Eksteriør

Anmeldelser av Holiday Inn Hartford Downtown Area, an IHG Hotel

3 out of 5
Holiday Inn Hartford Downtown Area, an IHG Hotel
100 East River Drive, East Hartford, CT

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 330 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 280 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 159 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 110 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 121 av totalt 1000 anmeldelser." "

7,4/10

Renhold

7,8/10

Personale og service

7,0/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Allan og Salisbury

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Carlos

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Guest services was extremely helpful at all times
Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Ricky

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Guest Services den 18. des. 2023
Thank you for your feedback and we apologize for any inconvenience you may have encountered during your stay.

10/10 – Utmerket

Michael

Great
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 18. des. 2023
Thank you for your feedback. We are glad you enjoyed your stay.

4/10 – Dårlig

Cynthia

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 19. des. 2023
Thank you for your feedback. We apologize for any inconvenience you encountered.

8/10 – Bra

Sascha

Likte: Personale og service og fasiliteter
Bodde her 2 netter i desember 2023
Svar fra Guest Services den 18. des. 2023
Thank you for your response, we are glad you enjoyed your stay.

10/10 – Utmerket

Holland

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 14 netter i november 2023
Svar fra Guest Services den 18. des. 2023
Thank you for your response, we are glad you enjoyed your stay.

6/10 – Grei

Robert og Binghamton

Bodde her 1 natt i desember 2023
Svar fra Guest Services den 18. des. 2023
Thank you for your response, we are glad you enjoyed your stay.

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Guest Services den 18. des. 2023
Thank you for your response, we are glad you enjoyed your stay.

2/10 – Forferdelig

alex

Bodde her 1 natt i desember 2023

8/10 – Bra

Alicia

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Cheryl og saint james

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was friendly, room clean.
Bodde her 1 natt i desember 2023
Svar fra Guest Services den 11. des. 2023
We appreciate your feedback and we are thrilled to hear that you enjoyed your stay.

10/10 – Utmerket

TITO

2/10 – Forferdelig

Ale

Bodde her 2 netter i november 2023
Svar fra Guest Services den 7. des. 2023
Thank you for your feedback and we apologize for any inconvenience you encountered during your stay.

4/10 – Dårlig

ben

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would not recommend
Had to take cold showers due to limited hot water . Not clean as expected and the bed was terrible
Bodde her 2 netter i desember 2023
Svar fra Guest Services den 5. des. 2023
Thank you for your response. We appreciate your feedback and will certainly look into your concerns. Thank you for choosing the Holiday Inn Hartford.

6/10 – Grei

Erika og Springfield

Reiste med partner
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Lo empleado excelente pero la piscina sucia y frío la habitación no están linda lo único lindo era la recepción y el desayuno el mismo todos los dias
Bodde her 2 netter i desember 2023
Svar fra Guest Services den 5. des. 2023
Thank you for your feedback. We appreciate your business.

10/10 – Utmerket

Rusheed og Hartford

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It good place to relax
Bodde her 1 natt i november 2023
Svar fra Guest Services den 5. des. 2023
We appreciate your feedback. Thank you for choosing the Holiday Inn Hartford.

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel es muy bueno. El personal bien amable. Todo los alrededores son seguros. La habitación con buena vista.
Bodde her 4 netter i november 2023
Svar fra Guest Services den 29. nov. 2023
Thank you for your feedback we greatly appreciate it.

6/10 – Grei

Alice

Reiste med familie
Likte: Fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
This rooms were dark , the common areas were tired & run-down. The shower curtain wasn’t long enough causing the bathroom floor to be flooded with each use.
Bodde her 3 netter i november 2023
Svar fra Guest Services den 27. nov. 2023
Thank you for your feedback. We appreciate your business.

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent front desk employee very nice and informative ,
Bodde her 1 natt i november 2023
Svar fra Guest Services den 24. nov. 2023
Thank you for your feedback. We appreciate you choosing the Holiday Inn.

6/10 – Grei

panupong

Bodde her 1 natt i november 2023
Svar fra Guest Services den 22. nov. 2023
Thank you for your feedback. We appreciate your business.

8/10 – Bra

JoAnn

Likte: Personale og service
Friendly staff and good access to 84
Bodde her 1 natt i november 2023
Svar fra Guest Services den 8. nov. 2023
Thank you for your feedback. We appreciate your business.

2/10 – Forferdelig

Peter

Bodde her 1 natt i november 2023
Svar fra Guest Services den 29. nov. 2023
Thank you for your feedback.

8/10 – Bra

Ale

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 6. nov. 2023
Thank you for your feedback, we are glad you enjoyed your stay.

2/10 – Forferdelig

Yvan

Reiste med partner
Likte ikke: Renhold, personale og service og fasiliteter
J’ai pré payé 2 déjeuners mais le restaurant était fermé et on n’a pas voulu me rembourser car j’ai payé Expedia Je compte donc sur vous pour me rembourser au plus tôt
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 2. nov. 2023
We appreciate your feedback and we apologize for any inconvenience you may have occurred.

6/10 – Grei

Yokairy

Reiste med en gruppe
Likte: Renhold og personale og service
It was boring
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 30. okt. 2023
Thank you for your feedback. We appreciate your business.

10/10 – Utmerket

Melanie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 30. okt. 2023
Thank you for choosing the Holiday Inn Hartford Downtown Area. We are glad you enjoyed your stay and we appreciate your feedback.

4/10 – Dårlig

Perquida og Newburgh

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The halls smelled bad, tub was dirty and slow draining and the sheets were stained.
Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 30. okt. 2023
Thank you for your feedback. We will pass along your comments to the appropriate department.

4/10 – Dårlig

Suemika

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was not clean. Curtains had holes in them and the wallpaper was coming off the walls. Furniture was broken.
Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 30. okt. 2023
We appreciate you feed back and your comments have been passed along to the appropriate department.

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean. Close to Hartford. Convenient to highways.
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 30. okt. 2023
Thank you for your feedback.

8/10 – Bra

Gerry

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient and affordable
Reasonable price for a Saturday night. Clean, quiet and comfortable. Walkable distance to Science museum, convention center and downtown. Easy access to interstate with many restaurants within 10-15 minute drive.
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 30. okt. 2023
Thank you for your feedback. We are glad you enjoyed your stay.

2/10 – Forferdelig

Robert

Likte ikke: Personale og service
Check in was horrible. 30 minutes of incompetence. Also no EV charger in site as advertised
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 30. okt. 2023
Thank you for your feedback. We have passed your comments along to the appropriate department.

4/10 – Dårlig

Charles og Willis

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was dirty upon checking in. The front staff did nothing about it. Not helpful.
Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 27. okt. 2023
We apologize for any inconvenience you encountered during your stay. I have reported your concerns to our housekeeping department.

10/10 – Utmerket

Nestor

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great time
Good experience, front desk staff very friendly and helpful.
Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 26. okt. 2023
We thank you for your feedback and appreciate your business and hope to see you again soon.

6/10 – Grei

Kirk

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We was near the air conditioning unit which was very loud. The chicken that I ordered was raw
Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 26. okt. 2023
We appreciate your feedback.

10/10 – Utmerket

Andrew

Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 13. nov. 2023
Thank you for your feedback. We appreciate your business.

6/10 – Grei

Venus

Reiste med familie
Likte ikke: Renhold, personale og service og romkomfort
Unexpected
We left early in the morning and when we came back we realized that nobody had changed our towels out. When we called the front desk they were rude and we had to go to the front desk to get our towels. I didn’t realize that you don’t get service anymore.
Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 24. okt. 2023
Thank you for your feedback and we apologize for any inconvenience.

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I did not stay there. I booked for 2 rooms and checked in late. As soon as I walked in the room, there were 2 visible roach like bugs. One on the pillow and one on the curtain. I had to find another hotel pretty late into the night.
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 24. okt. 2023
We appreciate your feedback and apologize for any inconvenience you encountered.

4/10 – Dårlig

darilyn

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 24. okt. 2023
We thank you for your feedback.

6/10 – Grei

Cathy

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bathroom was old and floor was horrible stained. The wallpaper in the halls was peeling and wrinkled. Needs a complete remodel.
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 18. okt. 2023
We thank you for your feedback. We are in the process of finalizing a full renovation to begin in late Q1 of 2024. We hope to see you again.

6/10 – Grei

Peg og Philadelphia

Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 6. nov. 2023
Thank you for your feedback.

6/10 – Grei

Eric

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 18. okt. 2023
We appreciate your feedback and we hope to see you again soon.

4/10 – Dårlig

enrique

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The highlight of the stay was the friendly front desk staff. The low light was the condition of the room: Strange stains on the curtains. Ripped sofa. Broken toilet holder. Holes on the wall, where towel rack was repaired. The alarm clock didn't work. No USB port to charge our phones. I took photos of all this, if you're interested.
Bodde her 2 netter i oktober 2023
Svar fra Guest Services den 27. okt. 2023
Thank you for your response. We are currently in the process of finalizing plans for a full renovation to begin later in the 1st quarter of 2024. We apologize for any inconvenience.

6/10 – Grei

Dennis

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
The toilet ran….the floor in bathroom was stained…toilet paper holder was coming off wall. The food was blah and the drink (gin and tonic) was very weak. I swam 600 yards a day. The the pool was very clean and the coldest I have ever been in
Bodde her 4 netter i oktober 2023
Svar fra Guest Services den 11. okt. 2023
Thank you for your feedback it is greatly appreciated. We apologize for any inconvenience you encountered. We have passed this information along to our staff.

4/10 – Dårlig

Kristian

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
You can do better
An old hotel that’s not worth its price. The rooms are probably not touched since the 90(?)’s. The bathroom was barely holding together. The pool was plain disgusting and rust everywhere in the gym. It’s seems like this location has not received any love in a very long time.
Bodde her 1 natt i oktober 2023
Svar fra Guest Services den 9. okt. 2023
We appreciate your feedback and we apologize for any inconvenience. We are in the process of finalizing a renovation plan to begin in late March of next year.

6/10 – Grei

Genece

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i september 2023
Svar fra Guest Services den 9. okt. 2023
We appreciate your feedback. Thank you for choosing the Holiday Inn Hartford Downtown Area.

2/10 – Forferdelig

hai og Malden

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
So bad experience.
Bodde her 1 natt i september 2023
Svar fra Guest Services den 2. okt. 2023
Thank you for your feedback. We are sorry that you did not enjoy your stay.

2/10 – Forferdelig

Nidia

Reiste med partner
They had guys running around the hallway, slamming doors and smoking weed, complaint to the front desk twice at 10pm and 10:37, till the fire alarm went off, fire dept came in till around 2:00am!
Bodde her 3 netter i september 2023
Svar fra Guest Services den 2. okt. 2023
Thank you for your feedback and we are sorry you did not enjoy your stay.

2/10 – Forferdelig

Deb

Bodde her 1 natt i september 2023
Svar fra Guest Services den 18. okt. 2023
We appreciate your feedback and apologize for any inconvenience you may have encountered.

8/10 – Bra

Thai

Bodde her 3 netter i september 2023
Svar fra Guest Services den 16. okt. 2023
We appreciate your feedback. Thank you for choosing the Holiday Inn Hartford Downtown Area.