Dear Thomas, thank you for your valuable feedback. Im very sorry to hear about your experience, especially about the poor cleaning. Cleanliness and hygiene according to our standards is very important to us and I want to apologize for all the inconvenience. I hope you were in contact with our reception regarding the room. We always either change the room or clean the room as the first thing, if changing the room is not possible. Wishing you a lovely autumn, Kind regards,

Dear Guest, Thank you for your 5 star review of Scandic Park Helsinki! We are delighted that you enjoyed your stay with us.Your feedback is very much appreciated and we look forward to welcoming you back on your next trip back to Helsinki!Kind regards,Melanie - Reception Shift Manager

Dear Steinar,Thank you for your 5 star review of Scandic Park Helsinki! We are delighted that you enjoyed your stay with us.Your feedback is very much appreciated and we look forward to welcoming you back on your next trip back to Helsinki!Kind regards,Melanie - Reception Shift Manager

Dear Yan,Thanks for your recent stay and detailed review! While we are glad you enjoyed our location and breakfast, we are disappointed that the sauna area didn't fully meet your expectations. The coffee/tea set is unfortunately not part of our standard room amenities. Those can be found in our Superior rooms. We are sorry for the inconvenience caused.We will keep your comments in mind as we are constantly looking for ways to improve our guests satisfaction. If your travel brings you back to the Helsinki, we hope you will consider staying with us again.Kind regards,Melanie - Reception Shift Manager

Dear Robin,Thank you so much for your five star review. We are delighted that you have enjoyed your stay with us and we hope to welcome you back soon!Kind regards,Melanie - Reception Shift Manager

Hej Trude,Tack snälla för ditt omdöme. Härligt att höra att du hade en fin vistelse hos oss. Hoppas att vi ses snart igen!Med vänliga hälsningar,Anni / Reception

Hello Jack,Thank you for your review. We sincerely apologize that our breakfast did not meet your expectations. The guest satisfaction is extremely important to us and we use our guest reviews and feedback to make the necessary improvements to enhance the overall guest experience.We hope you will give us another chance to give you the better experience you deserve.Kind regards,Samuli, Hotel Manager

Kiitos paljon positiivisesta arviostasi. On ilahduttavaa kuulla, että viihdyit hyvin hotellissamme. Lämpimästi tervetuloa uudestaan Scandic Parkiin ja mukavaa kesän jatkoa!

Dear Unni, Thanks for the positive review! We are happy to know that you enjoyed your stay with us. We wish you a warm welcome back at Scandic Park Helsinki! Kind regards, Melanie Reception Shift Manager

Hej Catherine, Tack för den underbara recensionen. Mitt team och jag uppskattar verkligen dina kommentarer och vi ser fram emot att välkomna dig tillbaka.

Hello Tor-Olav, Thank you for your rating and welcome back soonest ! Kind regards, Samuli, Hotel Manager

Hello Mikael, Thank you very much for your rating. We are so glad to hear you enjoyed your time with us and we look forward to your next visit! Best regards, Samuli, Hotel Manager

Hello, Thanks for the kind review! We are happy to know that we were able to meet your expectations and you had a comfortable stay with us. We look forward to having you stay with us again in the future. Kind regards, Samuli, Hotel Manager

Dear Frode, Thank you for your review and welcome back to Scandic Park Helsinki! Best regards,

Dear Guest, Thank you so much for your 5 star review and nice feedback. We are glad to hear that you enjoyed your stay with us. Welcome back to Scandic Park Helsinki! Best regards,

Dear Guest, Thank you for your review and feedback. While we are glad that you enjoyed our breakfast we are disappointed that our cleanliness and customer service did not meet your expectations. You are a valued customer and your feedback will be used by our management Team to strategize on areas we can improve. We hope you will give us another chance to give you the better experience you deserve. Best regards,

Dear Jo, Thank you so much for your 5 star review and feedback, it was a pleasure to read. My sincerely apologies that the answer took this long. I'm glad that you enjoyed your stay with us and especially our location was suitable for you. Welcome back to Scandic Park Helsinki, hopefully we will see you soon! Best regards, Sanna Scandic Park Helsinki

Hello, Thank you so much for your five star rating. We are happy to know that we were able to meet your expectations and you had a comfortable stay with us. We look forward to having you stay with us again in the future. Best regards, Samuli, Hotel Manager

Dear Bodil, Thank you so much for your five star rating. We look forward to your next visit here! Best regards, Sanna Front Office Scandic Park Helsinki

Hello, Thank you for your review. Your rating is very much appreciated and we look forward to welcoming you back on your next trip back to Helsinki! Samuli, Hotel Manager

Hello Bente, Thank you very much for your review. The guest satisfaction is extremely important to us and we use our guest reviews and feedback to make the necessary improvements to enhance the overall guest experience. We thank you for sharing your thoughts with us. If your travel brings you back to the Helsinki, we hope you will consider staying with us again. Kind regards, Samuli, Hotel Manager

Hello Paola,Thank You for the positive feedback. :)

Hello Ryo,Thank You for the feedback and positive review. :)

Hi Sergejs,Many thanks for your review! We’re sad to hear that you weren’t totally satisfied with your stay. We would appreciate your feedback so that we can get even better at what we do. You’re welcome to contact us at parkhelsinki@scandichotels.com.Best Regards,Piia at Scandic Park Helsinki