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Anmeldelser av Hampton Inn Fort Myers-Airport & I-75

3.5 out of 5
Hampton Inn Fort Myers-Airport & I-75
9241 Marketplace Rd, Fort Myers, FL

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 593 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 307 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 69 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 1000 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice visit! Would visit again

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
OK
Greit "flyplasshotell".

10/10 – Utmerket

Dominic

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Will stay there again. Excellent.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Lyndita og Lehigh Acres

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a spotless room, in a convenient location, with many food options available. I especially like that their breakfast time was until 10 am.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Kelly og Jupiter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Marlene

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff we had interactions with were wonderful, friendly, attentive. The room and bed were comfortable. We will stay here again.
Bodde her 1 natt i april 2024
Svar fra Nancy Front Desk Hampton Inn den 3. apr. 2024
Thank you for the kind words we appreciate it. We always want our guests to be completely satisfied. We hope you stay with us as we are preparing for a full renovation starting in May. We can't wait. Great Day !!

10/10 – Utmerket

Doug

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Nancy Front Desk Hampton Inn den 3. apr. 2024
Thank you for your positive feedback. We are happy to hear you enjoyed you stay with us. Have a great day!

8/10 – Bra

Mabel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Nancy Front Desk Hampton Inn den 3. apr. 2024
Thank you for choosing us, we hope to see you again!Have a great day!

4/10 – Dårlig

Natalie

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
leak in tub and had to have maintenance come turn it on leak in wall that made noise all night was worth $75 a night at most
Bodde her 1 natt i mars 2024
Svar fra Front Desk Customer Service den 26. mars 2024
Hello Natalie, thank you for taking your time writing to us. Here at the Hampton Inn, we strive to provide the best experience possible. I'm sorry that we didn't meet your expectations that you were looking for. I will let my maintenance team know the situation about the noises and the leaking of the tub. We are having are renovation done this year starting in May. We do hope to see you again for a better experience. As all I hope you have blessed day.

8/10 – Bra

Edward

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our toilet was running off and on all night. Otherwise it was a fine room. I had asked for a handicap room but none was available. They did ask if the 1st floor would be better but there was an elevator so it was ok on the 2nd floor
Bodde her 1 natt i mars 2024
Svar fra Beth den 22. mars 2024
Hello Edward, Thank you for your review and my apologies for the issue on the toilet issue and falling short of your expectations. Hopefully you will come and visit us again after our renovation is complete in November of this year. Have a great day.

8/10 – Bra

Cynthia og Lima

Bodde her 2 netter i mars 2024

6/10 – Grei

Stephen

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Property is located close to the airport, restaurants and convenience stores. The bathroom had a number of hairs on the floor and in the sink. The sink overflow has visible mold growing. Bed and pillows are a little tired and could use an upgrade.
Bodde her 1 natt i mars 2024
Svar fra Beth den 19. mars 2024
Thank you for your review and my apologies for the issue you had in your room. I do thank you for bringing this matter to our attention and have relayed the message to our maintenance and housekeeping department to take care of this matter and prevent it from happening again. Again my deepest apologies. and i wish you a good day.

10/10 – Utmerket

Carol

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and staff very friendly and helpful
Bodde her 1 natt i mars 2024
Svar fra Beth den 14. mars 2024
Thank you so much for your feedback. It is greatly appreciated.

10/10 – Utmerket

Frank

Bodde her 2 netter i februar 2024
Svar fra Beth den 22. mars 2024
Hi Frank, Thank you so much for the high marks, it is very much deeply appreciated.

8/10 – Bra

Clarence

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Beth den 14. mars 2024
Hi Clarence, Thank you so much for your high marks. Perhaps next time we will be able to exceed your expectations and earn a perfect 5. Thank you again and have a great day!

10/10 – Utmerket

Betty

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Airport shuttle. Pleasant staff
Bodde her 1 natt i februar 2024
Svar fra Beth den 14. mars 2024
Hi Betty, Your feedback is greatly appreciated. Please do come and visit us again once our renovation is completed. Have a great day!

10/10 – Utmerket

Rixhard

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice location
Bodde her 1 natt i februar 2024
Svar fra Beth den 12. feb. 2024
Thank you for your high scores. It means that you enjoyed your stay and I could not be more happier. Your feedback is deeply appreciated.

8/10 – Bra

Salvatore

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The only negative issue was not getting my room made on Saturday. I left my room early around 8am and spent all day out in Fort Meyers. When I returned at around 5pm to my room, I found that the room was not made up. I asked the person at the desk how come no one came to my room after I left for the day and I was told that there is no service on the weekend. You would have to call the desk if you wanted your room made up. I have never heard of that before and there was nothing posted at the desk area stating that policy.
Bodde her 2 netter i februar 2024
Svar fra Beth den 12. feb. 2024
Hi. Please accept my deepest apologies. I will have a talk with my housekeeping staff to make sure that this does not happen again. There were quite a lot of changes with Hilton during COVID time and shortage of employees . It is our job to ask you if you want your room service on the day of your arrival. Nonetheless, I am truly sorry

10/10 – Utmerket

Paul og ST PETERSBURG

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstanding
Bodde her 1 natt i februar 2024
Svar fra Beth den 12. feb. 2024
Thank you for he high marks. your feedback is deeply appreciated.

10/10 – Utmerket

Judy

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great front desk!
Bodde her 1 natt i februar 2024
Svar fra Beth den 12. feb. 2024
Thank you for your high marks. Your feedback is deeply appreciated

8/10 – Bra

Doug

Bodde her 1 natt i januar 2024
Svar fra Beth den 22. jan. 2024
Thank you so much for your feedback. It is deeply appreciated.

10/10 – Utmerket

Louise

Bodde her 1 natt i desember 2023
Svar fra beth den 22. jan. 2024
Thank you so much for your high marks. We appreciate it.

10/10 – Utmerket

Mitchell

Likte: Personale og service og overnattingsstedets bygg og tilstand
The front desk staff was amazing
Bodde her 1 natt i desember 2023
Svar fra Beth den 22. jan. 2024
Thank you so much for your kind words. We truly appreciate it.

10/10 – Utmerket

Bethany

Bodde her 1 natt i desember 2023
Svar fra Beth den 26. des. 2023
Thank you for the feedback. Deeply appreciated.

6/10 – Grei

Verlin

Reiste med familie
Likte: Personale og service
Shuttle going back to the airport was only 1 per hour. So I had to spend for a ride.
Bodde her 1 natt i desember 2023
Svar fra Beth den 26. des. 2023
Hi. My deepest apologies. I will definitely bring this matter to the management and see what is the best way to manage and resolve the matter.. Unfortunately due to the increasing heavy traffic, we have to give ample time for the driver to get back and forth. I truly am sorry.

10/10 – Utmerket

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Beth den 26. des. 2023
Thank you for the high numbers. It is deeply appreciated

6/10 – Grei

Eliol

Reiste med familie og små barn
Likte: Renhold og personale og service
The pool could use a good cleaning. Full of leaves and infested with ants A little disappointed. The pool area seems to be forgotten. The gazebo area was roped off unable to use. Not what we are used to seeing at a Hilton
Bodde her 1 natt i november 2023
Svar fra Beth den 26. des. 2023
Hello. My apologies and I understand your sentiments. Issues with cleaning company should not reflect on the actual look and condition of the pool and for that I truly apologize. The hotel is going to be renovated from June 1 next year and I am certain that everyone will be happy with the transformation. For now, i will make sure issues are handled immediately.

10/10 – Utmerket

Cinda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Beth den 26. des. 2023
Thank you. Much appreciated you high marks.

8/10 – Bra

christopher

Nice breakfast and pool
Bodde her 2 netter i oktober 2023
Svar fra Beth den 26. des. 2023
Thank you for your review. I hope to see you again after our renovation next year. Happy New Year

8/10 – Bra

Salvacion

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and comfy.
Bodde her 1 natt i oktober 2023
Svar fra beth den 28. des. 2023
Thank you for your feedback.It is greatly appreciated.

10/10 – Utmerket

Harry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

6/10 – Grei

Sophie

Likte: Renhold og personale og service
It was convenient.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Gary

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

8/10 – Bra

Jessica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was very clean and friendly staff.
Bodde her 1 natt i oktober 2023
Svar fra Beth den 25. okt. 2023
Dear Jessica, Thank you so much for your feedback. It was greatly appreciated. Please come and visit us again.

4/10 – Dårlig

Salomon

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Beth den 25. okt. 2023
Hi Salomon, Thank you for the hi grades regarding your stay with us. It is deeply appreciated. Please come and visit us again

10/10 – Utmerket

Tina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Beth den 25. okt. 2023
Hello Tina, I do appreciate the high marks you gave. It is a testament that you enjoyed your stay and we are extremely grateful. I do wish you a wonderful day. Come and see us again.

10/10 – Utmerket

Herbert

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Scott

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful!
Convenient, comfortable stay at this Hampton. Great location to visit family and lots nearby for shopping and eating. 20-30 minutes to downtown and beaches. We had one small maintenance issue with shower head, it was fixed right away with no further issues. Nice breakfast and all day coffee available.
Bodde her 3 netter i september 2023
Svar fra Beth den 25. okt. 2023
Hi Scott, Thank you for taking the time to pen a great review. I am glad that you enjoyed your stay with us and I am hoping that this will not be your last if you are in the area. The staff and I want to wish you the most wonderful day.

8/10 – Bra

William

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We were very pleased with our stay. Everyone was friendly and helpful. Hotel was in a good location. The only negative we had was no shower pressure in our room and we couldn’t check in until 3:30 because room was not ready.
Bodde her 4 netter i september 2023
Svar fra Beth den 25. okt. 2023
Hello William, Thank you for the feedback and it is greatly appreciated. My apologies for the mishap in the room and for not being able to check you in earlier as preferred. Shortage of personnel really hinders our operations at times and I do offer my sincerest apologies. Have a great day.

6/10 – Grei

Shawna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra Beth den 25. okt. 2023
Dear Shawna, My apologies for falling short of your expectations during your recent stay with us. We will try to better and improve our services. I wish you a good day

10/10 – Utmerket

melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, smells clean. Very friendly staff. Comfortable room
Bodde her 1 natt i september 2023
Svar fra Beth den 25. okt. 2023
Thank you for your feedback, It is deeply appreciated and I wish you a wonderful day.

6/10 – Grei

Rupa

Reiste med familie, Reiste med kjæledyr
Likte: Fasiliteter
Called in advance to request of room can be ready by 1 and note was added for me but when I arrived it took an hour and half. Shower wasnt checked or possibly cleaned properly prior to our stay as the drain clogged and water didn’t drain so it was nasty to shower but notified the staff upon leaving. Unfortunately they didn’t off any discounts on the stay for the inconvenience or try to make up for the issue. If they did I wouldve rated the stay higher rating for providing nice customer service.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Becky

Bodde her 1 natt i september 2023

8/10 – Bra

jeff

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Nice facility, great staff and close to the airport.
Bodde her 1 natt i august 2023
Svar fra Front Desk Agent den 24. aug. 2023
We appreciate the review and thank you for your feedback. Hope to see you soon.

8/10 – Bra

william

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

4/10 – Dårlig

Marjorie

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Do not stay here , needs major renovations and cleaning. The staff were efficient and polite, however, nothing was solved. The breakfast was sub par at best , I had to make sure I was still in a Hampton and not a red roof, as that was the quality of breakfast items that were served . They had whole almonds for sad looking oatmeal , no potatoes, no sugar free items of any kind. One tea bag which I actually had to ask for in a cup that leaked . The door lock was old and brittle it barely closed right and the air conditioner didn’t stay on . Do not be fooled , this is not Hampton inn quality.
Bodde her 1 natt i august 2023
Svar fra Front Desk Agent den 24. aug. 2023
Good afternoon, I truly apologize for the condition of your room. Maintenance department was advised. We will also speak to housekeeping supervisor.We are scheduled for renovation next year; we can't wait hope to see you soon.

10/10 – Utmerket

milan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra BG den 9. aug. 2023
Thank you so much for your review. We do appreciate your feedback and I wish you a good day

10/10 – Utmerket

susan marie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff very friendly. Rooms were very clean. Breakfast gives many options.
Bodde her 3 netter i juli 2023

2/10 – Forferdelig

Bedri

Forretningsreisende
Likte ikke: Personale og service
Bodde her 1 natt i juli 2023
Svar fra BG den 9. aug. 2023
My apologies for failing to live up to your expectations. We would try our best to better our services. The hotel is undergoing a major renovation in May so I am positive that everyone will be happy with the transformation.

10/10 – Utmerket

Cynthia og Seminole

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff really make this place amazing. Everyone is so kind and welcoming.
Bodde her 5 netter i juni 2023
Svar fra BG den 9. aug. 2023
Thank you for your kind words. We appreciate you and your warm nice comments. i wish you the best. Thank you