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Anmeldelser av Four Points by Sheraton Detroit Novi

3 out of 5
Four Points by Sheraton Detroit Novi
27000 S. Karevich Drive, Novi, MI

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 244 av totalt 631 anmeldelser." "
Rangering på 8 − Bra. 174 av totalt 631 anmeldelser." "
Rangering på 6 − Grei. 108 av totalt 631 anmeldelser." "
Rangering på 4 − Dårlig. 57 av totalt 631 anmeldelser." "
Rangering på 2 − Forferdelig. 48 av totalt 631 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

7,4/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

David og Saginaw

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay at !!!
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Carissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing hotel loved it
Bodde her 1 natt i februar 2024
Svar fra Sarah den 6. mars 2024
Carissa,Thank you for taking the time to tell us about your experience during your stay. We appreciate the positive feedback you have provided. Thank you for choosing our hotel and we hope to welcome you again.

6/10 – Grei

Joel

Reiste med partner
Likte: Personale og service
Have more options for no pork eaters..
Bodde her 4 netter i februar 2024
Svar fra Sarah den 6. mars 2024
Joel,Thank you for your feedback. We will see what the restaurant can do about the concern you have provided since the breakfast is on the restaurant side and not the hotel.Thank you for choosing our hotel.

2/10 – Forferdelig

Dan og Portage

Likte: Renhold og personale og service
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Marie

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
This property was chosen due to an event that was held in the area for competitions. The staff at check-n was pleasant. Parking convenient. The overall day was unpleasant, unable to sleep. Complaints were made throughout the night.
Bodde her 1 natt i februar 2024
Svar fra Sarah den 26. feb. 2024
Marie,Thank you for your feedback. I apologize for the inconvenience that occurred during your stay.Thank you for choosing our hotel.

10/10 – Utmerket

Song

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front staff was very helpful and courteous
Bodde her 1 natt i februar 2024

8/10 – Bra

CAROLANE

Reiste med partner
The front desk is very helpful from the time of reservation , check in up to check out . I recommend to get the breakfast as it is great! Everything I fresh . The hotel is just in the middle of everything ! I will definitely come back.
Bodde her 1 natt i februar 2024
Svar fra Sarah den 9. feb. 2024
Carolane, Thank you for taking the time to tell us about your experience during your stay. We appreciate the positive feedback you have provided. Thank you for choosing our hotel and we hope to see you again!

10/10 – Utmerket

Heidi

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Kimberlee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

Terry

Reiste med familie og små barn
Likte: Renhold og personale og service
It was a good stay, the pool and breakfast buffet was nice. I don’t quite recommend it though. With the bar being downstairs in the open it was nearly impossible to sleep, loud hollering and cheering of drunk people. The shower got pretty hot which was great but hardly any pressure and the beds were too soft. Nice hotel though. If the the rooms were separate from the bar area we’d come back.
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Adam

Reiste med familie
Likte: Fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
THE BREAKFAST BUFFET SHOULD BE FREE
Bodde her 2 netter i januar 2024

8/10 – Bra

Flavia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Reviews were complaining about the breakfast. We thought it was great. They didn’t charge for my 9 year old, and 30 dollars was a fair price for a good breakfast for three. Clean, convenient location, attentive staff.
Bodde her 2 netter i desember 2023

8/10 – Bra

Flavia

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Shinji

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
HQ
Need improve the breakfast. Start to service were unstable. Poor line up.
Bodde her 6 netter i desember 2023

10/10 – Utmerket

Tamekia

Bodde her 3 netter i desember 2023
Svar fra Sarah den 6. jan. 2024
Tamekia,Thank you for taking the time to tell us about your experience during your stay. We appreciate the positive review you have provided.Thank you for choosing to stay with us.Sincerely,Sarah

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was the perfect stop for us. Very family friendly. Great breakfast. Kind and courteous staff.
Bodde her 1 natt i desember 2023

6/10 – Grei

Nancy

Bodde her 1 natt i november 2023

10/10 – Utmerket

Maureen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 9 netter i november 2023

8/10 – Bra

Richard

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The ice machine on the first floor was broken and when I tried to get ice from the bar I was completely ignored. I sat down at the bar and the person at the bar had his back to me and was more concerned about his morning breakfast receipts than saying anything to me. The breakfast was terrible and so was the service. I ended up getting ice up on the second floor.
Bodde her 3 netter i november 2023

10/10 – Utmerket

Lee

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff was top notch and very welcoming. Checked in with us after we got to the room.
Bodde her 1 natt i november 2023

8/10 – Bra

Melissa

Bodde her 1 natt i november 2023

8/10 – Bra

Shirley

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Property a bit tired but has all amenities. Breakfast food quality poor.
Bodde her 3 netter i november 2023

8/10 – Bra

Josh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Heather

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

6/10 – Grei

Slawek

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Place looks really tired and smells like chlorine because of the pool. It's more like a low budget motel and drags the Four Points brand down.
Bodde her 1 natt i november 2023

6/10 – Grei

Nisa

Reiste med partner
.
Bodde her 1 natt i november 2023

6/10 – Grei

Lori

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Problems were my own fault. Should have got handicap room.
Bodde her 1 natt i oktober 2023

8/10 – Bra

HAYATO

Bodde her 1 natt i oktober 2023

8/10 – Bra

Timothy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i oktober 2023

8/10 – Bra

Lydia

Likte: Renhold og personale og service
Bodde her 7 netter i oktober 2023

10/10 – Utmerket

Terrance og Van Buren Twp

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the bar, pool, and the size of the hot tub. The location was easy to get to. Plus, the mall was close and near by. I loved the overall experience. I plan on coming back soon
Bodde her 1 natt i oktober 2023

6/10 – Grei

Richard

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nothing fancy but clean breakfast extra
Clean. Friendly staff. Very small pillows. Bathroom door is a slider and no handle on inside. Does not fully close / latch A bit outdated - dim lighting Breakfast is an additional $15. Worth about $5.
Bodde her 1 natt i oktober 2023
Svar fra Sarah den 19. okt. 2023
Richard,Thank you for your feedback. I will share this information with the maintenance team and restaurant team so they can see what they can do about the manner.Thank you for staying with us.

10/10 – Utmerket

Brian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was great
Bodde her 1 natt i oktober 2023
Svar fra Sarah den 19. okt. 2023
Brian,Thank you for taking the time to tell us about your experience during your stay. We appreciate the positive feedback you have provided and hope to welcome you again!

10/10 – Utmerket

Kevin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly and courteous staff at front desk
Bodde her 1 natt i oktober 2023
Svar fra Sarah den 19. okt. 2023
Kevin,Thank you for letting us know how your stay was. We appreciate the positive feedback you have provided about our staff.We hope to welcome you again soon.

10/10 – Utmerket

JING

Likte: Renhold og overnattingsstedets bygg og tilstand
Pretty good
Bodde her 2 netter i september 2023
Svar fra Sarah den 19. okt. 2023
Jing,Thank you for taking the time to tell us about your experience during your stay. We appreciate the positive feedback you have provided about your time with us.We hope to welcome you again.

10/10 – Utmerket

Rene og Guelph

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I did a lot of research before picking this property. It is without a doubt the most centrally located for all our interests. Shopping , dinning and entertainment. We will certainly come back to this property rather than cross border shop at other border locations.
Bodde her 4 netter i september 2023
Svar fra Sarah den 19. okt. 2023
Rene,Thank you so much for the kind words about your experience with us.We appreciate the positive feedback and we look forward to welcoming you again.

10/10 – Utmerket

Susan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and comfortable rooms. The restaurant was a 10 as well! Loved the food and cocktails as I was traveling with a colleague.
Bodde her 1 natt i september 2023
Svar fra Sarah den 30. sep. 2023
Susan,Thank you for taking the time to tell us about your experience during your time at the hotel. We appreciate the positive feedback and hope to welcome you again!

2/10 – Forferdelig

Aaron

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The manager was cool, but the overall hotel is old and has a mildew smell.
Bodde her 3 netter i september 2023
Svar fra Sarah den 30. sep. 2023
Aaron,Thank you for telling us about your experience during your stay. I will share this with the hotel team to see what we can do about this issue that you have mentioned. Thank you for choosing our hotel.

10/10 – Utmerket

Rob

Bodde her 1 natt i september 2023

10/10 – Utmerket

Heather

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This location is very close to lots of shopping and restaurants, and the lobby almost has a neat 1960s lay out where the halls all over look the hotel lobby and pool I really like that. All of the staff that I worked with were very helpful, and when presented with any concerns were quick to take note to get it resolved. If you have the breakfast for 2 included in your booking MAKE SURE TO MENTION IT AT CHECK IN. from what I was told only management can see the details of the travel site bookings and thats not standard since normallythey charge 15.00 per person- they will not give you the card for breakfast if you don't mention it to them. I asked the woman at the desk this morning and when she couldn't verify she just had me show her the booking on my expedia app to verify and all was well. I've already booked my next stay there for ComicCon in a few months. The staff this weekend (9/15-9/16) definitely made a positive impact on me and this will most likely be where we stay when in town
Svar fra Sarah den 30. sep. 2023
Heather,Thank you for taking the time to tell us about your experience during your stay. We truly appreciate all the positive things you have said about your stay and our staff. I will definitely share this review with them. Thank you for staying with us and we look forward to seeing you again.

4/10 – Dårlig

SANJEET CHANDRA og Wentzville

Forretningsreisende
First off, the hotel looks crappy from outside, and on your way, a steakhouse is closed as well as another one atta her to the hotel, so think about how these might bring down your value. Coming to rooms, no closet to hang clothes, extremely poor lighting, pls remodel your bathrooms.
Bodde her 1 natt i september 2023
Svar fra Sarah den 30. sep. 2023
Dear Sanjeet,Thank you for your feedback. I will share this with the hotel team to see what we can do about this manner.Thank you for choosing our hotel.

10/10 – Utmerket

Towanda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

10/10 – Utmerket

Cassandra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is in a nice area with multiple shopping opportunities, and mall within close proximity. You can actually walk to several stores. The staff was friendly and very helpful, as well. Overall, I had an excellent stay, and will keep this location in mind for future travel to Detroit.
Bodde her 1 natt i august 2023
Svar fra Sarah den 30. sep. 2023
Dear Cassandra,Thank you for taking the time to tell us about your experience during your stay. We appreciate the positive feedback you have provided. I will share this review with the hotel team. Thank you for staying with us and we hope to welcome you again.

8/10 – Bra

BRANDON

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location near everything. Loved the pool and hot tub as well as on site fitness center.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Roderick

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A great night
Great place , great breakfast as well
Bodde her 1 natt i august 2023

8/10 – Bra

Jocelyn

Bodde her 2 netter i august 2023

10/10 – Utmerket

Jerold

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very nice and well kept. Our room was spotless. The staff was very friendly and helpful. Down side is the toilet in the room was very old and low to the ground so hard to get up off and the bed mattress was no lie 8" lower in the middle than the edges. Very hard to sleep like that with two people in the bed.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Ed

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very nice place to stay and great staff!
Bodde her 1 natt i august 2023