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Anmeldelser av Okatie Hilton Head Hotel

2.5 out of 5
Okatie Hilton Head Hotel
105 Okatie Center Blvd, Bluffton, SC

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 387 av totalt 1012 anmeldelser." "
Rangering på 8 − Bra. 267 av totalt 1012 anmeldelser." "
Rangering på 6 − Grei. 154 av totalt 1012 anmeldelser." "
Rangering på 4 − Dårlig. 116 av totalt 1012 anmeldelser." "
Rangering på 2 − Forferdelig. 88 av totalt 1012 anmeldelser." "

7,8/10

Renhold

8,6/10

Personale og service

7,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Cheryl

Likte: Fasiliteter
2 of our 3 rooms were fine. Although it was very noisy and the hallways were cluttered with pizza boxes and other garbage. But the hotel manager was helpful in trying to make things right.
Bodde her 1 natt i mars 2024
Svar fra All Smiles 2024 den 28. mars 2024
Thank you for your feedback.

2/10 – Forferdelig

Magda

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Very dirty and needs a makeover/upgrade room looked like a cheap motel room, hallways were full of garbage bags in front of rooms from the guest putting them their n maintenance not picking them up in a timely fashion after the maids leave for the day. Hallways smelled like a combination of different restaurants all at once, the place looks like is following apart except for the dining area it was ok.
Bodde her 1 natt i mars 2024
Svar fra All Smiles 2024 den 28. mars 2024
Thank you for your feedback.

2/10 – Forferdelig

Sarah

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Stayed only 1 night out of 3. Place was Very dirty and unsafe. The door jam was broke so we could not use our key to get back in. DO NOT recommend to anyone.
Bodde her 3 netter i mars 2024
Svar fra All Smiles 2024 den 28. mars 2024
We are sorry to hear that your stay was unpleasant we actively addressing your concerns.

10/10 – Utmerket

Verna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mars 2024
Svar fra All Smiles 2024 den 24. mars 2024
Verna,Thank you for the 5 out of 5 rating! We appreciate your business!

6/10 – Grei

Ronald

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Needs updated toilet was rocking. No hangars to hang cloths. Room smelled musty or someone smoking drugs?
Bodde her 1 natt i mars 2024
Svar fra All Smiles 2024 den 16. mars 2024
Ronald,Thanks, you for your feedback.

2/10 – Forferdelig

Gary

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
Hotel is short staffed and actually had a sign in the hallway indicating that there would be minimal or no housekeeping because of this. Additionally, the hotel is being used as a permanent residence for foreign staff for other hotels on Hilton Head Island. Expedia should not be accepting bookings for this hotel. We only used it for it's proximity to Sun City and were unaware of the conditions here. There are other hotels nearby. The permanent residents are cooking in their rooms and smoking pot on premises. The smells were horrible and the room was dirty. Enough said!
Bodde her 3 netter i mars 2024
Svar fra All Smiles 2024 den 12. mars 2024
Gary,We are sad to hear you had an unpleasant experience your concerns will be addressed with the team.

6/10 – Grei

Lawrence

Likte: Personale og service
Bodde her 3 netter i mars 2024
Svar fra All Smiles 2024 den 11. mars 2024
Thank you for your feedback.

8/10 – Bra

Josh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra All Smiles 2024 den 6. mars 2024
Josh,Thank you for choosing to stay with us!

10/10 – Utmerket

Oscar

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra All Smiles 2024 den 6. mars 2024
Oscar,We are happy to hear that you enjoyed your stay! Thank you for the 5 out of 5 rating!

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 2 netter i mars 2024
Svar fra All Smiles 2024 den 5. mars 2024
William,Thank you for the 5 out of 5 rating!

2/10 – Forferdelig

Lucien

Bodde her 1 natt i februar 2024
Svar fra All Smiles 2024 den 24. mars 2024
Lucien,We are sorry to hear you did not enjoy your stay with us. Thank you for your feedback.

8/10 – Bra

Janice

Bodde her 1 natt i februar 2024
Svar fra All Smiles 2024 den 24. mars 2024
Thank you for your feedback!

10/10 – Utmerket

Tajisziba

Bodde her 1 natt i februar 2024
Svar fra All Smiles 2024 den 24. mars 2024
Thank you for staying with us!

6/10 – Grei

Margaux

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Area is good. Room was decent. Bathroom was in rough shape and really run down.
Bodde her 1 natt i februar 2024
Svar fra All Smiles 2024 den 27. feb. 2024
Margaux,Thank you for your feedback. Your concerns are being addressed and resolved with the team.

10/10 – Utmerket

Winifer og Bronx

Likte: Renhold og personale og service
Good
Bodde her 2 netter i januar 2024
Svar fra All Smiles 2024 den 26. feb. 2024
Winifer,Thank you for the 5 out of 5 rating! We are excited to hear you enjoyed your stay with us!

8/10 – Bra

jason

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Spent the night for work. Safe and clean. Easy in and out. The room can use a lot of updating in my opinion. The mustard yellow walls need lighter brighter welcoming colors. The tile in the bathrooms needs to be changed out and they could use new TVs in the rooms. I recently stayed in the same area in a different hotel for work and for $15 more had all of the above.
Bodde her 1 natt i februar 2024
Svar fra All Smiles 2024 den 21. feb. 2024
Jason,Thank you for your feedback! Thank you for staying with us!

10/10 – Utmerket

judy

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you amazing
Bodde her 2 netter i februar 2024
Svar fra All Smiles 2024 den 12. feb. 2024
Judy,Thank you for staying with us!

6/10 – Grei

Mark

Reiste med partner
Likte: Personale og service
Bodde her 3 netter i januar 2024
Svar fra All Smiles 2024 den 25. jan. 2024
Thank you staying with us!

10/10 – Utmerket

Jessie

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always a good stay at Okatie!
Bodde her 1 natt i januar 2024
Svar fra All Smiles 2024 den 17. jan. 2024
Thank you for staying with us!

8/10 – Bra

Shakerra

Forretningsreisende
Likte: Renhold og personale og service
Back door needs to be fix for convenience of customer..
Bodde her 1 natt i januar 2024
Svar fra All Smiles 2024 den 17. jan. 2024
Thank you for your feedback!

10/10 – Utmerket

ann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good quality & location for the price.
Bodde her 2 netter i desember 2023
Svar fra All Smiles 2024 den 5. feb. 2024
Ann,Thank you for staying with us!

10/10 – Utmerket

Steven

Bodde her 1 natt i desember 2023
Svar fra All Smiles 2024 den 3. jan. 2024
Thank you for the 5 out of 5 rating! We appreciate your business!

10/10 – Utmerket

Anne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly staff
Friendly staff, Clean room and comfortable bed.
Bodde her 1 natt i desember 2023
Svar fra All Smiles 2024 den 3. jan. 2024
Thank you for your feedback!

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quick 2 night stop and close to everything!
Bodde her 2 netter i desember 2023
Svar fra All Smiles 2024 den 3. jan. 2024
We are happy to hear you enjoyed your stay with us!

8/10 – Bra

Rob

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice stay. Could use updating for sure. Friendly and helpful staff.
Bodde her 3 netter i desember 2023
Svar fra All Smiles 2023 den 17. des. 2023
Rob,Thank you for staying with us. Happy Holidays.

4/10 – Dårlig

Oleg

Forretningsreisende, Reiste med familie
Tv channels limited to 10, cockroaches in room, need to wait till hot water start run out of faucet, will never stop again here
Svar fra All Smiles 2024 den 5. feb. 2024
Oleg,Thank you for your feedback, we have addressed your concerns with the team..

10/10 – Utmerket

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, very central to the area. Quiet, clean, and the staff were very friendly. Would definitely stay there again.
Bodde her 3 netter i desember 2023
Svar fra All Smiles 2023 den 12. des. 2023
Thank you for the 5 out of 5 rating we are happy to hear you enjoyed you stay with us!

2/10 – Forferdelig

Gary

Likte ikke: Personale og service og romkomfort
Bodde her 1 natt i desember 2023
Svar fra All Smiles 2023 den 11. des. 2023
Gary,Thank you for your feedback, please reach out to let us know your concerns.

10/10 – Utmerket

Amy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best stay
Bodde her 1 natt i desember 2023
Svar fra Smiles 2023 den 9. des. 2023
Amy,Thank you for choosing to stay with us!

2/10 – Forferdelig

Jalisa

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Roaches in the rm
There were roaches in the rm
Bodde her 2 netter i november 2023
Svar fra Smiles 2023 den 9. des. 2023
Hi Jalisa I'm sorry to hear that you're staying with us so not a pleasant one we are taking the necessary steps to correct the issues you had with your room.

8/10 – Bra

Linda

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room had a distinct urine odor from the moment we arrived till we left. My mistake was not asking to be moved. We were there for a few days and had booked our stay to say that, but they only had 1 set each of (very small) towels for the 2 of us. We had stayed there previously and were happy to see outdoor lighting had been installed, because the area had been very dark before. But the key entry exit door at the end by our room was not latching closed consistently, so I was not comfortable. The staff were very pleasant and the breakfast was great. But overall the facility looked runned down.
Bodde her 4 netter i november 2023
Svar fra Smiles 2023 den 9. des. 2023
Linda thank you for your feedback.

10/10 – Utmerket

Gegory

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Svar fra Smiles2023 den 16. nov. 2023
Gegory,Thank you for staying with us.

10/10 – Utmerket

Joe

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything I need when I travel. Front desk staff was very helpful and efficient.
Bodde her 3 netter i november 2023
Svar fra Smiles 2023 den 9. des. 2023
Hi Joe thank you for staying with us we're having to hear that you enjoyed your stay.

10/10 – Utmerket

Nilvio og Ny

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was very good, the receptionist who checked me in and out is phenomenal, very friendly, an impeccable smile, I just want you to observe the guests who play loud music in the mornings, I understand that they are in their rooms but they are not They disturb other guests, otherwise I recommend the hotel.
Bodde her 4 netter i november 2023
Svar fra All Smiles 2023 den 10. nov. 2023
Nilvio,Thank you for choosing to stay with us! We appreciate your feedback.

10/10 – Utmerket

Tracey

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Couples getaway
This hotel is a nice hotel for the value, well located and a good hot breakfast provided. This is our second stay and will return again.
Bodde her 2 netter i november 2023
Svar fra All Smiles 2023 den 9. nov. 2023
Tracey, Thank you for staying with us! We are excited to hear that you enjoyed your stay!

2/10 – Forferdelig

Angela og Hilliard

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had to wait extra time for cleaning to complete, just so we could get into the rooms to find the sheets stained, and many of the flat surfaces with a weird black spots on them. 30 min later we figured out why… roaches. So we took off. The refund was issued quickly at least, and there didn’t seem much surprise in the complaint. I would avoid at all cost.
Bodde her 1 natt i november 2023
Svar fra All Smiles 2023 den 9. nov. 2023
Angela,I am sorry to hear your experience with us was unpleasant. We will address your concerns with the team.

10/10 – Utmerket

judy

Reiste med familie
Thank you ,Love the Breakfast
Bodde her 1 natt i oktober 2023
Svar fra All Smiles 2023 den 9. nov. 2023
Judy,Thank you for staying with us !

6/10 – Grei

JAIME

Forretningsreisende, Reiste med familie
Likte: Personale og service
Room was okay but smell moldy and humid. Inside lobby was clean and well maintained.
Bodde her 1 natt i oktober 2023
Svar fra All Smiles 2023 den 27. okt. 2023
Thank you for your feedback.

2/10 – Forferdelig

Thomas

Forretningsreisende
Likte ikke: Personale og service
Bodde her 1 natt i oktober 2023
Svar fra All Smiles 2023 den 27. okt. 2023
Thank you for staying with us. We would like to hear from you.

8/10 – Bra

Adrienne

Bodde her 2 netter i oktober 2023
Svar fra All Smiles 2023 den 27. okt. 2023
Thank you for staying with us.

4/10 – Dårlig

Kenneth

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
They try with the place but dated and room was noisy and old. I think there was long term leases for rooms because there were people up all night long in and out Slamming doors and stomping around… no sleep here
Bodde her 1 natt i oktober 2023
Svar fra All Smiles 2023 den 4. okt. 2023
Kenneth,Thank you for your feedback. We will address your concerns with our team.

2/10 – Forferdelig

RuthMichelle

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The is front desk clerk as quite pleasant, behind that the hotel was dirty and felt an all over unclean
Bodde her 1 natt i september 2023
Svar fra All Smiles 2023 den 4. okt. 2023
RuthMichelle,Thank you for your feedback. We are sorry to hear your experience was unpleasant, we will definitely address your concerns with the appropriate department.

10/10 – Utmerket

Laura

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect pit stop
Nice and clean. Hot breakfast. Friendly staff
Bodde her 1 natt i september 2023
Svar fra Smiles den 27. sep. 2023
Thank you for your feedback.

8/10 – Bra

Betty Jean

Bodde her 4 netter i september 2023
Svar fra All Smiles 2023 den 27. okt. 2023
Thank you for choosing to stay with us.

6/10 – Grei

Lora og Richmond Hill

Reiste med partner
Likte ikke: Fasiliteter
Hotel was a bit run down and carpet smelled very bad. First night there the elevator smelled like urine.
Bodde her 3 netter i september 2023
Svar fra All Smiles 2023 den 27. sep. 2023
Thank you for your feedback.

6/10 – Grei

sammy

Reiste med partner
Good staff. Breakfast good. Room had musty smell.
Bodde her 1 natt i september 2023
Svar fra Smiles den 27. sep. 2023
Thank you for your feedback.

4/10 – Dårlig

Frank

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Avoid at all costs. Only good thing was the breakfast. Other issues common to cheap motel.
Bodde her 2 netter i september 2023
Svar fra Smiles den 27. sep. 2023
Frank we are sorry, to hear you did not enjoy your stay with us. We will address your concerns with our team. Thank you for your feedback.

8/10 – Bra

Kevin

Reiste med familie
Likte: Personale og service og romkomfort
Decent for the price
Staff was great .. room comfortable.. bed was wonderful .. breakfast was so/so .. had waffle, meat and drink so it was fine. Mold and mildew is present and foyer light about to fall .. otherwise, decent place for the price
Bodde her 1 natt i september 2023
Svar fra All Smiles 2023 den 27. okt. 2023
Thank you for your feedback.

4/10 – Dårlig

Gregorio

Bodde her 3 netter i august 2023
Svar fra All Smiles 2023 den 5. sep. 2023
Thank you for your feedback.

6/10 – Grei

Leslie

Likte: Personale og service
Bodde her 1 natt i august 2023
Svar fra All Smiles 2023 den 5. sep. 2023
Thank you for taking our survey your feedback is appreciated.