Eksteriør

Anmeldelser av Holiday Inn Express & Suites Florida City, an IHG Hotel

2.5 out of 5

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 287 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 375 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 162 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 95 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 82 av totalt 1001 anmeldelser." "

7,8/10

Renhold

8,0/10

Personale og service

7,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Very bad experience
Booked room with two double beds, but only got a room with one double bed, meaning that one of us had to sleep on the floor. They did not even give us an extra mattress, only extra sheets and two pillows to put on the floor. In addition, the room was smelling very bad and was outdated. In the morning, there was no hot water. To top the whole, the room was way overpriced. Giving more than one star due to good service from the hotel staff.

8/10 – Bra

Lawrence

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was clean and staff was friendly. We were there 4 nights. The breakfast was good when they served it but two of days the used the excuse that their stove was broke and just had rolls and cereal, I didn’t believe it I think they just wanted to save money. According to other reviews they use this excuse a lot. It is sad that they do that because it is really a nice place. Great location for going to Everglades and the upper Keys.
Bodde her 4 netter i april 2024

10/10 – Utmerket

peggy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Louise

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No issues, breakfast time should longer
Bodde her 1 natt i april 2024

4/10 – Dårlig

Kyla

Reiste med familie
Property was being rehaed but until then the existing rugs were filthy, elevator had fake tile sticker all over it. Furniture was filthy. Really should not have been occupiable until after rehab was complete. Been to many holiday inns. This did not meet the standard.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Sarah

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Phil

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

KASSANDRA

Reiste med familie og små barn
Likte ikke: Personale og service og fasiliteter
Room wasn't what we had reserved. Employees couldn't be bothered to help. Not in the best area.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Audra

Bodde her 3 netter i mars 2024

8/10 – Bra

Kevin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Near the Everglades. A few good restaurants and vineyards.
Bodde her 2 netter i mars 2024

8/10 – Bra

marilyn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We've stayed at this property several times, very neat and clean, breakfast is average to good. Only problems were the drive way leading in is very bumpy and in need of repair, which it has been every time we're there, may not be Holiday Inn property. Bathroom sink drained very slowly, a couple of small black bugs in bathroom, both brought to staff's attention, otherwise nice hotel, will plan to stay there again when in the area.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Sade

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room Was Clean Spacious! Staff Was Friendly, Price Friendly Will Definitely be Returning When I’m Going Back
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Carolina og fontana

Likte: Renhold
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Margery

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bed was not too soft. lots of towels. Good breakfast
Bodde her 2 netter i februar 2024

8/10 – Bra

eric

Bodde her 4 netter i februar 2024

8/10 – Bra

Edgar

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It doesn't feel like a 200 usd property. Pros: Rooms are big. They have a microwave and minibar where you can heat/chill food. Bath amenities are good (Dove) and they provide you with toothbrush, soap, and other amenities. Cons: The property seems to be old, and the service is not good enough.

10/10 – Utmerket

Rosemary

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was easy access Check in was seamless Nice breakfast variety in the morning Place was clean
Bodde her 2 netter i februar 2024

6/10 – Grei

Audrey

Likte: Renhold og overnattingsstedets bygg og tilstand
Very odd driveways at parking lot. We arrived in the dark and went round and round.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Zenaida

Likte ikke: Renhold
Not clean tub and toilet
Bodde her 1 natt i februar 2024

8/10 – Bra

Paulo

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good, decent hotel for a night or two. We made it as a base to get around the Keys before jumping into a cruise in ft lauder. would stay again. no issues, decent breakfast is included.
Bodde her 2 netter i februar 2024

8/10 – Bra

Tamika

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Kelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The breakfast was amazing!!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Paul

Bodde her 1 natt i februar 2024

8/10 – Bra

Marion

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to get into. Lots of parking. Breakfast was great. (Glad the oven was fixed)
Bodde her 1 natt i januar 2024

6/10 – Grei

Elizabeth og Key West

Likte: Renhold
Bodde her 1 natt i januar 2024
Svar fra Cesar den 29. jan. 2024
Hello Elizabeth, Thank you for your review of your recent stay with us. We will use this review to further improve our service and standards here at Holiday inn Express

8/10 – Bra

Laura Patricia

Bodde her 1 natt i januar 2024
Svar fra Cesar den 29. jan. 2024
Thank you for your amazing review Laura! We cannot wait for you to return!

8/10 – Bra

Boguslaw

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice people
Bodde her 1 natt i januar 2024
Svar fra Cesar den 5. feb. 2024
HI Boguslaw, Thank you for your kind words and thank you for staying with us!

6/10 – Grei

Servane

Reiste med partner
Likte: Fasiliteter
Hôtel bon rapport qualité prix et adapté pour un court séjour à Newport
Bodde her 1 natt i januar 2024
Svar fra Cesar den 5. feb. 2024
Bonjour Servane, Merci pour vos aimables paroles et merci de rester avec nous !

8/10 – Bra

Wanda

Bodde her 1 natt i januar 2024

8/10 – Bra

Kimberly og Wesley Chapel

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
For a dated hotel, it was maintained and cleaned well. Disappointed that there were no keto friendly items for breakfast sure to equipment failure. Other than that, it was fine.
Bodde her 1 natt i januar 2024

6/10 – Grei

Kenneth

Likte: Personale og service
First floor has a smell. Suggest upper floors
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

8/10 – Bra

martin

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Affordable but not great
Hotel was under renovations but was told our room was already completed. No place to hang any towels (bath or hand) in bathroom other than over the shower rod. Extra small toilet seat on toilet, felt like I was sitting directly on the toilet bowl rim. Some crown moulding missing on window wall. Carpet was dirty and I doubt it had been vacuumed before or during our stay. First time out of shower and walking on carpet, my feet were black and covered in crumbs. Made sure to always were my sandles whenever in the room..fresh out of shower or getting out of bed in morning. Breakfast was strictly continental with NO HOT protein options as they said their oven was broken. Only one elevator that was extremely SLOW with terrible peel and stick plastic tile sheets…very tacky
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Rickie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Mike

Bodde her 1 natt i januar 2024

8/10 – Bra

Mark

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not Bad
Would rate it 5 stars except there was no breakfast the 3 days we were there. The note said the oven was broke. Another thing house keeping only came to clean the room at 4:30 and we were back everyday at 4 so the room didn’t get made up, but place was clean and the staff was friendly
Bodde her 3 netter i januar 2024

2/10 – Forferdelig

Berat

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
No pool not breakfast and stolen my phone charger
Bodde her 5 netter i januar 2024

6/10 – Grei

Pierre

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Pierre
Good reception, but stayed here 8 weeks ago and they still haven’t fixed oven so NO hot breakfast . I expect better from a Holiday Inn express. Otherwise clean and comfortable room
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Ismael Santiago

Likte: Renhold og personale og service
Last minute stay. We booked because it said that breakfast was included. Next morning was bad. Just bagels and cream cheese. Not even coffee mugs.
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Heidi

Reiste med familie
Pool closed; no warm breakfast, no cups for coffee
This was a pretty disappointing stay for a holiday inn. Not sure if they are trying to compute of business; change ownership but it felt like they are just getting rid of inventory and not restock . The worst was that they let us check in without a word of the shortcomings for a 4 day stay, no word of apology, warning or offer to make up for it. Looking through previous reviews it seems it’s not the first time this happened; and while there are responses suggesting management has read the suggestion to bring in wrapped breakfast sandwiches or give coupons to ihop next door; nothing at all ; and no change in 4 days… all the front desk suggested was to talk to the manager; but no info on when where and how to meet them. I would expect better than that from a holiday inn. On a positive note the room itself was pretty nice.
Bodde her 4 netter i januar 2024

2/10 – Forferdelig

Piyush

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Only good thing was convenient location. The hotel was very dirty with misty and moldy smell in the rooms and hallways. The carpets in the room were stained with sticky spots. The towels were stained. Phone was not working. The toilet flush was extremely week. The water flow in the shower had a very low pressure.
Bodde her 2 netter i desember 2023

8/10 – Bra

Kathleen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenience
Bodde her 2 netter i januar 2024

4/10 – Dårlig

Lin

Reiste med familie
Likte: Personale og service
Breakfast is not good:(
Bodde her 2 netter i desember 2023

4/10 – Dårlig

TINA

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Natalya

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Khiron

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
all the receptionists were very friendly and accommodating. I didn't have a lot of requests, however but the little I had was no problem. However, the housekeeping needs improving.
Bodde her 5 netter i desember 2023

6/10 – Grei

Avinash

Bodde her 1 natt i desember 2023

4/10 – Dårlig

Jim

Forretningsreisende
Likte ikke: Personale og service og fasiliteter
I have stayed at many holiday inn expresses, and know what to expect. The area in general is sketchy, when I arrived there were a couple homeless people sitting on the ground on hotel property, and there was a drunk guy on the third floor sitting with his feet on the glass of the hotel window. During check in the staff was great. I went down for breakfast at 7am the first day (it’s supposed to start at 630), nothing is ready. A girl comes out and has food a few minutes later, eggs (which were fine) and sausage that was overcooked and inedible. The pancake machine was out of batter. I’m not picky with food under the circumstances, I’m expecting gas station quality food. One of my room keys never worked, the second one stopped working at one point and I had to go to the front desk and have it reprogrammed. I was under the impression that all holiday inn expresses were about the same, this place was like a super 8.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Angela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Osama og Springfield

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff
Bodde her 2 netter i desember 2023