We were really looking forward to this stay, and then we got here. Took over 40min to check in, staff didn’t know what they were doing. We then entered the room (after a long walk to it, with a 2yr old and accessories). Glasses dirty, glass table top loose and sliding everywhere. Very unsafe. To top it off when we told reception about this, she didn’t even apologies or seem interested. A blank expression on her face reassured us we won’t be going back