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Anmeldelser av Knights Inn Canton

1.5 out of 5
Knights Inn Canton
3950 Convenience Drive NW, Canton, OH

Anmeldelser

6,2
Rangering på 10 − Utmerket. 16 av totalt 107 anmeldelser." "
Rangering på 8 − Bra. 27 av totalt 107 anmeldelser." "
Rangering på 6 − Grei. 28 av totalt 107 anmeldelser." "
Rangering på 4 − Dårlig. 18 av totalt 107 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 107 anmeldelser." "

6,0/10

Renhold

7,2/10

Personale og service

6,2/10

Fasiliteter

5,4/10

Overnattingsstedets bygg og tilstand

4,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

RIEVON

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Upon arrival I was not allowed to use the main entrance, there was a sign that said use side door entrance. Once checked in to my room, I inspected the states and bedding and found that only the floor was vacuumed and the bed remade. The tables has food residue stains, their was food and trash crumbs in the seams of the seats & and seams of the beds. I lifted the covers & sheets to find more crumbled cookies & other paraphernalia all around the bed seams; & despite all of that, I was so tired I tried to lay down anyway. The deal breaker for me was when the bed bugs came out and tried to swarm my legs. That was the deal breakers of that specific room, for me. But then, I went to the office explained what I found, showed them the videos and pics I took, and I offered to clean the room myself, if they'd supply the chemicals & big spray. What that man, the manager did instead was cancel my stay and kicked me out of the motel! I was in Ohio for court and had came all the way from southern Florida, so I ended up walking the streets of Canton, spending money on the Taco Bell, Dunkin donuts and Waffle House near the motel, just to sit in their lobbies to escape the cold. I was forced to book a room at Quality Inn Hall of Fame next door to my original motel, and although booked at about 3 am, I could not check in until 2pm. So walked a half mile in the cold to stand at the Whipple Ave SARTA bus station, until sunrise at 7am just to get a bus ride to downtown Canton for court.
Bodde her 2 netter i november 2023
Svar fra Guest Relations den 10. des. 2023
Dear Rievon,We appreciate you choosing to stay with us and leave us a review. However, we are surprised to read your review as it is not indicative of our usual standards. We apologize for the inconvenience and perceived rudeness. Your feedback will be shared with our team as we work on improvement. We hope that you will return so we can show you a much better experience.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall awesome! And the older gentleman in the front lobby in the mornings.. he is fantastic!!
Bodde her 1 natt i oktober 2023

8/10 – Bra

Misty

Bodde her 1 natt i september 2023

8/10 – Bra

Andrea

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Jason

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was bad. Dirty and broken down, the price was low but do yourself a favor and spend the extra 10 bucks somewhere else.
Bodde her 1 natt i juli 2023
Svar fra Guest Relations den 16. juli 2023
Dear Jason,While this is not a typical occurrence for our guests, your comments are important to us as we work to improve our guests' visits. Housekeeping will be sure that our accommodations are adequately prepared for future guests. Thank you for reaching out, and we hope to change your lasting impression during a future visit with us.

10/10 – Utmerket

Susan

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The general manager was very personable and helpful. The rooms were simple, no-frills, quiet, and a really great price. There is a Duncan Donuts an easy walking distance away for coffee and snacks. I would definitely stay there again.
Bodde her 1 natt i juni 2023

2/10 – Forferdelig

roberta

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dirty as crap. Burn holes everywhere
Hotel was nasty and shouldn't be on hotel.com
Bodde her 2 netter i juni 2023
Svar fra Guest Relations den 19. juni 2023
Dear Roberta,We're sorry to hear about any lack of cleanliness during your visit. We'll be sure to look into all your comments further, and we hope you'll join us again soon.

4/10 – Dårlig

Ashlee

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og personale og service
Cheap as hell quality because cheap as hell prices
Bodde her 1 natt i februar 2021

8/10 – Bra

Mark

Reiste med en gruppe
Likte: Personale og service og romkomfort
Bodde her 1 natt i februar 2021

6/10 – Grei

Michael

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Adequate
Adequate hotel, but below average. I have stayed a Knight's Inn before so I thought it would be nice. The room I had was okay, but definitely an older room. Old lights, old shelves, etc. The TV was nice. Fridge and coffee and Microwave worked fine. Shower and sinks works well. Clean sheets and pillows. Small bit of mold on the ceiling of the bathroom in two spots. I didn't like that the person in the room next to me had their TV up too loud at 2 am. But they turned it off pretty soon. Just know you are getting a below average motel if you stay here. Service was good. I think it was not worth the money at all. Just pay a little bit more and stay somewhere nice and newer.
Bodde her 1 natt i desember 2020

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Currently residing at this location due to unforseen circumstance have spent more than two thousand dollars for an extended stay and got to know many of the staff members and front desk personnel on a first name basis all were extremely nice & . Stayed in three different rooms. One was horrible the other two were okay but could have been cleaner bought my own cleaning supplies, but not horrible .Mr Miller the general manager was nice some days and stand offish other days had a problem with payment on three different instances due to improper booking. On expedia wich was resolved the next day and two other days due to unemployment sight crashing and payment being a few hrs late made good on all three either the same day or the next intended to stay another month but He told me if it happened again he would have to decline and that i should look for other lodging im offended being single woman and close to the front desk and getting to know all staff i felt safe now i feel offended and will look for other options starting today . owner recognized me from another business i often visit on arrival and was very nice so i was happy to spend my hard earned dollar there but not when im told to go somewhere else by a general manager he did give me one day free and a twelve dollar break on one day but stated he'd given me a lot of days free not true .also requested to speak with the owner and manager stated so your gonna go over my head and he wont to talk to you actually wanted to thankhim
Bodde her 1 natt i juni 2020

10/10 – Utmerket

Jellieboo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was very spacious & clean. It was very quiet
Bodde her 1 natt i mai 2020

8/10 – Bra

Derrick

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i april 2020

10/10 – Utmerket

John

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awesome!
Simply a great place to stay!!!
Bodde her 1 natt i mars 2020

2/10 – Forferdelig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i februar 2020

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was nice but the shower was short and water pressure sucked
Bodde her 2 netter i januar 2020

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
My overall review is I got a room I could have while I waited for my flight. However I expected something a little less gettoy. the condition of the bath/shower was less than useable. (I have pictures). enamel issues. molding by the bed, & the sink were both disconnected from the wall. The night stand was broken & had stains on it, the walls were also stained. again I took pictures of all I have mentioned.
Bodde her 1 natt i januar 2020
Svar fra Guest Relations den 16. jan. 2020
Guest feedback is imperative to our success, so we appreciate you taking the time to share your thoughts with us. We sincerely apologize for the concerns you raised about the bathroom and furniture in your room. We will consider your comments carefully as we work to improve our accommodations. Given the opportunity, we'd appreciate another chance to provide you with the relaxing stay you expected.

6/10 – Grei

Verifisert reisende

Reiste med partner
Likte ikke: Renhold
The room was not the best. I realize that it was a smoking room but blankets and carpeting with holes in it are extremely poor quality of the room. The faucet leaks horribly around the base and was difficult at best to even get water out of it. I stayed at a Motel 6 the next night in Yemassee SC the next night and it was far superior and cleaner for less money
Bodde her 1 natt i desember 2019

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Satisfied
I have stayed there before so I was familiar with location and property. I went to three high school championship football games and used the Knights Inn as my base. Everything was fine.
Bodde her 1 natt i desember 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2019

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2019

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Likte ikke: Fasiliteter
No coffee machine. No channel list. Just the basics. Wanted to charge me almost double the 2nd day because of the Football Hall of Fame events. I could have got a better hotel at that price. Since I was working the event they gave me a discount
Bodde her 1 natt i august 2019

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2019

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold
Very convenient. Park right outside the room. Thought room was dirty. Holes in bedspread. We did tell owner that.
Bodde her 1 natt i juli 2019
Svar fra General Manager den 5. aug. 2019
Firstly, we are glad to have hosted you during your recent travels and thank you for your feedback. We understand location is essential to any travel, so we are grateful that our locality is convenient for you as well as our parking area. We appreciate you letting us know about the issues you encountered so we could address them. We hope to improve your impression in the future and give you the stay you deserve.

6/10 – Grei

Brian

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Needs a good cleaning and repairs
Staff was freindly however room was in poor condition from the peeling wall paper to the leaking molded cieling in bathroom and busted sink casing to the busted crack pipe on the floor that sliced open my grandsons foot. Could use a good cleaning as walls are filthy in bathroom and painted doors. If issues were fixed would be great place to stay for the price.. Didnt use the pool was afraid to after seeing conditions of the room itself
Bodde her 2 netter i juli 2019

6/10 – Grei

hannah

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2019

10/10 – Utmerket

Mark og Louisville, Ohio

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Courtesy and friendly staff. Swimming Pool. Nothing I didn"t like.
Bodde her 7 netter i juli 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold og personale og service
Customer service was very poor. The receptionist almos
Bodde her 1 natt i juli 2019
Svar fra Guest Relations den 20. juli 2019
Thank you for being a valued guest during your recent visit. Our team is typically commended for their fast, friendly service, so we're disheartened to learn of your concerns. We'll be sure to share your feedback with the team so that we can work to improve. Allow us to deliver the full-value experience we're known for when your travels bring you back our way.

6/10 – Grei

Verifisert reisende

Likte: Renhold
Bodde her 1 natt i juli 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold og fasiliteter
Good location. Outside of property could use some TLC
Bodde her 1 natt i juli 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was quiet & the room was very spacious. The air conditioner worked great
Bodde her 1 natt i juli 2019

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i juli 2019

6/10 – Grei

Misty

Likte ikke: Personale og service
Bodde her 1 natt i juni 2019

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
the pool was nice, kinda dirty. the staff was very friendly and helpful. on the downside, there was stains on the bed sheets, the room had a funny smell, the bathroom didn’t look clean at all, there was a booger on one of the walls that we ended up calling it the “boogie wall” for the boogie man. no breakfast in the mornings like they said and the sign said the pool had opened at 9am but we had to ask the from desk at 10am to open it because it hasn’t been opened. very dusty everywhere and the wifi wasn’t very good
Bodde her 1 natt i juni 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No glitz or glam, but those weren't expected for $50 +/- a night. Well maintained. Quiet. Would definitely stay here again.
Bodde her 1 natt i juni 2019

4/10 – Dårlig

Denise

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dirty, musty, black mold and cob webs everywhere, and it stunk really bad!! The beds were very old and uncomfortable. The sheets were clean , but the comforter was not! I know it was a little on the cheaper side, but ,$25 a night would of still been too much!!!
Bodde her 2 netter i juni 2019
Svar fra Guest Relations den 29. juni 2019
Dear Denise, Please accept our apologies that our accommodations fell short of your expectations. Our team is known for maintaining excellence in cleanliness, so your comments are unusual to read, but rest assured we are investigating your concerns and working to implement a solution. Your comfort is our top priority, and it would be an honor to earn another chance to show you the cleanliness and relaxation we know we do best.

6/10 – Grei

Verifisert reisende

Bodde her 2 netter i juni 2019

4/10 – Dårlig

Verifisert reisende

My room smelled like cat pee! I was looking around to see where the washer and dryer was and the pool and the owner asked me can I help you with something. Not in a very nice way. I told him I’m staying here and I was just trying to look around.
Bodde her 8 netter i mai 2019
Svar fra Guest Relations den 17. juni 2019
Thank you for writing us a review. We are sorry for the unwanted odor, but we hope that the rest of your visit was excellent. Also, we apologize for any perceived rudeness you encountered, though we are sure the staff member's intentions were to be helpful. Moving forward, we will improve upon your concerns and we hope to have you back the next time you are in town. All the best.

6/10 – Grei

Loren

Likte: Renhold, personale og service og romkomfort
Hotel 2 - Akron Trip
Room Was Clean and Convenient. Building was in need of renovation, it showed its age.
Bodde her 1 natt i juni 2019

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The manager was a great provider, and the night time front desk lady was as friendly and went out of her way to make sure I was taken carecoff
Bodde her 1 natt i juni 2019

6/10 – Grei

Katie og Canton

Reiste med familie og små barn
Likte ikke: Renhold
It was okay! It’s what you get for a cheap hotel I guess!
Bodde her 1 natt i juni 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i mai 2019

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i mai 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i mai 2019

8/10 – Bra

Timmy

Likte: Renhold og overnattingsstedets bygg og tilstand
The access to the rooms and the convenience of amneties was all so convenient. For example,the pool was located conveniently to my room as was the office etc. It really seemed as if everything the accessable and the rooms being all on the first floor make it easy to navigate whether in a wheelchair or using a walker.The setup makes it so much more convenient whether your restricted to a wheelchair or pushing a baby stroller, the
Bodde her 1 natt i mai 2019

10/10 – Utmerket

Andy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was nice and quiet in the room you cannot hear the traffic from the outside when you were inside of your room
Bodde her 1 natt i mai 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2019

6/10 – Grei

Verifisert reisende

Bodde her 2 netter i april 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Personale og service
We liked the location of the hotel to everything around, and you get what you pay for. We really only used the room for showering and sleeping. The hotel could definitely use some remodeling
Bodde her 1 natt i april 2019