Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 374 av totalt 965 anmeldelser." "
10 – Utmerket
374
Rangering på 8 − Bra. 364 av totalt 965 anmeldelser." "
8 – Bra
364
Rangering på 6 − Grei. 150 av totalt 965 anmeldelser." "
6 – Grei
150
Rangering på 4 − Dårlig. 54 av totalt 965 anmeldelser." "
4 – Dårlig
54
Rangering på 2 − Forferdelig. 23 av totalt 965 anmeldelser." "
2 – Forferdelig
23
8,4/10
Renhold
8,4/10
Personale og service
8,4/10
Fasiliteter
7,8/10
Overnattingsstedets bygg og tilstand
8,8/10
Miljøvennlige løsninger
Anmeldelser
6/10 – Grei
Verifisert reisende
Reiste med en gruppe
28. aug. 2023
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Veldig slitt bad
Veldig slitt bad. Vannet samler seg i badekaret når man dusjer og det lekka vann.
Verifisert reisende
Bodde her 4 netter i august 2023
Svar fra FL – Guest Relations den 28. aug. 2023
Dear Veldig,Thank you for sharing with us your experience in our Hotel. We regret the inconvenience caused by the problems in the bath room. Your evaluation of the service is very important to us and is a fundamental help that will allow us to improve the quality of the service provided. We guarantee that measures have already been taken to resolve this one-off lapse, as you will be able to see in a future visit.We are at your disposal for any additional assistance you may need.Yours sincerely,
6/10 – Grei
Verifisert reisende
17. sep. 2017
Likte: Personale og service
Close to fine old city, cafes castels
The hotel is Close to all old bildings in Sintra, Lisboa, like castels, Rena palace. The residens of the king untill 1910. Meny castels and old fine arts. Historic Place. God vine and Food.
Verifisert reisende
Bodde her 3 netter i september 2017
Svar fra Custódio den 18. sep. 2017
Dear Guest,
Thank you for sharing your experience of staying at the Tivoli Sintra with us.
We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights.
At Tivoli Sintra you can enjoy the nature, history and leisure which the Sintra Village offers.
We look forward to being able to welcome you back on your next stay in Sintra.
With the best regards,
Mário Custódio
General Manager
10/10 – Utmerket
Maren
11. juli 2017
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Maren
Bodde her 2 netter i juli 2017
Svar fra Sintra den 18. juli 2017
Dear Maren,
Thank you for sharing such wonderful feedback following your recent stay experience at Tivoli Sintra.
With the best regards,
Mário Custódio - General Manager
8/10 – Bra
Verifisert reisende
9. apr. 2016
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Serviceinnstillt resepsjon. Enkel standard men rent og godt vedlikeholdt. Frokost inkludret service trekker litt ned. Ypperlig lokalisert midt i gamle byen.
Verifisert reisende
Svar fra Neil den 11. juni 2016
Dear Guest
Thank you for sharing your experience of staying at the Tivoli Sintra with us.
We are very privileged, indeed, to be situated in the heart of one of the most beautiful Villages in Portugal.
We look forward to being able to welcome you back on your next stay in Sintra.
Pedro Frazão
General Director of the Tivoli Sintra
6/10 – Grei
Verifisert reisende
16. sep. 2015
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfekt beliggenhet, rent og hjelpsom service
Perfekt beliggenhet, veldig hjelpsomme i resepsjonen, store rom. Frokost helt ok. Vil absolutt anbefale for en natt
Verifisert reisende
Svar fra General Manager den 10. okt. 2016
Dear Guest
Thank you for sharing your experience of staying at the Tivoli Sintra with us.
We were happy to hear that you liked the location of our hotel, right in the center of the Sintra Village, next to all the region's monuments and tourist sights.
At Tivoli Sintra you can enjoy the nature, history and leisure which the Sintra Village offers.
We look forward to being able to welcome you back on your next stay in Sintra.
Pedro Frazão
General Director of the Tivoli Sintra
4/10 – Dårlig
Harald og Kongsberg
16. sep. 2015
Likte ikke: Personale og service
Ikke i nærheten av antall stjerner hotellet har
Stærrelse på rommet,og egen balkong trekker opp... MEN, ingen såper på badet første døgnet, inntil jeg sa i fra.
Kun en av tre-fire ansatte i resepsjonen som var hyggelig og serviceminded. De andre svarte surt og gadd ikke ringe f-eks samarbeidende golfbaner uten at man følte man måtte mase.. Nøkkelkortet måtte avmagnetiseres hele tiden, litt slitsomt når man bor i 7 etasje.
Frokosten var stadig tom for ting. Tom for egg 3 av 3 morgener, måtte klage før det kom. Samme gjaldt til tider kaffe. Selve stedet (Sintra) kan anbefales. Hotellet anbefales ikke.
Harald
Svar fra Neil den 12. mars 2016
Dear Guest,
Thank you for sharing your opinion after your recent stay at Tivoli Sintra.
I am very sorry if some of our services did not reach your expectations.
Your feedback is very important for us, as it helps us to improve our services
We will take your comments on board as we are always trying to meet our guests expectations and provide the best possible service.
We hope to have another opportunity to serve you again on your next visit to Sintra.
Best Regards,
Pedro Frazão
General Manager Tivoli Sintra
6/10 – Grei
Verifisert reisende
29. juli 2015
Likte ikke: Renhold og romkomfort
Verifisert reisende
10/10 – Utmerket
Verifisert reisende
11. aug. 2014
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint opphold
Nydelig utsikt. Sjarmerende hotell. Stor balkong. Sentralt beliggende
Verifisert reisende
6/10 – Grei
Espen og Oslo
15. juli 2014
Likte ikke: Overnattingsstedets bygg og tilstand
Eldre hotell
Eldre hotell som kunne trengt en overhaling. Luktet vondt på rommet. Antar det var et tidligere røykerom. Vegg-til-vegg-teppe på rommet. Super beliggenhet i forhold til det Sintra har å by på. Veldig god frokostbuffet! Vi bodde på rom med byutsikt, men rommene mot dalen har finere utsikt
Espen
Svar fra Corte real den 1. nov. 2014
Dear Espen, thank you for sharing your experience at the Tivoli Sintra with us. I´m going to share your words with our Restaurant, your opinion is important to us to continue our good service and the quality of our Buffett Breakfast.
We are situated in the center of the town with the perfect location for shops, restaurants and monuments near by us.
We are sorry that the room you stayed in did not meet your expectations.
Our rooms are ample in size and are decorated with rustic style furniture and furnishings in warm shades of cream and purple with paintings inspired by local landscapes. Most rooms have a panoramic view of the valley and the Sintra mountains or down to the sea on a clear day.
However, we will take your comments into consideration during our next remodelling.
We look forward to being able to welcome you back on your next stay in Sintra.
My best regards.
João Corte Real
General Director of the Tivoli Sintra
8/10 – Bra
Verifisert reisende
25. juni 2014
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra beliggenhet
Helt topp!
Verifisert reisende
8/10 – Bra
Kristian Sætre og Norge
24. apr. 2014
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Bra hotell i Sintra
Veldig fint opphold. Hotellet ligger midt i gamlebyen i SIntra. 1 minutt fra buss til alle attraksjoner.
Kristian Sætre
Svar fra Corte real den 9. aug. 2014
Dear guest
Thanks for sharing your experience at Tivoli Sintra.
We were pleased that you enjoyed your stay and also the location of our hotel, right in the town of Sintra, with an easy access to all of monuments.
We hope to welcome you during your next stay in Sintra.
João Corte Real
General Manager at Tivoli Sintra
10/10 – Utmerket
Birger Kristiansen og Så nærme som det gå
8. apr. 2014
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et godt utgangspunkt.
Er en historisk interessert er hotellet et godt utgangspunkt for de mange slott og bygninger som befinner seg i nærheten. Et oppmerksomt og hjelpevillig personale som ordner det beste du måtte ha bruk for av tjenester.
Birger Kristiansen
8/10 – Bra
Arvid og Tveit
5. mars 2014
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt hotell
Godt at vi via Hotels.com hadde fått ein god pris på hotellet Tivoli. Sintra er nemlig den einast plassen vi har vert på under ei vekes reise i Portugal der prisnivået var unaturleg høgt. Vi brukte lite av hotellets tilbud til gjestene, men var fornøgde med service og kvalitet.
Arvid
8/10 – Bra
Jan P. Simonsen og Oslo
15. okt. 2013
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell og ideell beliggenhet
Flott opphold
Jan P. Simonsen
10/10 – Utmerket
Atle
13. juli 2013
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Staselig kjedehotell midt i gamle Sintra
Store flotte rom med ballkong. Nydelig utsikt over gamlebyen. Kort avstand til alle attraksjonene.
Atle
10/10 – Utmerket
Britt-Elin og Bergen
26. juni 2013
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig sentralt
Ett flott hotell med god frokost buffet. Fin utsikt fra restauranten. Eneste minus er for harde senger.
Britt-Elin
8/10 – Bra
gladys og sintra
28. mars 2013
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
clean, good location, family room not connected
room is very clean, it's closed to the bustop, the restaurants and stores, about 2 min walk, very nice place, but remember to take a taxi from the train station, otherwise you'll have to walk for about 25 min to the hotel. But we are 3 person, it says family room, but it's actually to rooms that are not conneted, just two normal dobble rooms.
gladys
8/10 – Bra
Verifisert reisende
17. okt. 2010
Likte: Renhold og personale og service
Verifisert reisende
8/10 – Bra
Ragnar og Oslo
5. okt. 2010
Likte: Renhold, personale og service og romkomfort
Hotel Tivoli i Sintra - midt i Centro Historico
Hotellet ligger i det historiske senter av Sintra - rett ved Palacio de Sintra som er tidligere tiders kongers sommerresidens. Det svært mange turister der på dagen da det arrangeres bussturer dit fra flere steder i det sørlige Portugal. Det er bedre om kvelden når de fleste dagsturistene har forlatt området. Flere gode restauranter, men relativt høye priser til å være såpass langt fra storbyer.
Selve hotellet er OK - med hyggelig betjening, men virker litt gammeldags og ikke helt nyoppusset. En gammel TV med svært dårlige bilder forsterket dette inntrykket, men vi var ikke kommet for å se på TV så det var greitt. Kan anbefales.
Ragnar
8/10 – Bra
J og Oslo
17. apr. 2009
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Trivelig og sentralt beliggende
Bra mat, god service, fine store rom med balkong og utsikt
J
10/10 – Utmerket
Cassidy
26. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is centrally located for exploring Sintra.
Pedro at reception was so helpful and friendly- thank you!
Cassidy
Bodde her 5 netter i mars 2024
Svar fra Fleitao - GuestRelations den 27. mars 2024
Dear Cassidy,Thank you for sharing your experience at Hotel NH Sintra. We were pleased that the service provided by the hotel staff met your expectations. At NH hotels, we emphasize the importance of the quality of service provided to our customers. We look forward to welcoming you again on your next stay in Sintra.We are at your disposal for any additional assistance you may need. Yours sincerely,Francisco Leitão – Guest Relations
6/10 – Grei
Wendy
23. mars 2024
Likte: Renhold
They need to update the hotel. The room was big and the breakfast was decent though they should have better coffee
We woke up in a sweat and had the thermostat to 17C… we learned that the vent only blows heat. So they gave us an old fan caked in dust… they gave us only 1 roll of toilet paper so we Asked for a second and it took over an hour to get and i had to Ashley again. Getting an extra towel also took a while. The front desk guy was rude as he told me Uber couldn’t come to the hotel and when I clarified where he responded rudely
Wendy
Svar fra JS - Guest Relation den 23. mars 2024
Dear, Wendy Thank you for choosing NH Hotel Sintra and for taking the time to write about your hotel experience. Our team is committed to promote and provide enjoyable and memorable stays, for this reason, your feedback is very important to identify areas that need our closest attention. We regret to realize that some aspects of your stay were not as you expected. We took good care of the notes that you have highlighted so we can improve and maximize the satisfaction of our guests. We trust we will have the opportunity to welcome you back on your next trip to Sintra.Best regards,Joao SilvaNh Sintra Centro
10/10 – Utmerket
William
Reiste med partner
20. mars 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed for one night to visit the major sites in Sintra (which were spectacular). The hotel is very conveniently located relative to the sites.
The gentleman on the front desk, Francisco was truly exceptional. He was very helpful and pleasant and made this visit one of our most memorable.
William
Bodde her 1 natt i mars 2024
Svar fra Francisco Leitão – Guest Relations den 21. mars 2024
Dear William,Thank you for providing valuable feedback on your stay at NH Hotel Sintra Center.We're delighted to hear that you enjoyed your stay with us and that everything from the facilities to the attentive service provided by our team, was impeccable, leaving you with fond memories of your stay.Your kind words will be shared with the Teams and especial with Francisco, and they will certainly feel proud and motivated to keep striving for excellence on a daily basis.The Team is already looking forward to welcoming you back next year!Best regards,
4/10 – Dårlig
Daniel
Reiste med familie
18. mars 2024
Likte: Personale og service og overnattingsstedets bygg og tilstand
Like the property but did not like that the ac was not working and believe staff new that and did not tell us or offer another room
Daniel
Bodde her 1 natt i mars 2024
Svar fra JS – Guest Relations den 19. mars 2024
Dear, Daniel Thank you for choosing NH Hotel Sintra and for taking the time to write about your hotel experience. Our team is committed to promote and provide enjoyable and memorable stays, for this reason, your feedback is very important to identify areas that need our closest attention. We regret to realize that some aspects of your stay were not as you expected. We took good care of the notes that you have highlighted so we can improve and maximize the satisfaction of our guests. We trust we will have the opportunity to welcome you back on your next trip to Sintra. Best regards, Joao Silva – Guest Relations
6/10 – Grei
Tahiry
Reiste med partner
5. mars 2024
Likte: Renhold og personale og service
Best part is the location as you are right in the historical city center. However, if you have a car, beware: the roads leading to the hotel and the parking are extremely- extremely- narrow!!! The staff is professional but it would be a good idea for them to provide more details to the guests on how to access the parking and how to get out of it. The room was big and clean, which was a plus, but the wardrobe and the bathroom felt old and dingy. A fresh coat of paint would have made a world of difference.
Tahiry
Bodde her 2 netter i mars 2024
Svar fra Francisco Leitão – Guest Relations den 6. mars 2024
Dear Tahiry,Thank you for choosing NH Hotel Sintra and for taking the time to write about your hotel experience. Our team is committed to promote and provide enjoyable and memorable stays, for this reason, your feedback is very important to identify areas that need our closest attention. We regret to realize that some aspects of your stay were not as you expected. We took good care of the notes that you have highlighted so we can improve and maximize the satisfaction of our guests. We trust we will have the opportunity to welcome you back on your next trip to Sintra. Best regards,
10/10 – Utmerket
RUTH
Reiste med partner
9. feb. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient in old town
RUTH
Bodde her 2 netter i februar 2024
Svar fra JP – Guest Relatios den 15. feb. 2024
Dear , Ruth It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, João Pondeje – Guest Relations
10/10 – Utmerket
Roger og Santa Clariota
Reiste med partner
22. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The customer service from the staff was exceptional!! Everyone we came in contact with from the front desk to housekeeping, Maintenance & the Restaurant staff was very welcoming and made us feel at home. My wife and I would definitely stay at this location the next time we are in town.
Roger
Bodde her 2 netter i januar 2024
Svar fra Francisco Leitão – Guest Relations den 23. jan. 2024
Dear Roger,It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely,
8/10 – Bra
Verifisert reisende
21. des. 2023
Likte: Renhold, personale og service og romkomfort
Older hotel and there a strong smell of sewer in the bathroom. Very nice room. Excellent front desk reception by Andre.
Verifisert reisende
Bodde her 2 netter i desember 2023
Svar fra Fleitão – Guest relations den 21. des. 2023
Good morning,We would like to thank you for choosing Hotel NH Sintra and taking the time to rate your stay. We are very sorry about the issue caused by the strong smell in the bathroom and we already solve the problem.We are happy to know that you enjoyed the front desk reception by Andre.Let us know next time so we can take action right away. Once again, we are very thankful for your review and we hope to welcome you again soon!Best regards
8/10 – Bra
Gareth
14. des. 2023
Likte: Renhold og personale og service
Gareth
Bodde her 1 natt i november 2023
Svar fra Fleitão . Guest Relations den 21. des. 2023
Dear Gareth,Thank you for sharing your experience at Hotel NH Sintra. We are pleased that you enjoyed our hotel, located on the slopes of the Serra de Sintra, a UNESCO World Heritage town. Your evaluation of the service is very important to us and is a fundamental help that will allow us to improve the quality of the service provided. We look forward to welcoming you again on your next stay in Sintra.We are at your disposal for any additional assistance you may need.Yours sincerely,
10/10 – Utmerket
Pauline
13. des. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Had a great stay
Great location. Friendly staff. I would stay here again.I
Pauline
Bodde her 1 natt i oktober 2023
Svar fra Fleitão .- Guest Relations den 21. des. 2023
Dear Pauline,Thank you for sharing your experience at Hotel NH Sintra. We were pleased that the service provided by the hotel staff met your expectations. At NH hotels, we emphasize the importance of the quality of service provided to our customers. We look forward to welcoming you again on your next stay in Sintra.We are at your disposal for any additional assistance you may need. Yours sincerely,
10/10 – Utmerket
ChiangLin
27. nov. 2023
ChiangLin
Bodde her 2 netter i november 2023
Svar fra FLeitão – Guest Relations den 21. des. 2023
Dear ChiangLin,It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely,
8/10 – Bra
Jeffrey
Reiste med familie
27. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel in the heart of Sintra! We got great customer service and it was a very positive experience. Our room had great views but was definitely a little dated and small but met all of our needs. You can’t beat the location and we somehow got parking out front, probably because it was low season. However, the drive there was a bit stressful so I wouldn’t necessarily recommend a car in Sintra if you can avoid it. All in all, a great place to stay when in Sintra!
Jeffrey
Bodde her 1 natt i november 2023
Svar fra JP – Guest Relatios den 29. nov. 2023
Dear , Jeffrey It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios
10/10 – Utmerket
Delcie
Reiste med partner
27. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful area perfect for the heart of Sintra love it
Delcie
Bodde her 2 netter i november 2023
Svar fra JP – Guest Relatios den 29. nov. 2023
Dear , DelcieIt’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios
10/10 – Utmerket
Canina
Reiste med partner
27. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The NH Sintra Centro is a lovely hotel with beautiful views out their balconies. Staff was friendly, professional and helpful. Only complaint would be that the bed was a little hard -could have used a new mattress.
Canina
Bodde her 2 netter i oktober 2023
Svar fra JP – Guest Relatios den 29. nov. 2023
Dear , Canina It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios
10/10 – Utmerket
PATRICIA
20. nov. 2023
PATRICIA
Bodde her 1 natt i november 2023
Svar fra JP – Guest Relatios den 23. nov. 2023
Dear , Mark It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios
10/10 – Utmerket
Mark og Twin Falls
12. nov. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Mark
Bodde her 1 natt i august 2023
Svar fra JP – Guest Relations den 13. nov. 2023
Dear , Mark It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios
10/10 – Utmerket
Lisa og Long Grove
30. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The perfect location, right across from the national palace. A bit of an older hotel but it was clean and spacious, and i had a small terrace and it was comfortable to stay. Breakfast was a buffet and most of the usual European breakfast you often see but also different health bits like spirulina! I haven’t seen that before on a hotel spread! I’d definitely stay again.
Lisa
Bodde her 2 netter i oktober 2023
Svar fra Fleitão - Guest Relations den 31. okt. 2023
Dear LisaThank you for your preference for the Hotel NH Sintra Center and for the wonderful score.We look forward for the opportunity to welcome you back in the future.Kind Regards,Fleitão - Guest Relations
10/10 – Utmerket
alejandra
Reiste med familie
29. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mejor Hotel en Sintra
Muy bien amables en recepción a un minuto del centro caminante, buen desayuno.
alejandra
Bodde her 1 natt i oktober 2023
Svar fra Fleitao – Guest Relations den 30. okt. 2023
Buenos días,¡Muchísimas gracias por su excelente valoración! No sabe lo que significa para nosotros cuando leemos comentarios como el suyo.Un saludo.
10/10 – Utmerket
yaping
Reiste med en gruppe
27. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
yaping
Bodde her 1 natt i oktober 2023
Svar fra JP – Guest Relations den 29. okt. 2023
Dear , Yaping It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios
10/10 – Utmerket
Cristina
Reiste med familie
27. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay here so much. The reaction staff were amazing and so kind and helpful. We had a beautiful view of the castles that was even more amazing at night. Highly recommend anyone to stay here.
Cristina
Bodde her 2 netter i oktober 2023
Svar fra JP – Guest Relations den 28. okt. 2023
Dear , Cristina It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios
8/10 – Bra
Cezary og St. Clair
27. okt. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cezary
Bodde her 2 netter i oktober 2023
Svar fra JP – Guest Relations den 28. okt. 2023
Dear , Cezary It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios
10/10 – Utmerket
Thomas
Reiste med partner
21. okt. 2023
Likte: Personale og service og overnattingsstedets bygg og tilstand
This hotel is in a fantastic location. Right from the front door you can easily walk to many shopping and dining location. The rooms are clean and staff very friendly. If you are driving, it is a little tricky to get to the hotel. Parking available is reserved street parking right on front of the hotel. It may be cheaper to find Street parking near by.
Thomas
Bodde her 1 natt i oktober 2023
Svar fra Fleitão . Guest Relations den 23. okt. 2023
Dear (geral)Thank you for sharing your experience at Hotel NH Sintra. We are pleased that you enjoyed our hotel, located on the slopes of the Serra de Sintra, a UNESCO World Heritage town. Your evaluation of the service is very important to us and is a fundamental help that will allow us to improve the quality of the service provided. We look forward to welcoming you again on your next stay in Sintra.We are at your disposal for any additional assistance you may need.Yours sincerely,
10/10 – Utmerket
Arkadiy
Reiste med familie, Reiste med en gruppe
20. okt. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and nice hotel overall
Arkadiy
Bodde her 1 natt i oktober 2023
Svar fra Fleitão – Guest relations den 20. okt. 2023
Dear Arkadiy,We would like to thank you for choosing Hotel NH Sintra and taking the time to rate your stay. We are more than happy to read that you had a great stay enjoying our location, breakfast, and staff. Let us know next time so we can take action right away. Once again, we are very thankful for your review and we hope to welcome you again soon!Best regards
10/10 – Utmerket
Angella
17. okt. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Angella
Bodde her 3 netter i oktober 2023
Svar fra FL – Guest Relations den 20. okt. 2023
Dear Angella,Thank you for choosing hotel NH Sintra, for your stay in Sintra. We are glad to hear that you have enjoyed our rooms and the location. We also have taken note of your comment and will review the opportunity for improvement.Kind regards,
8/10 – Bra
Verifisert reisende
Reiste med familie
17. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel, the garage is a challenge.
Travelers should know that:
The roads are steep and narrow to the garage.
The front desk has to buzz guests into a garage which is
difficult to find and off of a narrow road.
The hotel staff is amazing and the decor and views are great.
Verifisert reisende
Bodde her 2 netter i oktober 2023
Svar fra FLeitao – Guest Relatios den 20. okt. 2023
Dear !It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely,
10/10 – Utmerket
olga
8. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable hotel near everything. Would stay agai
Good choice in Sintra. We had a room with a balcony with the valley view
olga
Bodde her 3 netter i oktober 2023
Svar fra Fleitão - GuestRelations den 10. okt. 2023
Dear Olga,Thank you very much for sharing your experience at the Hotel NH Sintra during your recent stay in Sintra. We are very pleased with your feedback as we managed to exceed your expectations. We work daily to provide high standards of service; your feedback confirms that we continue to be a benchmark in hospitality in Sintra. Your kind words will be shared with great satisfaction among the entire team.In anticipation of welcoming you back to the Hotel NH Sintra, we offer you our best regards.
10/10 – Utmerket
Kathleen
Reiste med familie, Reiste med en gruppe
6. okt. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Your property is very nice. However, you should warn visitors to Sintra arriving by train not to call an Uber driver. Our driver was not permitted to drive us to your hotel! Three of us had to walk up a long hill with our bags. Didn’t think I was going to make it…..
Kathleen
Bodde her 2 netter i september 2023
Svar fra JP – Guest Relatios den 7. okt. 2023
Dear , Katheleen It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios
6/10 – Grei
William
Reiste med partner
6. okt. 2023
Likte ikke: Personale og service
It’s in a fantastic location. There is some work which needs to be done to the property, which lets it down a little. The first room we stayed in had some plumbing issues which caused the wall itself to leak when the shower was running. We moved rooms and the hotel staff were very apologetic and incredibly nice about it. The next room we were in had clearly had recent work taken out on it, which hadn’t been painted over or finished properly, though there were no leaking walls and everything was perfectly fine.
Aside from that, everything was very clean and the hotel staff were very friendly.
The bar is nice and there is a great balcony, avoid the restaurant though. The food is truly awful and the service is worse. A shame, as the space is perfectly nice and the view is great, it’s a real wasted opportunity. A very nice spot for quiet afternoon drinks though and there are plenty of good dining options within a five minute walk.
William
Bodde her 3 netter i oktober 2023
Svar fra Fleitão - Guest Relations den 9. okt. 2023
Dear William,Thank you for choosing NH Hotel Sintra and for taking the time to write about your hotel experience. Our team is committed to promote and provide enjoyable and memorable stays, for this reason, your feedback is very important to identify areas that need our closest attention. We regret to realize that some aspects of your stay were not as you expected. We took good care of the notes that you have highlighted so we can improve and maximize the satisfaction of our guests. We trust we will have the opportunity to welcome you back on your next trip to Sintra. Best regards, Dear (Geral/menos)Thank you for choosing NH Hotel Sintra and for taking the time to write about your hotel experience. Our team is committed to promote and provide enjoyable and memorable stays, for this reason, your feedback is very important to identify areas that need our closest attention. We regret to realize that some aspects of your stay were not as you expected. We took good care of the notes that you have highlighted so we can improve and maximize the satisfaction of our guests. We trust we will have the opportunity to welcome you back on your next trip to Sintra. Best regards,
6/10 – Grei
lourdes og hialeah
Reiste med partner
6. okt. 2023
Likte: Fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The room smelled like mildew. The drinking glasses smelled like they werent washed. Front desk attendant didnt want to be bothered with questions.
lourdes
Bodde her 1 natt i oktober 2023
Svar fra FLeitao – Guest Relations den 9. okt. 2023
When reading all the inconveniences shared, We have to apologize for the inconsistencies faced. In fact, we are carrying out changes taking place and services to improve the experience of our customers, anticipating regrettable inconveniences, since those mentioned above are not repeated. It is unfortunate for us to acknowledge these disappointing experiences. Aware of any explanation now cannot erase your bad experience, We can guarantee our sincere commitment to try to meet our customers' expectations in the future. We are at your disposal for any additional assistance you may need.Yours sincerely,
8/10 – Bra
Chiara
Reiste med familie
6. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Chiara
Bodde her 1 natt i september 2023
Svar fra JP - Guest Relations den 7. okt. 2023
Dear , ChiaraIt’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, JP – Guest Relatios