the future,as our most welcome guest.Best regards.FabrizioRelais Orso

Lieber Raymond,Guten Morgen vom Relais Orso.Vielen Dank für die hervorragende Bewertung Ihres Aufenthalts im Relais Orso,Wir freuen uns, dass es Ihnen gefallen hat,in einer bestimmten Weise,die Lage des Hotels in Bezug auf Touristenattraktionen,die Freundlichkeit des Personals,die Hoteleinrichtung,und die Art des Zimmers, in dem Sie übernachtet haben,mit dem entsprechenden täglichen Reinigungsservice, der in jedem Zimmer des Hotels durchgeführt wird.Wir freuen uns sehr, dass Sie Verwandten und Freunden einen Aufenthalt im Relais Orso empfehlen würden.und wir können es kaum erwarten,selbstbewusst,dass wir Sie bald wieder als gern gesehenen Gast bei uns begrüßen dürfen.Beste grüßeFabrizioRelais Orso

Gentile sig. Minutella,buongiorno dal Relais Orso.La ringraziamo per la recensione molto positiva del suo soggiorno al Relais Orso,in maniera particolare per aver gradito la posizione dell'hotel rispetto alle attrazioni turistiche,e non vediamo l'ora di riaverla come nostro gradito ospite.Cordiali salutiFabrizioRelais Orso

Lieber Christ,Guten Morgen vom Relais Orso.Vielen Dank für die insgesamt positive Bewertung Ihres Aufenthaltes,in besonderer Weise, das Relais Orso als süß und besonders zu betrachten.Wir sind traurig über das Problem der Internetverbindung,Bezüglich der Aufzugstörung gehen wir davon aus, dass er erst am letzten Tag seines Aufenthaltes Probleme hatte, die umgehend behoben wurden.Es tut uns leid, dass Sie einen zweiten Schlüssel für Ihr Zimmer benötigten.Durch eine Anfrage an das rund um die Uhr im Hotel anwesende Personal hätte er es in wenigen Minuten erhalten,Wir haben diesbezüglich jedoch keine Anfrage von ihm erhalten.Trotz der Unannehmlichkeiten, die wir hatten, vertrauen wirhoffnungsvoll,dass wir Sie bald wieder als gern gesehenen Gast bei uns begrüßen dürfen.Beste grüßeFabrizioRelais Orso

Dear Luisa and Edgar,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at Relais Orso,and we can't wait,hopeful,to have you back as our welcome guests as soon as possible.Best regards.FabrizioRelais Orso

Dear Amy,good morning from Relais Orso.We thank you for your excellent evaluation of your stay at Relais Orso, and we look forward to having you back soon as our welcome guest.Best regardsFabrizioRelais Orso

Estimado Juan Pedro,Buenos días desde Relais Orso.Le agradecemos la excelente valoración de su estancia en Relais Orso,en particular por haber apreciado la profesionalidad del personal,y el estado general de la estructura donde se ubica el hotel.Esperamos tenerlo de regreso como nuestro invitado de bienvenida.AtentamenteFabrizioRelais Orso

Dear Akel,good morning from Relais Orso.We thank you for the excellent evaluation you gave regarding your stay at Relais Orso,and we look forward to having you back as our welcome guest.Best regards.FabrizioRelais Orso

Dear Maria,good evening from Relais Orso.We thank you immensely for the wonderful review of your stay at Relais Orso,particularly,for appreciating the friendliness of the staff,and the hotel's location relative to tourist attractions.We share,confidently,to have you back as soon as possible as our welcome guest.FabrizioRelais Orso

Lieber Dominique,Guten Morgen vom Relais Orso.Wir danken Ihnen für die insgesamt positive Bewertung Ihres Aufenthaltes im Relais Orso,und für die Wertschätzung,insbesondere,die Freundlichkeit des Hotelpersonals.Es tut uns leid, dass Sie einen störenden Geruch aus der Eingangstür gerochen haben, und wir freuen uns, dass Sie den vom Personal vorgeschlagenen Zimmerwechsel zu schätzen wussten, auch wenn Sie ihn nicht angenommen haben.Wir empfehlen Ihnen, wenn Sie sich entscheiden, wieder im Relais Orso zu übernachten,bei Bedarf nachfragen,zum Zeitpunkt der Buchung,in einem anderen Superior-Zimmer zu übernachten als dem, in dem er übernachtet hat,um einen Aufenthalt zu haben, der Ihren Erwartungen entspricht.Wir vertrauen,zuversichtlich,dass wir Sie bald wieder als gern gesehenen Gast bei uns begrüßen dürfen.Beste grüßeFabrizioRelais Orso

Dear Mrs. Gwendoyn,good morning from Relais Orso.Thank you for the wonderful review of your stay,in particular for appreciating the thoughtfulness of the staff,and for liking the overall design of the hotel.It was a pleasure to help in moments when he needed the support of the staff,and we look forward to having you back as our most welcome guest.Best regardsFabrizioRelais Orso

Dear Norman,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at Relais Orso.We're thrilled to know that everything during your stay was perfect,and met your best expectations.We trust, confidently,to have you back as soon as possible as our welcome guest.Best regardsFabrizioRelais Orso

Dear Customer,good morning from Relais Orso.We thank you for the excellent review of your stay at Relais Orso,in particular for having liked the location of the hotel in relation to the tourist attractions.Regarding your observation on the type of bathroom present in the room assigned to you,it's of that type because it's linked to a stylistic and aesthetic choice present in the hotel rooms.Should you decide to return to stay at Relais Orso,we advise you to check, when booking, the availability of rooms with a larger bathroom type, in particular to ask for one of the superior rooms with a classic bathroom overlooking the street in the main building of the hotel, you'll certainly find yourself more comfortable comfortable staying in that type of room.We trust,confident,to have you back as soon as possible as our welcome guest.Best regards.FabrizioRelais Orso

Querida Mauritânia,bom dia do Relais Orso.Agradecemos imensamente a esplêndida avaliação que você fez sobre sua estadia no Relais Orso,Estamos entusiasmados em saber que tudo atendeu às suas expectativas mais amplas,e esperamos tê-lo de volta como nosso convidado mais bem-vindo.AtenciosamenteFabrízioRelais Orso

Dear Maria,good morning from Relais Orso.We thank you for the very positive evaluation you gave regarding your stay at Relais Orso,and we look forward to having you back as our welcome guest in the future.Best regardsFabrizioRelais Orso

Dear Marion,good morning from Relais Orso.We thank you for the positive review of your stay at Relais Orso,in a particular way,for liking the hotel's location in relation to tourist attractions.We're sorry to read your words regarding the size of the room,you've been assigned a classic-sized superior room,reported on all booking sites and on the hotel's official website,not a superior room smaller than the others in the hotel.Considering the room to be small,you could have considered a room change with a junior suite room, having larger dimensions,or at least talk to the staff, available in the hotel 24 hours a day,to evaluate a room change, with a superior room with a larger bathroom, in which you might have been better off.Despite your report,we trust,confident,to have you back in the future as our welcome guest.GreetingsFabrizioRelais Orso

Dear Cera,good evening from Relais Orso.We thank you for the excellent review of your stay at Relais Orso,in a particular way,for appreciating the professionalism of the staff,and the hotel's location relative to tourist attractions.We're thrilled to know that you'd recommend to relatives and friends to stay at Relais Orso,and we look forward to having you back as our welcome guest.Best regardsFabrizioRelais Orso

Dear Gary,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at the Relais Orso,and that you liked it,particularly,the professionalism of Martina and all the hotel staff,and the location of the hotel in relation to tourist attractions.We're happy to hear that everything went wonderfully during your stay.we're sorry if you found the room to be unsuitable in size for your needs,if you decide to return to stay at Relais Orso,we advise you to ask,at the time of booking,or a superior room type S,or a junior suite room,having dimensions slightly larger than a classic superior double where you 've been.We trust,in a confident manner,to have you back as soon as possible as our welcome guest,should you decide to return to stay at Relais Orso.Best regardsFabrizioRelais Orso

Dear Mario Antonio,good evening from Relais Orso.We thank you for the very positive general evaluation of your stay at Relais Orso,and we look forward to having you back as our welcome guest in the future.Best regardsFabrizioRelais Orso

Dear Chrysi,thank you very much for your beautiful review!We are glad you enjoyed the stay and the location of our hotel.A personal thank you to your words for me!We hope to see you once again next time.Our best regardsMartina

Dear John,good evening from Relais Orso.We thank you immensely for the fantastic review of your stay at Relais Orso,particularly,for liking the hotel's location in relation to tourist attractions,and the panoramic terrace on the top floor of the hotel.We're thrilled to know that you'd recommend your family and friends to stay at our hotel,and we look forward to having you back as our welcome guest.Best regardsFabrizioRelais Orso

Dear Brian,good evening from Relais Orso.We thank you for the very positive evaluation of your stay at Relais Orso,and we look forward to having you back as our welcome guest.Best regardsFabrizioRelais Orso

Dear Leanne,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at Relais Orso,we are happy to know that everything was perfect during your stay at the hotel,and that all your best expectations have been met.We can not wait,confidently,to have you back as our welcome guest.Best regardsFabrizioRelais Orso

Dear Andrew,good morning from Relais Orso.Thank you for the fantastic review of your stay at Relais Orso,particularly,for liking the hotel's location in relation to tourist attractions,in an area where it's possible to easily take public buses.We can not wait,confidently,to have you back as our welcome guest.Best regardsFabrizioRelais Orso

Dear Carlos,thank you very much for your kind words. We are glad you liked the location and the neighborhood.We hope to welcome you again as our guests.Best regards

Dear Andrew,good morning from Relais Orso.We thank you for the excellent evaluation of your stay at Relais Orso,we're pleased to know that your stay met your widest expectations,and we look forward to having you back as our welcome guest as soon as possible.Best regardsFabrizioRelais Orso

Dear Sharon,good morning from Relais Orso.We thank you for the excellent review of your stay at Relais Orso.We're happy to know that you liked it,in a particular way,the location of the hotel in relation to tourist attractions,the kindness of the staff,the laundry service offered by the hotel,and the bar on the hotel's panoramic terrace.We're sorry that you found the room dark,that the bed support corners were very dangerous,and that you found the wallpaper in some areas of the room peeling.Regarding your first reported issue,we recommend,if you decide to stay at the Relais Orso,to request a brighter room at the moment,the staff'll have no problem satisfying your request.Regarding the other two observations you made,we'll try to remedy this effectively.We trust,confidently,to have you back in the future as our welcome guest.Best regards.FabrizioRelais Orso

Dear Mark,thank you so much for your review.We hope to welcome you again soon.Best regards

Dear Carolanne,good morning from Relais Orso.We thank you for the wonderful review of your stay at Relais Orso, we're thrilled to know that your stay met your highest expectations, and that the staff was helpful to you both before and during your stay.We're happy to know that you liked it,in a particular way,the location of the hotel in relation to tourist attractions,regarding your consideration on the shower,we recommend,if you decide to return to stay at the Relais Orso,to request a room with a classic bathroom,bigger than the one in the room you stayed in.We trust,hopefully,to have you back as our welcome guest as soon as possible.Best regardsFabrizioRelais Orso

Dear Timothy,good morning from Relais Orso.We thank you for the very positive review of your stay at the Relais Orso.We trust,confidently,to have you back in the future as our welcome guest.Best regardsFabrizioRelais Orso

Dear Jennifer,good morning from Relais Orso.We thank you for the excellent review of your stay at Relais Orso,We're delighted to know that you had an excellent stay,and that you liked,in particular,the location of the hotel in relation to tourist attractions and food outlets,the general setting of the hotel,and the type of rooms in the hotel.We,re sorry to hear that you found the bathroom very small,if you'll decide to return to stay at the Relais Orso,we advise you to book a room with a larger bathroom,asking all the necessary information to the staff present in the hotel 24 hours a day.Despite the complaint of the bathroom,we trust,hopefully,to have you back as our welcome guest in the future.Best regardsFabrizioRelais Orso

Dear Jacquelyn,good evening from Relais Orso.Thank you for the great review about your stay at Relais Orso,in particular,for appreciating,the location of the hotel in relation to tourist attractions,the general aesthetics of the hotel,and the hospitality of the staff.We're sorry to hear that you had problems with the toilet drain,but despite this inconvenience,We trust,hopefully,to have you back as our welcome guest as soon as possible.Best regardsFabrizioRelais Orso

Dear Ana,good evening from Relais Orso.Thank you for the wonderful review regarding your stay at Relais Orso,in particular,for appreciating,the location of the hotel in relation to tourist attractions,and the kindness of the hotel staff.We trust,hopefully,to have you back as our welcome guest as soon as possible.Best regardsFabrizioRelais Orso

Dear Yakov,thanks for sharing your feedback. We are sorry to hear the bathroom and the extra bed were uncomfortable for you. Concerning the bathroom size it is in keeping with the junior suite room. Please note we are in a historic property in the very heart of the city center so the rooms and bathrooms are not wide in size. As for the extra bed a room change with a more comfortable bed could have been done if it was been asked to our staff that is 24 hours available.We hope to welcome you again as our guests to offer you a better experience.Best regardsRavakaRelais Orso

Liebe Sandra,Guten Morgen vom Relais Orso.Vielen Dank für die sehr positive Bewertung Ihres Aufenthalts im Relais Orso,insbesondere,weil Ihnen die allgemeine Ästhetik des Hotels gefällt.Wir vertrauen,hoffentlich,Wir freuen uns, Sie bald wieder als unseren gern gesehenen Gast begrüßen zu dürfen.Unsere herzlichsten GrüßeFabrizioRelais Orso

Dear Arne,good morning from Relais Orso.We thank you for the wonderful review regarding your stay at Relais Orso,in particular for liking the location of the hotel in relation to tourist attractions,and the comforts of the hotel itself.We trust, confidently,to have you back soon as our most welcome guest.Best regardsFabrizioRelais Orso

Dear Brandon,good evening from Relais Orso.We're thrilled to read the excellent evaluation of your stay at Relais Orso,We're happy to know that your stay has met your expectations,and we look forward to having you back as our welcome guest.GreetingsFabrizioRelais Orso