Dear M. Jonil,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Jasmin Khan,We are glad to know that you have enjoyed your experience with us at the Sofia Barcelona and we want to thank you for your good scores.Thank you for staying with us at the Sofía Barcelona and we hope to see you again.Best regards

Dear Asgeir,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Sarah,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us.We look forward to welcoming you back on your next visit to Barcelona.Best regards,Grand Hyatt Barcelona Team

Dear Romina,We are glad to know that you have enjoyed your experience with us at the Grand Hyatt Barcelona and we thank you for your top scores and for highlighting the quality of our breakfast.Thank you for staying with us at the Grand Hyatt Barcelona and we hope to see you again.Best wishes, Grand Hyatt Barcelona Team

Dear Victor,Thank you for taking your valuable time to share this lovely review and for staying at Grand Hyatt Barcelona.We feel especially proud to know that you loved the facilities, the service provided by our staff and that you consider us one of the best hotels you have stayed in.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Wishing you a great day!Grand Hyatt Barcelona Team

Dear Daniel,Thank you for taking your valuable time to share this lovely review and for staying at Grand Hyatt Barcelona.We feel especially proud to know that you loved the service provided from all of us and that you were amazed by the hotel rooms.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Kind regards,Grand Hyatt Barcelona Team

Dear Mr. Juan Antonio,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,Grand Hyatt Barcelona Team

Dear Mr. XXXDear Mr/Ms. Masao,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,Grand Hyatt Barcelona Team

Estimada Aracely,Muchas gracias por tu top rating! Esperamos recibirte nuevamente en tu próxima estadía en Barcelona.Saludos cordiales,Equipo de Grand Hyatt Barcelona

Dear Mrs. Esther, First of all, we would like to thank you for choosing Grand Hyatt Barcelona for your last stay with us. We are glad to know that you have enjoyed your experience with us, and we want to thank you for your good scores. We apologize for not being able to meet your expectations. We take a note of your comments related to our restaurant and we will transfer this to the proper department.We would like to have the pleasure of welcoming you on another occasion to provide you with the best experience and provide you the service for which we are renowned.Kind regards,

Cher Yannick Raphaël,Nous sommes ravis d'apprendre que vous avez apprécié votre expérience avec nous au GRAND HYATT Barcelona et nous vous remercions pour vos excellents scores et commentaires, que nous avons partagés avec toute notre équipe, en particulier avec Carlos. Merci de votre séjour parmi nous et nous espérons vous revoir bientôt.Cordialement,

Apreciado Sr. Alfonso Mauricio,¡Muchas gracias por la máxima calificación! Esperamos darle la bienvenida nuevamente en su próxima visita a Barcelona. Los mejores deseos,Atentamente

Dear JUSTIN,Thank you so much for the review.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Kirubakaran,Thank you so much for the review.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Mr. Alexander,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Mr. Daniel,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Mrs. Cassandra,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear YUEN SUM,Nothing can make us happier than reading your comment. The entire team at Hotel Sofia works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

Dear Kelly,Thank you for taking your valuable time to share this lovely review and for staying at SOFIA Barcelona.We feel especially proud to know that you loved the service provided from all of us and that you were amazed by SOFIA's universe itself.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Wishing you a great day!SOFIA Team

Dear M. Sok Chamroeun,I hope this message finds you well. I would like to begin by expressing my sincere thanks for taking the time to rate us recently. We greatly value the trust you have placed in us; your feedback is critical to our continued growth and improvement.We are constantly striving to provide the best possible service to our customers, and your feedback is invaluable to us in this process. As such, we would like to ask for your help in identifying areas where we can improve further.Could you please provide us with more details on the areas where you think we have failed? We'd love to hear your specific feedback so we can address those points and ensure an even better experience in the future. You can write to us at BCNUB-Front.Office.Manager@hyatt.comIn addition, we want to assure you that we are committed to continuous improvement and that we value any additional feedback or suggestions you may have for us. Your feedback helps us better understand our customers' needs and allows us to tailor our services accordingly.Best regards,

Estimado Sr. Villasenor,¡Muchas gracias por la máxima calificación! Esperamos darle la bienvenida nuevamente en su próxima visita a Barcelona. Los mejores deseos,Atentamente,Equipo SOFIA

Estimado Sr. Alberto,Lamentamos sinceramente leer que su experiencia en nuestro hotel no cumplió con sus expectativas. Nos disculpamos por cualquier inconveniente causado por el ruido de otros huéspedes durante su estancia.Tomamos muy en serio la comodidad de nuestros clientes y hemos reforzado nuestras medidas para garantizar que situaciones como esta no vuelvan a ocurrir en el futuro.Valoramos sus comentarios y esperamos poder volver a ganar su confianza en el futuro.Atentamente,

Dear Ifeyinwa,Nothing can make us happier than reading your comment. The entire team at Hotel Sofia works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

Dear Julie,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

Dear Joycette,We are glad to know that you have enjoyed your experience with us at the SOFIA Barcelona and we thank you for your good scores and comments, which we have shared with our entire team especially Emilio.Thank you for staying with us at the SOFIA Barcelona and we hope to see you again.Best wishes,

Dear Mr. Simone,Thank you so much for the rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Ms. Lynsey Ann,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Octavio,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us. Also, we are pleased to hear that you were able to enjoy the peacefulness of the surrounding hotel's area.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

Dear Edith,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

Dear Efrain,Thank you for your lovely review and for staying with us in Barcelona.We are pleased to know that you had such an amazing stay with us. Knowing that our guests have a positive and memorable experience is very rewarding for our team and we are thrilled to hear that we make the grade for you.We look forward to welcoming you back in the future.Kind regards,

Estimado Sr. Diego,¡Muchas gracias por la máxima calificación! Esperamos darle la bienvenida nuevamente en su próxima visita a Barcelona. Los mejores deseos,Atentamente

Dear Sammy,Thank you for taking your valuable time to share this lovely review and for staying at SOFIA Barcelona.We feel especially proud to learn that you loved the service provided from all of us and that you were amazed by SOFIA's universe itself.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Wishing you a great day!

Dear Jennifer,Thank you for taking your valuable time to share this lovely review and for staying at SOFIA Barcelona.We feel especially proud to learn that you loved the service provided from all of us.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Wishing you a great day!

Dear Thomas,Thank you for your lovely review and for staying with us in Barcelona.We are pleased to know that you had such an amazing stay with us. Knowing that our guests have a positive and memorable experience is very rewarding for our team and we are thrilled to hear that we make the grade for you.We look forward to welcoming you back in the future.Kind regards,

Dear Mona,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Guest,Thank you so much for taking the time to share your experience during your recent stay with us. We are sorry to hear that your stay with us was not the best of memories and the experience was a disappointment. We regret that we did not live up to your expectations. As it is impossible to change what has happened, we can only reiterate our apologies for not giving you the experience you deserve. We can assure you, that if you consider giving us another opportunity, we will work tirelessly to ensure that you have a perfect stay and that we will be better hosts on your next trip to Barcelona. Yours sincerely,

Dear Junior,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

Dear Malek,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

Dear Rene, Thanks for taking the time to post your feedback about your stay with us. We are glad you noticed our passion for hospitality and that our location suited your needs, Our sincere apologies for not reaching your expectations. We look forward to welcoming you back again in the future and strive for a more memorable stay.Best wishes

Dear Vanila,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

Dear Mr Steve,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

Dear Mr. Shui ki,Thanks for taking the time to post your feedback about your stay with us. However, we are very sorry for the inconvenience you had with the noise, please accept our most sincere apologies for the discomfort caused. Your remark has been noted. We look forward to welcoming you back again in the future and strive for a more memorable stay.Kind regards,SOFIA Team

Dear Mr/Ms Aissa,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

Dear Masayuki,It has been such a pleasure to read your lovely feedback. We are so delighted to know that you felt well taken care of, as well as, you noticed the true passion we have for hospitality and service. We would love to have the honor to welcome you back soon and to provide you with another unforgettable experience. Please, do not hesitate to contact us directly if there is anything that our team can assist you with. Best regards,SOFIA Team