Eksteriør

Anmeldelser av University Arms, Autograph Collection

4 out of 5
University Arms, Autograph Collection
Regent Street, Cambridge, England

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 279 av totalt 417 anmeldelser." "
Rangering på 8 − Bra. 76 av totalt 417 anmeldelser." "
Rangering på 6 − Grei. 43 av totalt 417 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 417 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 417 anmeldelser." "

9,6/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Aslaug

Bodde her 1 natt i september 2022
Svar fra University Arms den 20. sep. 2022
Dear Aslaug,Thank you for staying with us and for the positive feedback. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Ian James, General Manager, University Arms

10/10 – Utmerket

Roy Alan

Bodde her 3 netter i april 2022
Svar fra University Arms den 9. mai 2022
Dear Roy, Thank you for staying with us. We are looking forward to welcoming you back soon! Best regards, Lucia Marin PA to Ian James, General Manager, University Arms

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2019
Svar fra Hotel Management den 13. sep. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Tove

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2019
Svar fra Hotel Management den 2. sep. 2019
Thanks for staying with us and giving us a perfect rating. We appreciate your feedback!

6/10 – Grei

Kim

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra University Arms den 11. mars 2024
Dear Kim,Thank you for visiting us. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Alejandro

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A beautiful hotel in the historical center of Cambridge.
Bodde her 6 netter i februar 2024
Svar fra University Arms den 5. mars 2024
Dear Alejandro,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Emelie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
na
Bodde her 1 natt i februar 2024
Svar fra University Arms den 5. mars 2024
Dear Emelie,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Arthur

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra University Arms den 30. jan. 2024
Dear Arthur,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

4/10 – Dårlig

Giuseppe

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra University Arms den 12. jan. 2024
Dear Giuseppe,We are very sorry for not meeting your expectations in your recent visit. We hope to welcome you back to better your experience.Kind regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Thomas

Bodde her 1 natt i desember 2023
Svar fra University Arms den 12. jan. 2024
Dear Thomas,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Cynthia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra University Arms den 26. des. 2023
Dear Cynthia,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Kate

Reiste med partner
Likte: Renhold og fasiliteter
Bodde her 1 natt i desember 2023
Svar fra University Arms den 25. des. 2023
Dear Kate,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Tom

Bodde her 1 natt i desember 2023
Svar fra University Arms den 25. des. 2023
Dear Tom,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Alan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra University Arms den 19. des. 2023
Dear Alan,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra University Arms den 19. des. 2023
Dear Guest,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

6/10 – Grei

Emma

Reiste med en gruppe
Likte: Fasiliteter
This hotel has so much potential but it just comes up a little short. We enjoyed our stay, the bar area was lovely, room room for improvement. - Communication - I was in contact with the hotel in advance to ask about parking, they just ignored me until after we stayed - poor. We turned up see if we could park onsite, took 15 mins to even find a human to ask, they eventually said no & directed us to the nearest car park 5 mins away. FYI walking to the hotel is a across a very dark park, not great for a female on her own. - Breakfast - set up at Parker's Tavern was great, nice continental options, don't bother with a la carte. Took 40 mins to get an avocado on toast delivered. Not what you expect when you paid £200 per night. We added breakfast at check in as staff advised it was cheaper, the restaurant had no record of this so we awkwardly had to explain it to them. - Classic room - we booked a room with twin beds (2 friends). Allocated ground floor - room decor was lovely but the room smelt so bad of sewage every time we walked in. We were only there 1 night, they'd already told us no upgrade to a twin superior room was available & the reception was mayhem so we didn't bother to complain. - Bar access - a main reason to stay was the lovely bar. We went for a drink at 6pm & was refused access very rudely, just told it was full. We looked through the door & lots of bar stools & seats explained we were staying at hotel, they eventually let us in but reluctantly. So strange.
Bodde her 1 natt i desember 2023
Svar fra University Arms den 5. des. 2023
Dear Emma,I'm sorry to hear that we didn't meet your expectations, please accept our sincere apologies for any inconvenience caused. We hope to welcome you back to better your experience.Kind regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Minhui

Bodde her 1 natt i november 2023
Svar fra University Arms den 25. des. 2023
Dear Minhui,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Sarah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff couldn’t be any more helpful and friendly! Super clean, very comfortable beds and in room facilities excellent.
Bodde her 1 natt i november 2023
Svar fra University Arms den 28. nov. 2023
Dear Sarah,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Skyler

Bodde her 1 natt i november 2023
Svar fra University Arms den 22. nov. 2023
Dear Skyler,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Leslie

Bodde her 2 netter i oktober 2023
Svar fra University Arms den 22. nov. 2023
Dear Leslie,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Nitin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and well maintained. Rooms are specious. Service was excellent. Decor is elegant. Very attentive staff. A special shout out to Denzel and Anna at front desk!!
Bodde her 4 netter i oktober 2023
Svar fra University Arms den 25. okt. 2023
Dear Nitin,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Elliot

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra University Arms den 24. okt. 2023
Dear Elliot,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Benjamin

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel close to the city center!
Bodde her 3 netter i oktober 2023
Svar fra University Arms den 16. okt. 2023
Dear Benjamin,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Nicole

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra University Arms den 6. okt. 2023
Dear Nicole,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Panayiotis

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall an excellent stay at this historic hotel. Large, 5 star quality room. Friendly staff and a perfect location for everything.
Bodde her 1 natt i september 2023
Svar fra University Arms den 2. okt. 2023
Dear Panayiotis,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Sarahbeth

Bodde her 1 natt i september 2023
Svar fra University Arms den 24. okt. 2023
Dear Sarahbeth,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Alex

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra University Arms den 2. okt. 2023
Dear Alex,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

6/10 – Grei

Martin

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service
ve: Rooms are nicely decorated and clean Good location -ve: Staffs are not proactive — had to push to get my room at 4pm checkin time Gym was shut, one elevator is shut No parking space No bell boy to help with luggage
Bodde her 2 netter i september 2023
Svar fra University Arms den 6. okt. 2023
Dear Martin,Thank you for staying with us and for sharing your experience.I'm sorry to hear that we didn't meet your expectations. Unfortunately, due to a leak, the gym is closed at the moment.Please accept our apologies for the inconvenience caused by the lifts. Please note the team at the front desk is always happy and available to assist our guests with the luggage, I have shared your feedback with the Reception Manager to follow up.Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Cambridge.Kind regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra University Arms den 2. okt. 2023
Dear Guest,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

8/10 – Bra

Kelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good house keeping service.
Bodde her 2 netter i september 2023
Svar fra University Arms den 25. sep. 2023
Dear Kelly,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Helga

Bodde her 3 netter i september 2023
Svar fra University Arms den 25. sep. 2023
Dear Helga,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Jay

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra University Arms den 18. sep. 2023
Dear Jay,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Meredith og Smithfield

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Central location, nice room, air conditioning was a relief on such a hot weekend!
Bodde her 1 natt i september 2023
Svar fra University Arms den 18. sep. 2023
Dear Meredith,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

8/10 – Bra

Peter og Evanston

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Large room. Good security. Gym being closed was a disappointment. No draught beer in anEnglish tavern was surprising
Bodde her 3 netter i september 2023
Svar fra University Arms den 12. sep. 2023
Dear Peter,Thank you for visiting us, we are pleased to hear that your stay with us was a positive one. However, please accept our sincere apologies for the gym being closed, we are working to have it open as soon as possible. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Kuno DIETMAR

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a goog experience.
Bodde her 1 natt i september 2023
Svar fra University Arms den 11. sep. 2023
Dear Kuno,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

6/10 – Grei

Erik

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra University Arms den 11. sep. 2023
Dear Eric,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

KIMBERLY

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved the English charm of the decor, the comfortable beds, immaculate rooms, gracious staff.
Bodde her 1 natt i august 2023
Svar fra University Arms den 21. aug. 2023
Dear Kimberly,Thank you for visiting us and for the positive review.We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Baharak

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, great service, great ambiance!
Bodde her 7 netter i juli 2023
Svar fra University Arms den 15. aug. 2023
Dear Baharak,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Elaine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was beautiful, staff was help and the room was great.
Bodde her 1 natt i august 2023
Svar fra University Arms den 15. aug. 2023
Dear Elaine,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Kristy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great luxury hotel for special occasions
We had a lovely stay for our mini moon! We had a beautiful room overlooking the park and it was a great place to unwind for a few days after the wedding :)
Bodde her 1 natt i august 2023
Svar fra University Arms den 10. aug. 2023
Dear Kristi,Thank you for visiting us and for the positive review. We are glad to hear that you had a memorable stay with us. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

8/10 – Bra

Carol

Reiste med familie
Great location. Walking distance to city center and major spots.
Bodde her 2 netter i juli 2023
Svar fra University Arms den 31. juli 2023
Dear Carol,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arm

6/10 – Grei

Forouzan

Likte: Personale og service
Bodde her 7 netter i juli 2023
Svar fra University Arms den 31. juli 2023
Dear Forouzan,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arm

8/10 – Bra

Man Wai Annie

Bodde her 3 netter i juli 2023
Svar fra University Arms den 31. juli 2023
Dear Man Wai Annie,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arm

8/10 – Bra

Marek

Bodde her 1 natt i juli 2023
Svar fra University Arms den 31. juli 2023
Dear Marek,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arm

10/10 – Utmerket

Carlos og Nashville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff and attention to detail are what makes me come back to this place. Fidan was very nice checking me in and explaining all the amenities. Looking forward to another visit sometime soon!
Bodde her 3 netter i juli 2023
Svar fra University Arms den 21. juli 2023
Dear Carlos,Thank you for visiting us and for the positive review. We are pleased to hear that you had a great stay with us and thank you for your kind comments, especially about Fidan. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

6/10 – Grei

Forouzan

Likte: Renhold
Bodde her 7 netter i juli 2023
Svar fra University Arms den 20. juli 2023
Dear Forouzan,Thank you for visiting us. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arm

8/10 – Bra

Suzanne og Baysville

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra University Arms den 17. juli 2023
Dear Suzanne,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Andrew Crookston, General Manager, University Arms

10/10 – Utmerket

Rich

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice room.
Bodde her 1 natt i juli 2023
Svar fra University Arms den 10. juli 2023
Dear Rich,Thank you for visiting us and for the positive review. We are pleased to hear that you enjoyed your room. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Ian James, General Manager, University Arms

10/10 – Utmerket

Kantharuban

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We visited Cambridge to see our daughter who was finishing her Masters degree. This was the first time to visit Cambridge. The location of the hotel was very convenient for sightseeing, dining, walking around and shopping were very convenient. We had evening tea and lunch at the University Arms hotel and it was delicious. Staff was very friendly and helpful. Highly recommend this place for anyone visiting Cambridge.
Bodde her 3 netter i juni 2023
Svar fra University Arms den 3. juli 2023
Dear Kantharuban,Thank you for visiting us and for the positive review. We are pleased to hear that you had a memorable stay with us. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Ian James, General Manager, University Arms

8/10 – Bra

Timothy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023
Svar fra University Arms den 4. juli 2023
Dear Timothy,Thank you for visiting us and for the positive review. We are looking forward to welcoming you back soon!Best regards,Lucia MarinPA to Ian James, General Manager, University Arms