4/10 – Dårlig
Lofthus
Reiste med familie, Reiste med en gruppe
25. des. 2021
Likte ikke: Personale og service
The room and bathroom were very small, the steward came into our room while we were sleeping, the hotel has a very bad sound isolation. We hear all the movements in the corridor, such like steps, suitcases dragging, people talking, the staff working, etc. Our room was too cold when we arrived , really too cold. We got a room next to the elevator/lift and we could not sleep the two first nights until we move to a better room. Our new room had a problem to open the door. They told they will fix it but we still could not open the door when we came back at night. I went to the reception and she told " this is very strange". But she could see for herself that it didn't work and fix it. My pyjamas was stolen and the impolite receptionist who attended us on the checkout answered me " we trust our stuff ". So, she was saying I was lying? If one of my diamond rings was stolen, the answer is " we trust our stuff "? Can that be worse? We had a stay to 22nd and we had to stay one extra day due a problem with the Covid test and my friend, who lived a room under our room, didn't want to be there alone, so we stayed there, as they offered us a breakfast " for free" but the room price was much higher than the first ones. I WILL NEVER MORE COME BACK TO THIS HOTEL AND I DON'T RECOMMEND IT. TOO MANY THINGS MISSING TO BE CALLED A GOOD HOTEL.
Lofthus
Bodde her 3 netter i desember 2021